WELCOME OFFERS TERMS AND CONDITIONS

Terms and Conditions
  1. Unless specified, the promotion period is valid from June 1, 2017 to June 30, 2017, both days inclusive (“Promotion Period”).
  2. Customers (“Eligible Cardholders”) must submit the application form and successfully apply for a principal card of the selected credit card (“Eligible Card”) issued by Citibank (Hong Kong) Limited (“Citibank”) during the Promotion Period.
  3. Welcome offer are only applicable to customers who currently do not hold and have not held any principal card of Citibank Credit Card and / or Citibank Private Label Card issued by Citibank and / or principal card of Diners Club Card issued by Diners Club International (HK) Limited ("Diners") within the past 12 months from the date of issue of the Eligible Card ("New Customer"). (Except designated customers and applicants of Citi Prestige Card).
  4. Each Eligible Cardholder is entitled to only one welcome offer. Those applicants who have applied for 2 cards, of which one of the cards is a Citi Prestige Card/ Citi Octopus Credit Card, are entitled to two welcome offers(Not applicable to online application.). Each Eligible Cardholder can only choose one American Tourister Bon Air Spinner 75cm TSA Black.
  5. Welcome Offer of Citi Prestige Card will be offered to customer after the first year annual fee has been billed. Annual fee can neither be waived nor reversed under no circumstances.
  1. Eligible Cardholders are entitled to the following welcome offers upon fulfilling the relevant spending conditions as below:

    Card Types Applied Welcome Offers Spending Conditions    
    Citi Prestige Card+ 15,000 Miles (180,000 Points) Pay the first year annual fee of HK$2,500 APPLY NOW APPLY NOW
    Citi PremierMiles Card* a) 216,000 welcome points (18,000 miles/Avios ) or Accumulate spending of HK$15,000 or above within the first 2 months from the date of card issuance APPLY NOW APPLY NOW
    b) HK$1,200 Wellcome Cash Coupon or Accumulate spending of HK$15,000 or above within the first 2 months from the date of card issuance
    c~) American Tourister Bon Air Spinner 75cm TSA Black Accumulate spending of HK$15,000 or above within the first 2 months from the date of card issuance
    Citi Cash Back American Express® Card No Welcome Offer APPLY NOW APPLY NOW
    Citi Rewards VISA* a) HK$800 Wellcome Cash Coupon or Accumulate spending of HK$10,000 or HK$14,999 within the first 2 months from the date of card issuance APPLY NOW APPLY NOW
    HK$1,200 Wellcome Cash Coupon or Accumulate spending of HK$15,000 or above within the first 2 months from the date of card issuance
    b~) American Tourister Bon Air Spinner 75cm TSA Black Accumulate spending of HK$15,000 or above within the first 2 months from the date of card issuance
    Citi Rewards UnionPay Card No Welcome Offer APPLY NOW APPLY NOW
    Citi Rewards MasterCard /
    Citi Rewards Titanium MasterCard
    No Welcome Offer APPLY NOW APPLY NOW
    Citi Octopus Platinum Card/
    Citi Octopus Gold Card
    a) HK$400 Wellcome Cash Coupon or Make at least one Octopus Automatic Add Value transaction of HK$250 and accumulate spending of HK$2,000 or above within the first 2 months from the date of card issuance APPLY NOW APPLY NOW
    b~) American Tourister Bon Air Spinner 75cm TSA Black Accumulate spending of HK$15,000 or above within the first 2 months from the date of card issuance
    Citi Clear Card a) Four Cinema City Langham Place Movie Vouchers (worth HK$400 in total) or Accumulate spending of HK$5,500 to HK$9,999 within the first 2 months from the date of card issuance APPLY NOW APPLY NOW
    Eight Cinema City Langham Place Movie Vouchers (worth HK$800 in total) or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    b^) Two Cinema City Langham Place Movie Vouchers (worth HK$200 in total) or Accumulate spending of HK$2,500 or above within the first 2 months from the date of card issuance
    c~) American Tourister Bon Air Spinner 75cm TSA Black Accumulate spending of HK$15,000 or above within the first 2 months from the date of card issuance

    The above welcome offers are only applicable to New Customer.

