中文

Want to know how best to use your Citi Points? Now, in just a few clicks, you can convert Citi Points to AlipayHK Coupons, Bloom Coins, Circle K Cash Coupons, Clubpoints, Taxi Dollars, ifc mall e-Gift Vouchers, K Dollars, club1933 points, MoneyBack Points, Shangri-La Circle Points or The Point bonus points!
Citi is part of your digital life everywhere you go!

Citi Points Conversion
Citi Points Conversion
AlipayHK

AlipayHK brings you a convenient new mobile payment experience, covering more than 50,000 merchants across Hong Kong, including convenience stores, supermarkets and fast food shops. You can also settle the water, electricity, gas and government bills easily in a few taps.

Go directly to AlipayHK App to convert your Citi Points to AlipayHK Coupons

Upon successful conversion, you can use the coupons right away with AlipayHK and easily manage your daily needs

 Simple steps to convert Citi Points to
AlipayHK Coupons!

The above interface and numbers
are for reference only

Remark:
* Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.

Not an AlipayHK user yet?

Download AlipayHK App and link it to Citi Credit Card:

  • What is the Citi Points Conversion to AlipayHK Coupons?
    It is a new service that allows you to convert your Citi Points to AlipayHK Coupons at AlipayHK mobile application (“AlipayHK App”). It is applicable to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited (“Eligible Cards”).
  • How do I access to the AlipayHK App?
    Scan and download the AlipayHK App:
  • How does the Citi Points Conversion to AlipayHK Coupons work?
    • Cardholders are required to log in to his or her AlipayHK account at the AlipayHK App. If you don’t have an AlipayHK account yet, please register one.
    • After logging in to the AlipayHK account, Cardholders must have at least one Eligible Card bound to their AlipayHK App for payment purposes at the first time of using the service.
    • Subsequently, Cardholders are required to provide their mobile number registered with Citibank, as per Citibank’s last updated record, to receive a One-Time Password (“OTP”) for identity verification. Upon the identity verification being confirmed, you can select the Citi Points amount of the bound Eligible Card to convert to AlipayHK Coupons.
    • Once so authenticated, no further OTP verification is required for subsequent redemptions made with the same Eligible Card under the same AlipayHK account.
    • The amount of Citi Points redeemed through redemption will be deducted from the Cardholder’s Eligible Card account by Citibank.
    • Upon successful redemption, the relevant AlipayHK Coupons redeemed will be stored in the Cardholder’s AlipayHK App account automatically and will be deducted automatically in applicable circumstances. The AlipayHK App must be updated to the latest version. The AlipayHK Coupon will be subject to its own terms and conditions. Cardholder may go to the “Home” page and select “Reward” to read details of the AlipayHK Coupon.
  • Are there any restrictions on the Citi Points Conversion to AlipayHK Coupons?

    Yes. The minimum value of AlipayHK Coupons that can be converted under each redemption is HK$100. The maximum value of AlipayHK Coupons that can be converted by the same AlipayHK account per day is HK$1,000. The redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.

  • What is the redemption ratio for Citi Points Conversion to AlipayHK Coupons?

    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed at the MoneyBack Online Platform at the time of redemption.

  • Are there charges for using Citi Points Conversion to AlipayHK Coupons?

    No, there is no charge.

  • When and how will the redemption show in my account?

    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of AlipayHK Coupons converted will be credited to your AlipayHK account immediately.

  • Can the Citi Customer Service make the Citi Points Conversion to AlipayHK Coupons for me?

    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to AlipayHK Coupons at the relevant pages on the AlipayHK App.

Bloom
Circle K
The Club
HKTaxi
ifc mall
K Dollar Program
KMB club1933
MoneyBack
Shangri-La Circle
The Point by SHKP

HKTaxi — allows you to hire a taxi and pay the fare in one app
Citi partners with HKTaxi to bring you a convenient service, now you can easily convert
Citi Points in Taxi Dollars for your own or your family and friends’ use.

