Prepare Personal Identification Documents:
Identification Document
AND
Residential Address Proof
Learn more about account opening process
Prior to your trip to Hong Kong, you can scan the address proof in advance for initial checking. Simply click on the below box and upload the address proof, and our staff will contact you shortly.
Visit our branches with International Personal Banking Centers
Provide the required documents, Identification document, address proof , Taxpayer ID number (TIN) etc.
Our professional will be introduced to you
Upon successful become an International Personal Banking client, our designated Relationship Manager will be introduced to you and offer you an ATM card.
To experience more with Citibank, please:
Frequently Asked Questions
Which accounts can I apply for? What are their monthly balance requirements?
Check an answer >You can join Citigold or Citigold Private Client . Citigold is exclusive for clients who maintain an "Average Daily Combined Balance" of HK$1,500,000 or above; while Citigold Private Client is exclusive for clients who maintain an "Average Daily Combined Balance" of HK$8,000,000 or above.
What will I receive after completed the account opening process on the spot in branch?
Check an answer >Citibank ATM card and online banking account will be ready for you at the time of account opened.
How recent does the address proof have to be?
Check an answer >What is the acceptable language of the address proof?
Check an answer >We accept address proofs printed in either English or Chinese (Simplified and Traditional Chinese).
Learn more about Address Proofs
Learn more about Address Proofs
When a valid address proof cannot be provided during the account opening process, can it be re-submitted afterwards to complete the account opening?
Check an answer >When a customer cannot provide a valid address proof at the time of account opening, it is acceptable to continue with account opening and resubmit a valid address proof within 30 days (by fax or by mail is acceptable) of account opening date in order to activate the account.
Is there any restriction on non-Hong Kong residents to open a bank account in Hong Kong?
Check an answer >We welcome most of the customers who are interested in offshore banking and hold valid non-Hong Kong identification documents. For more details, please contact us through Online or Phone Banking Service.
Upon arrival in Hong Kong, which branch(es) should I visit for account opening?
Check an answer >You can open an account at any Citibank’s branch in Hong Kong. There are 4 dedicated International Personal Banking Centers you may choose from.
| Address | Opening hours | |
| Wheelock House Branch | G/F & 10/F, Wheelock House, 20 Pedder Street | Monday - Friday: 9:30 a.m. – 7:00 p.m. Saturday: 9:30 a.m. – 12:30 p.m. Sunday & Public Holidays: Closed |
| Causeway Bay Branch | Wellable Commercial Building, 513-517 Hennessy Road | |
| Nathan Road Branch | 72 Nathan Road | |
| Mongkok Branch | Shop 8, G/F – 2/F, Wai Fung Plaza, 664 Nathan Road |
Can I open an account through online application?
Check an answer >Please visit our branches in person for bank account opening.
To schedule an appointment in advance, you may click here to make an appointment by filling out the appointment form.
To schedule an appointment in advance, you may click here to make an appointment by filling out the appointment form.