Turn tax payment into rewardsTurn tax payment into rewards Big Payments = Big Rewards

Turn your rent into
big rewards

Citi PayAll lets you earn Points by paying rent, tuition fees,
management fees and monthly
car park fees with Citi Credit Cards

Turn tax payment into rewards Turn condominium fees into rewards

Turn your kids’ tuition fees
into big rewards

Citi PayAll lets you earn Points by paying rent, tuition fees,
management fees and monthly
car park fees with Citi Credit Cards

Turn tax payment into rewards Turn school fees into rewards Big Payments = Big Rewards

Introducing
Citi PayAll

Earn Points by
paying rent, tuition fees,

management fees and
monthly car park fees
with
Citi Credit Cards

Turn Big Payments into
Big Rewards

Earn Points^ by paying rent, tuition fees and more
with your Citi Credit Card via Citi PayAll

Rent

Tuition fees

Management fees

Monthly car park fees

By setting up PayAll on the Citi Mobile® App, you can automatically settle monthly expenses to any bank account with your Citi Credit Card.

Best of all, you’ll earn Points or cash rebates with the same earn rates as your existing spending. Just perform a one-time set-up to get started on earning your dream holiday!

Start using Citi PayAll on the Citi Mobile® App today!

^ Please note that depending on your choice of credit card, you may earn reward Points / cash back for each payment.

Use Citi PayAll to earn up to
900,000 Points* in a year

With Citi PayAll, your key monthly payments can earn you Points fast.

Take the typical spending of a 4-member family as an example.

Rent HK$32,000
Kids’ tuition fees HK$12,000
Property management fees HK$2,000
Monthly car park fees HK$4,000
Total monthly payments: HK$50,000 x 12
(Earns 900,000 Points*
in total)

*The calculation is based on the assumption that all transactions are made with Citi PremierMiles Card, cardholders of Citi PremierMiles Card will be awarded 12 Points per HK$8 local transaction posted.

#Reward flight redemption with miles are subject to availability. Taxes, fees and carrier charges apply. The flight redemption information is as of May 31, 2019 and is subject to changes in the respective mileage programs.

TRANSFER DIRECTLY TO RECIPIENTS' BANK ACCOUNTS

Easy to Pay

Perform a one-time set-up on the Citi Mobile® App to automatically schedule all your key monthly payments.
One-time payment is also available.

TRACK AND MANAGE

Stay in Control

You can log in to Citi Mobile® App to review your payment settings anytime.

FAQs

What is Citi PayAll?

Citi PayAll is a new credit card service that lets you pay your rent, management fees, carpark fees and tuition fees with your credit card. Start using Citi PayAll by logging in to Citi Mobile® App and selecting Payments.

Which cards can I use?

You can use all existing Citi credit cards for Citi PayAll. Please note that your card needs to be activated in order for you to set up a payee successfully.

Do I earn rewards with Citi PayAll?

Yes, depending on your choice of credit card, you can earn reward points / cash back for each payment.

Is there a fee for Citi PayAll?

Yes, a fee is charged for each Citi PayAll transaction. The fee is reflected after you input the transaction amount and recipient details.

Is there a cap to the amount I can transact?

Yes, there is a monthly cap of HK$50,000 and a maximum of 10 Citi PayAll transactions within a month across all categories. Please note that you are only allowed to make a maximum of 2 Citi PayAll transactions to the same beneficiary within one month.

Can I amend or cancel my transaction after I have scheduled it?

Unfortunately, you cannot amend your transaction once it has been set up. However, should you wish to cancel the transaction, please log in to your Citi Mobile® App. You can review and cancel your existing payment instructions by selecting the Citi PayAll option under "Payments" tab. Please note that you may only cancel a transaction no less than 7 calendar days before its next payment due date. Please also note that if you had paid the lump sum fee, the lump sum service fees are non-refundable. But if you chose to pay via monthly fee, you will not be billed for the remaining months.

What happens to my scheduled payments if I have lost my card?

If you have lost your card and you have received a new card with a new card number, please activate your new card promptly. Your scheduled payments will be transferred over to your new card.

If you had chosen to pay a lump sum fee and have received an email and/or SMS notification alert that your payment has not been successful, please call Citiphone at 2860 0333 for further assistance.

How do I know if my payment is successful?

You will receive an email and/or SMS notification alert when the payment is set up and when the payment is successfully charged to your card. Successful payments will be reflected in your credit card statement.

If you have made a recurring payment, you will also receive a notification alert every month when the transaction is charged to your card.

What if my payment is rejected?

If your payment fails to go through, we will notify you via an email and/or SMS notification alert. Please note that in the case that your payment is rejected by the Beneficiary bank, you will not receive an alert.

When will my payee receive payment?

Please ensure accuracy and completeness in your payment instructions.
Do note that if your payment is made on Saturdays, Sundays, public holidays, payment may be delayed to the next business day. It is recommended that you set up your payment due date early to avoid any late payment.

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