Login to HKTaxi to convert your Citi Points to Taxi Dollars

Download HKTaxi and link it to Citi Credit Card:

Upon successful conversion, you can pay the fares by Taxi Dollars

  • What is the Citi Points Conversion to Taxi Dollars?
    It is a new service that allows you to convert your Citi Points to Taxi Dollars at HKTaxi mobile application (“HKTaxi App”). It is applicable to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi HKTVmall Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited (“Eligible Cards”).
  • How do I access to the HKTaxi App?
    Scan and download the HKTaxi App:
  • How does the Citi Points Conversion to Taxi Dollars work?
    • Cardholders are required to log in to his or her HKTaxi account at the HKTaxi App. If you don’t have a HKTaxi account yet, please register by using your registered mobile numbers with Citibank.
    • After logging in to the HKTaxi account, Cardholders must have at least one Eligible Card linked to their HKTaxi App for payment and redemption purposes at the first time of using the service.
    • Subsequently, the conversation process is as follows:
      • The linked Eligible Card will be displayed on “Payment Method” page. Press “” to start.
      • With the last 4 digits of the linked Eligible Card and your mobile number registered with HKTaxi (which must be the same as the registered mobile number with Citibank) , you receive a One-Time Password to verify your identity;
      • A One-Time Password (OTP) will be sent to your mobile number;
      • You input the OTP for authentication;
      • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to Taxi Dollars.
    • The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    • The amount of Taxi Dollars converted will be credited to your HKTaxi account immediately.
  • My mobile number registered with HKTaxi is different from my mobile number registered with Citi. What should I do?
    • You are advised to create a new HKTaxi account using the mobile number registered with Citi. Once the new account is created, you may proceed to the points conversion.
    • Should you prefer to update the mobile number registered with Citi to the mobile number registered with HKTaxi, please visit Citi’s Forms Center at www.citibank.com.hk/form, where you can download, fill in and submit the “Change of Contact Details Form”. For enquiries, please contact Citi at (+852) 2860 0333.
  • Are there any restrictions on the Citi Points Conversion to Taxi Dollars?
    Yes. The minimum value of Taxi Dollars that can be converted under each Redemption is HK$50. The maximum aggregate value of Taxi Dollars that can be converted by the same HKTaxi account per day is HK$1,000 (subject to the Cardholder’s available Citi Points in the Eligible Card account).
  • What is the redemption ratio for Citi Points Conversion to Taxi Dollars?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed at the HKTaxi App at the time of redemption.
  • Are there charges for using Citi Points Conversion to Taxi Dollars?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of Taxi Dollars converted will be credited to your HKTaxi account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to Taxi Dollars for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to Taxi Dollars at the relevant pages on the HKTaxi App.
  • Can I send the converted Taxi Dollars to others?
    HKTaxi allows so. Please follow the instruction to input recipient’s mobile number at the relevant page on the HKTaxi App to send Taxi Dollars to your family and friends. For enquiries, please contact HKTaxi at (852) 5566 9991.

Simple steps to convert Citi Points to Taxi Dollars!

Simple steps to convert Citi Points to Taxi Dollars!
For your own use

1Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi HKTVmall Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
2Your mobile number registered with HKTaxi App has to be the same mobile number registered with Citi in order to proceed.
3You have to register your HKTaxi account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to Taxi Dollars Service.

For your family use

K Dollar is a means of payment used at K11 MUSEA, K11 ART MALL, K11 ARTUS, Rosewood Hong Kong, designated Chow Tai Fook stores, FREE DUTY etc. You can convert Citi Points to K Dollars and spend as instant cash at over 600 participating merchants. Your seamless shopping experience starts now!

Go directly to K11 HK App or K Dollar Program website to convert your Citi Points to K Dollars

https://hk.krewards.com/

Upon successful conversion, you may immediately use the K Dollars as instant cash at participating merchants!

 Simple steps to convert Citi Points to K Dollars!

The above interface and numbers
are for reference only

Not a member of K Dollar Program3 yet?

