Remarks, Terms & Conditions

Terms and Conditions for the Citibank Cash Back American Express® Card rebates:

  1. Unless otherwise specified, this program applies to principal and supplementary cardmembers ("Cardmembers") of the Citibank Cash Back American Express® Card ("Eligible Card") issued by Citibank (Hong Kong) Limited ("Citibank").
  2. Cardmembers will be entitled to 1% cash rebate for eligible transactions ("Eligible Transactions") charged to an Eligible Card ("Basic Rebate"). Cardmembers will be entitled to 2% cash rebate for Eligible Transactions made at dining outlets in Hong Kong, including the Basic Rebate ("Dining Rebate").
  3. Eligible Transactions related to / made at caterers, banquet services, private parties/functions, private room events, dining outlets in department stores, associations and clubhouses will not be eligible for the Dining Rebate.
  4. Citibank shall at its sole and absolute discretion determine whether a merchant is classified as dining outlets according to the definition of American Express International Merchant Data Standards and the setting of acquiring bank.
  5. Basic Rebate and/ or Dining Rebate will be credited to the Eligible Card account on the following statement when Eligible Transactions are posted to a statement. Basic Rebate and/or Dining Rebate will be rounded up to the nearest ten cent and be used to settle outstanding balance as well as new purchases.
  6. Basic Rebate and/or Dining Rebate cannot be converted to cash and is non transferable.
  7. Any Basic Rebate and/or Dining Rebate accumulated under the Eligible Card account will be forfeited in case of account closure or suspension.
  8. Invalid transactions, including but without limitation, withdrawal amount under the Balance Transfer Program, Cash Conversion Program and Dial-a-Check Installment Program, cash advances, fees and charges, payment to the Inland Revenue Department, casino transactions, online bill payment, dynamic currency conversion transactions or unposted / cancelled / refunded transactions, and other transactions designated by Citibank from time to time at its discretion, are not eligible for this program. If a Cardholder subsequently cancels / reverses any transactions in respect of which Basic Rebate and/or Dining Rebate has been awarded, Citibank reserves the right to debit the Cardholder's account with the equivalent amount of the Basic Rebate and/or Dining Rebate.
  9. In case of any fraud/abuse in respect of this program, Citibank reserves the right to forfeit the Cardmember's eligibility to participate in this program, suspend the Cardmember's credit card(s) for investigation and debit the Cardmember's account with the equivalent amount of the Basic Rebate and/or Dining Rebate awarded under this program without prior notice.
  10. Only Cardmembers whose Eligible Card accounts are valid and in good standing will be eligible to participate in this program.
  11. Citibank reserves the right to amend the Terms and Conditions without prior notice.
  12. All matters and disputes are subject to the final decision of Citibank.
  13. In the event of any discrepancy between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

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