DAILY TRANSFER & BILL PAYMENT LIMIT

Banking flexibility.

Banking flexibility.

In order to deliver secure yet convenient services, we have introduced a daily limit for fund transfers to registered accounts and for bill payments to merchants made through our automated banking channels (i.e. Citibank Online, Citibank Mobile, Automated CitiPhone Banking and ATM services).

Fund Transfer Limit
Daily transfer limit1
Transfer to Transfer channels Daily transfer limit (HKD)
Default Maximum amount
Pre-registered Accounts -
Local Inter-bank Funds Transfer
or transfer to third party's
Citibank Accounts

✓ Citibank Online

✓ Citibank Mobile

✓ Citibank ATM

✓ Automated CitiPhone Banking

✓ Automated CitiPhone Banking

1,000,000 1,000,000
Pre-registered Accounts -
Citibank Global Transfer or
Telegraphic Transfer (TT)

✓ Citibank Online

✓ Citibank Mobile

1,000,000 1,000,000
Non-registered accounts

✓ Citibank Online

✓ Citibank Mobile

✓ Citi JETCO Pay

5,000 5,000

✓ Citibank ATM

50,000 50,000
1
The calculation of the daily transfer limit does not apply to the transfers handled at Citibank branches or by CitiPhone Banking officers.
Bill Payment Limit
Daily bill payment limit
Bill Payment Type Payment Channels Daily bill payment limit (HKD)
Default Maximum amount
Tax payment

✓ Citibank Online

✓ Citibank Mobile

✓ Citibank / Jetco ATM

✓ PPS

Unlimited3
Other bill payment

✓ Citibank Online

✓ Citibank Mobile

✓ Citibank / Jetco ATM

✓ PPS

✓ EPS

1,000,000 1,000,000
3
Up to client's available account balance but subject to a maximum limit of HK$999,999 per transaction.
How To Adjust The Limit

Decrease limit

If you wish to decrease your daily transfer or bill payment limit, please click here to download the form and return your completed form by:

Upload to here via a computer, tablet or mobile device

Or

Mail to the below address:

Transaction Services Department - A&SS
Citibank (Hong Kong) Limited
Account & Service Support
P.O. BOX 20151, Hennessy Road Post Office
Hong Kong

Or

submit to any one of Citibank’s branches

Increase limit

If you wish to increase your daily transfer or bill payment limit, please visit any one of Citibank’s branches.

FAQ

Important Notes for Citibank Global Transfer (CGT)Important Notes for Citibank Global Transfer (CGT)

  1. The maximum daily transfer limit is HK$1,000,000, and is subject to the client’s available account balance.
  2. CGT transfers and client's third party fund transfers to other overseas bank account via Citibank Online (including Telegraphic Transfer) and Citibank Mobile will share the same daily transfer limit.
  3. The minimum outward remittance limit per transaction via Citibank Online and Mobile in Hong Kong is HK$500 and the maximum is US$99,999 (approximately HK$780,000). Some countries may impose an incoming fund limit.
  4. The incoming CGT fund limit per transaction in Hong Kong is US$99,999. Please note that some home country or region may set an outward remittance limit.