    +
    Customer will be offered 180,000 Points upon paying the first year annual fee of HK$2,500. According to the current conversion rate, customer may redeem 15,000 Miles by 180,000 Points.
    To be eligible for 216,000 welcome points (18,000 miles/Avios), new customers must have a total spend of HK$15,000 within the first 2 months after the date of card issuance. With 18,000 Avios, cardholders can redeem TWO sets of 2-way flight ticket to and from Hong Kong and Taipei. Please refer to British Airways website for actual redemption requirements.
    ~
    The reference retail price is HK$1,659, and the size of the trolley measures Length 54cm x Width 32 cm x Height 75 cm.
    ^
    Only applicable to full-time university/college students.
    The promotion period is valid from June 1, 2017 to July 31, 2017, both days inclusive. New customer must submit the application form and successfully apply for a principal card of Citi Rewards Visa Card (“Eligible Card”) issued by Citibank (Hong Kong) Limited (“Citibank”) during the Promotion Period through WeChat Pay (“Merchant”) and have their Eligible Card applications approved by August 15, 2017.
    *
    New Customers are entitled to a Pacific Coffee HK $50 e-cash coffee voucher upon successful application of a principal card of Citi PremierMiles Card or Citi Rewards Visa Card (“Eligible Card”) issued by Citibank (Hong Kong) Limited (“Citibank”) via the Citibank website (www.citibank.com.hk) from June 1 to June 30, 2017, both days inclusive. The e-cash coffee voucher has a limited quota and is available while stock lasts. This offer is not applicable to the successful card application via Member-Get-Member Referral Program, Groupon Acquisition Promotion and WeChat Pay Promotion.
  2. All posted transactions conducted by principal and supplementary card(s), if applicable, are included in the Spending Conditions calculation. Ineligible transactions, including but not limited to, Dynamic currency conversion transactions, traveler's checks, cash advances, withdrawal amount/loan amount under the Balance Transfer Program, Cash Conversion Program and Dial-a-Check Installment Program, payment to the Inland Revenue Department, online bill payment or utilities bill made with Eligible Card via internet banking or online payment system, mutual funds payment, fees & charges, insurance transactions, casino transactions, unposted/cancelled/refunded transactions, other unauthorized transactions and fraud and abuse transactions.
8.  
  • Points: Citi Prestige Cardholders, points will be credited to the eligible Principal Cardholder’s account in two (2) months after the first year annual fee has been fully paid. Citi PremierMiles Cardholders, points will be credited into the relevant Eligible Card accounts on or before September 30, 2017 upon meeting the relevant spending condition. (Citi Prestige Cardholders and Citi PremierMiles Cardholders can choose to convert their Points to miles of Asia Miles, British Airways Executive Club, Etihad Guest, EVA Air Infinity MileageLands, Flying Blue, Garuda Indonesia Frequent Flyer, Malaysia Airlines Enrich, Qantas Frequent Flyer, Qatar Airways Privilege Club, Singapore Airlines KrisFlyer, Thai Airways Royal Orchid Plus or Virgin Altantic Flying Club, which is subject to the conversion rate of the chosen Mileage Program. Citi Prestige Cardholders and Citi PremierMiles Cardholders can also choose to convert Points to equivalent in Rebate which is subject to the Citi ThankYou Rewards Terms and Conditions.)
  • Wellcome Cash Coupon: Will be mailed to Eligible Cardholders’ correspondence address within 4 months upon meeting the relevant spending condition. For Terms and Conditions of the cash coupon, please refer to the overleaf of the Cash Coupon.
  • American Tourister Bon Air Spinner 75cm TSA Black : Fulfillment letter will be mailed to Eligible Cardholders’ correspondence address within 4 months upon meeting the relevant spending condition. For the redemption details of the spinner luggage, please refer to the fulfillment letter.
  • Cash Rebate: The offer will be credited into the relevant Eligible Card accounts within 4 months upon meeting the relevant spending condition. Cash rebate cannot be used to settle any previous outstanding balances, withdrawn as cash advance, nor be transferred or exchanged for cash or other offers.
  • Cinema City Langham Place Movie Voucher: Will be mailed to Eligible Cardholders’ correspondence address within 4 months upon meeting the relevant spending condition. For Terms and Conditions of the Voucher, please refer to the overleaf of the Voucher.
  • Pacific Coffee HK $50 e-cash coffee voucher: will be sent to Eligible Cardholders’ email address (stated in the application form) within 3 months upon successful card issuance. For Terms and Conditions of the e-cash coffee voucher, please refer to the email.
  1. If Eligible Cardholders select more than one welcome offer on the application form, Citibank reserves the right to provide only one of the welcome offers at its sole discretion
  2. If Eligible Cardholders are entitled to receive any other promotional offers under other promotions, Citibank reserves the right to provide only one of the promotional offers at its sole discretion.
  3. Welcome offers cannot be changed once indicated on the application form, transferred to another person, cancelled, reversed nor exchanged for cash..
  4. Eligible Cardholders’ Eligible Card accounts must be valid and in good standing during the entire Promotion Period and fulfillment period in order to enjoy the welcome offers.
  5. In case of any fraud / abuse / reversal or cancellation of transactions included in the calculation of spending condition, Citibank reserves the right to debit from the Eligible Cardholders' credit card accounts the equivalent amount of welcome offers awarded under this promotion without prior notice.
  6. All welcome offers are available on a first-come-first-served basis while stocks last. Citibank reserves the right to grant an alternative offer in case of shortage
  1. A higher credit limit may be given if

