Security Tips: Fraud Prevention Advice

Security Tips: Fraud Prevention Advice

Citi remains at the forefront of keeping clients informed about the latest digital security measures. We suggest that all online and mobile banking users consider:

  • • Setting up a password with a combination of letters and numbers, and changing it regularly.
  • • Ensuring that no one is watching you while you key in your User ID, Password, or any other sensitive information.
  • • Always logging off your online session. Do not just close your mobile phone browser. Follow the logoff instructions to ensure your protection.
  • • Only installing applications from trusted and official sources.
  • • Keeping computer and mobile device software up-to-date by installing the latest security patches and software updates.
  • • Reading permission requests carefully when an app is installed. Stop the installation if they seem unusual or unnecessary to you.
  • • Not following any links or instructions provided from unknown or suspicious sources.
  • • Checking your accounts, SMS and email alerts on a regular basis.
  • • Not to root or jailbreak your device.
  • • Using only known, trusted Wi-Fi networks.
  • Click here to learn More Online Security Tips

    If you notice any irregularities or unusual behavior associated with your banking account or believe your computer or mobile device may have been infected with a virus, you should immediately contact our 24-hour CitiPhone Banking on (852)2860 0380(852)2860-0380.

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