Citi's Relationship manager completing the paperwork to kick start the customer's journey Get ready for your Journey with us Get ready for your Journey with us

Start your Wealth Journey with an Offshore Account

Voyaging International Personal Banking in Hong Kong

Before your arrival Before your arrival

Before your arrival

Arrive in Hong Kong Arrive in Hong Kong

Arrive in Hong Kong

Prepare Personal Identification Documents:

Identification Document
AND
Residential Address Proof

Learn more about account opening process

Prior to your trip to Hong Kong, you can scan the address proof in advance for initial checking. Simply click on the below box and upload the address proof, and our staff will contact you shortly.

Schedule an appointment at our branch


Learn more about our International Personal Banking Centers

Visit our branches with International Personal Banking Centers

Provide the required documents, Identification document, address proof , Taxpayer ID number (TIN) etc.

Our professional will be introduced to you

Upon successful become an International Personal Banking client, our designated Relationship Manager will be introduced to you and offer you an ATM card.

Frequently Asked Questions

Question 1

Which accounts can I apply for? What are their monthly balance requirements?

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You can join Citigold or Citigold Private Client . Citigold is exclusive for clients who maintain an "Average Daily Combined Balance" of HK$1,500,000 or above; while Citigold Private Client is exclusive for clients who maintain an "Average Daily Combined Balance" of HK$8,000,000 or above.
Question 2

What will I receive after completed the account opening process on the spot in branch?

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Citibank ATM card and online banking account will be ready for you at the time of account opened.
Question 3

How recent does the address proof have to be?

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We accept address proofs issued within the last 3 months (90 days).

Click here for more details

Question 4

What is the acceptable language of the address proof?

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We accept address proofs printed in either English or Chinese (Simplified and Traditional Chinese).
Learn more about Address Proofs
Question 5

When a valid address proof cannot be provided during the account opening process, can it be re-submitted afterwards to complete the account opening?

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When a customer cannot provide a valid address proof at the time of account opening, it is acceptable to continue with account opening and resubmit a valid address proof within 30 days (by fax or by mail is acceptable) of account opening date in order to activate the account.
Question 6

Is there any restriction on non-Hong Kong residents to open a bank account in Hong Kong?

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We welcome most of the customers who are interested in offshore banking and hold valid non-Hong Kong identification documents. For more details, please contact us through Online or Phone Banking Service.
Question 7

Upon arrival in Hong Kong, which branch(es) should I visit for account opening?

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You can open an account at any Citibank’s branch in Hong Kong. There are 5 dedicated International Personal Banking Centers you may choose from.
  Address Opening hours
Wheelock House Branch G/F & 10/F, Wheelock House, 20 Pedder Street Monday - Friday: 9:30 a.m. – 7:00 p.m.
Saturday: 9:30 a.m. – 12:30 p.m.
Sunday & Public Holidays: Closed
Causeway Bay Branch Wellable Commercial Building, 513-517 Hennessy Road Monday - Saturday: 9:30 a.m.– 9:00 p.m.
Sunday & Public Holidays: 12:00 p.m. – 9:00 p.m.
Nathan Road Branch 72 Nathan Road
Mongkok Branch Shop 8, G/F – 2/F, Wai Fung Plaza, 664 Nathan Road
Ocean Centre Branch Shop 365A, Level 3, Ocean Centre, Harbour City Monday - Friday: 9:30 a.m. – 7:00 p.m.
Saturday: 9:30 a.m. – 12:30 p.m.
Sunday & Public Holidays: Closed
Question 8

Can I open an account through online application?

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Please visit our branches in person for bank account opening.
To schedule an appointment in advance, you may click here to make an appointment by filling out the appointment form.