    a.

     Eligible Cardholders submit valid income/asset proof within the first 3 months from the date of card issuance or

    b.

     Eligible Cardholders also open a Citibank Payroll Account and have payroll deposit in their Citibank Payroll Account through autopay/ standing instruction/ check deposit within the first 3 months from the date of card issuance.

  2. Employees of Citibank or Citibank N.A or its subsidiaries are not eligible for any Promotion offers.
  3. Citibank is not a supplier or service provider of the products/ services/ auxiliary services provided and shall not be responsible for any matters relating to the products or services provided. The respective merchants are solely responsible for all obligations and liabilities in relation to such products or services. Upon redemption, all the products/ services/ auxiliary services cannot be replaced, returned or refunded.
  4. Citibank and the respective merchants reserve the right to amend these and relevant Terms and Conditions at any time without prior notice.
  5. All matters and disputes will be subject to the final decision of Citibank and the respective merchants.
  6. In case of discrepancy between the English and Chinese versions, the English version shall prevail.
  1. Please enclose the following copies of documents to avoid processing delay. HKID of Principal Card Applicant AND Residential address proof within the recent 3 months showing the name of Principal Card Applicant, e.g. electricity bill or bank statement AND Any one of the following income/ asset proof documents showing the name of the Principal Card Applicant: Latest 1 month's payroll slip OR Full set of bank statements/ passbook showing the name of Principal Card Applicant account number and last 3 months' salaries OR Other asset proof, e.g. fixed deposit advice.
    For Principal Card Applicant who is not a Permanent Hong Kong Resident, please also provide: Valid passport showing the name, passport number and nationality of Principal Card Applicant AND Employment contract showing employment period. For Principal Card applicants with Former Name, please provide relevant documentary proof, such as certificate of registered particulars or tax return. The Bank may request the Principal Card Applicant to provide additional identification documents including but not limited to passport or Mainland Travel Permit for Hong Kong and Macau Residents (Home Return Permit) when deemed necessary.
    For Student Credit Card applicants, please enclose front and back copies of Student Identity Card.
    Please note that application form and any document submitted will not be returned. Additional documents may be required to facilitate credit processing.
  1. Customers who successfully apply for the Designated Card during the Promotion Period are required to submit the valid residential address proof and income / asset proof during application or within 1 month from the date of card approval. Valid residential address proof includes residential address proof within the recent 3 months showing the name of the Principal Cardholders, e.g. electricity bill or bank statement. Valid income / asset proof documents include Latest 1 month's payroll slip OR Full set of bank statements / passbook showing the name of the Principal Cardholders, account number and last 3 months' salaries OR Other asset proof, e.g. fixed deposit advice.

Cardholder/Cardmember agrees to abide by the Terms and Conditions as set out in the relevant Citi Credit Card Agreement the Conditions of Issue of Octopus Automatic Add Value Agreement issued by Octopus Cards Limited ("OCL") / the Terms and Conditions for Octopus Rewards Programme issued by Octopus Rewards Limited ("ORL"), whichever is applicable (each an "Agreement", as amended from time to time).

Cardholder's/Cardmember's attention is drawn, in particular, to the Terms and Conditions listed below, which Terms and Conditions are more fully detailed in the relevant Agreement.

  • Cardholder/Cardmember shall sign on the Citi Credit Card as soon as it is received.
  • Cardholder/Cardmember agrees to keep any personal identification number ("PIN") confidential and to inform Citibank if the PIN is known to any other person. Cardholder/ Cardmember will indemnify Citibank against any losses or liabilities resulting from the PIN being known to any other person.
  • Cardholder/Cardmember is responsible for repaying any outstanding balance on time and is liable for penalty charges if the required minimum payment is not made.
  • In case of default, Cardholder/Cardmember is liable to pay the costs and expenses reasonably incurred by Citibank in recovering the debt.
  • If the Cardholder/Cardmember acts fraudulently or with gross negligence, he/she shall be responsible for all losses incurred by Citibank.
  • The maximum liability for unauthorised transactions before a Card loss is reported shall be HK$500/CNY500, excluding transactions resulting from
    • use of the Card in automated teller machines,
    • for Octopus Citi Credit Card, use of the Octopus function on the Octopus Citi Credit Card.
  • A statement of account shall be conclusive if the Cardholder/Cardmember fails to report an unauthorised transaction within 60 days from the statement date.
  • Citibank has the right to set off any credit balance maintained by the Cardholder/Cardmember with Citibank.
  • Principal Cardholders/Cardmembers shall be responsible for debts of both the Principal and Supplementary Cards. A Supplementary Cardholder/Cardmember shall only be responsible for debts incurred in using his/her own Supplementary Card.
  • Citibank reserves the right to demand immediate repayment.
  • The Cardholder/Cardmember has the right to terminate the Agreement if he / she does not accept any amendment to the Agreement proposed by Citibank.
  • Octopus Citi Credit Card may be used as an Octopus. Use of the Octopus function on the Card shall be subject to the Conditions of Issue of Octopus and/or other Terms and Conditions laid down by Octopus Cards Limited ("OCL") and/or its affiliates (including Octopus Rewards Limited ("ORL")) from time to time. Each Card is pre-linked to AAVS and such linkage cannot be cancelled (unless terminated together with the Card), or be altered to link with another credit card account. Use of the AAVS function on the Card shall be subject to the Octopus Automatic Add Value Agreement. Upon approval of this application by Citibank, the Cardholder shall also be automatically registered as a member of the Octopus Rewards Programme operated by ORL.
  • The Citi Rewards UnionPay Card consists of both a Hong Kong Dollar account and a Renminbi account. The values of all transactions (including cash advance and all related fees and charges) denominated in CNY will be debited to the Renminbi Account. The values of all other transactions (including cash advance and all related fees and charges) will be debited to the Hong Kong Dollar Account. The Cardholder shall settle payment to each of the accounts separately using funds in the currency in which the relevant account is denominated. Citibank will not convert and/or transfer any credit balance or overpayment from the Hong Kong Dollar Account to the Renminbi Account or vice versa to settle the outstanding balance of the other account. The Cardholder shall make payment directly to the relevant account in order to settle the outstanding balance.