Go to K11 HK App or website and sign up now:

https://hk.krewards.com/


  • What is the Citi Points Conversion to K Dollars?
    It is a new service that allows you to convert your Citi Points to K Dollars. It is applicable to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards"), and Cardholders have to be members of K Dollar Program.
  • How do I access to K Dollar Program (“KDP”)?
    Access via K11 HK App or KDP website (collectively, “KDP’s Platform”):
     https://hk.krewards.com/
  • How does the Citi Points Conversion to K Dollars work?
    The Cardholder is required to log in to his or her KDP member account via KDP’s Platform. If you don't have a KDP member account yet, please register by using your registered mobile numbers with Citibank.
    After logging in to your KDP member account, select “Points Conversion” to convert Citi Points to K Dollars. The process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with KDP (which must be the same as the registered mobile number with Citi) to receive a One-Time Password;
    • A One-Time Password (OTP) will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to K Dollars.
    The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    The amount of Citi-ifc mall e-Gift Vouchers converted will be credited to your CLUB ic account immediately.
  • My mobile number registered with KDP is different from my mobile number registered with Citi. What should I do?
    You are advised to contact KDP hotline +852 38923998 to update the mobile number registered with KDP to the mobile number registered with Citi. Once the update is completed, you may proceed to the points conversion.

    Should you prefer to update the mobile number registered with Citi to the mobile number registered with KDP, please visit Citi's Forms Center at www.citibank.com.hk/form, where you can download, fill in and submit the "Change of Contact Details Form".
  • Are there any restrictions on the Citi Points Conversion to K Dollars?
    Yes. The minimum K Dollars that can be converted under each service is 100, and the maximum K Dollars that can be converted per day is 1,000 (subject to the Cardholder's available Citi Points in the Eligible Card account).
  • What is the redemption ratio for Citi Points Conversion to K Dollars?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed on KDP’s Platform at the time of redemption.
  • Are there charges for using Citi Points Conversion to K Dollars?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of Citi-ifc mall e-Gift Vouchers converted will be credited to your CLUB ic account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to K Dollars for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to K Dollars at the relevant pages on KDP’s Platform.

Remarks:

1. Applicable to Principal Cardholders of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Plus® Credit Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited only. Excludes Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.

2. Your mobile number registered with K Dollar Program has to be the same mobile number registered with Citi in order to proceed.

Citi Points Conversion is now launched on club1933! Become a member of club1933, you are entitled to receive a welcoming offer of club1933 points and enjoy exclusive member privileges. Taking rides and playing App1933 mini games can effortlessly earn redeemable points on exclusive rewards!


Once you register for an eCoin Wallet account, convert Citi Points to club1933 points and convert into eCoin that never expires for spending as bus fare and redeeming your favorite gifts!

Login membership account on App1933 to convert your Citi Points to club1933 Points!

Become a
club1933 member

Register
for eCoin

Upon successful conversion, you may immediately use club1933 Points to convert to eCoin for settling bus fares, redeem a series of member exclusive rewards!

 Simple steps to convert Citi Points to club1933 Points!

club1933 available in Chinese only


The above interface and numbers
are for reference only


Remarks:

1. Applicable to Principal Cardholders of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited. Excludes Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM card.

2. Your mobile number registered with KMB’s loyalty program club1933 has to be the same mobile number registered with Citi in order to proceed.

  • What is the Citi Points Conversion to club1933 Points?
    It is a new service that allows you to convert your Citi Points to club1933 Points. It is applicable to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  • How do I access to KMB’s loyalty program club1933 (“club1933”) Online Platform?
    Download App1933 and become a member of club1933:
  • How does the Citi Points Conversion to Club1933 Points work?
    The Cardholder is required to log in to his or her club1933 account at App1933 App. If you don't have a club1933 account yet, please register by using your registered mobile number with Citibank.
    After logging in to your club1933 account, choose “Points Conversion” to convert Citi Points to club1933 Points. The process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with club1933 (which must be the same as the registered mobile number with Citi) to receive a One-Time Password (“OTP”);
    • The OTP will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the amount of club1933 Points to be converted from your Citi Points.
    The amount of Citi Points redeemed will be deducted directly from your Eligible Card account.
    The amount of club1933 Points converted will be credited to your club1933 account immediately.
  • My mobile number registered with club1933 is different from my mobile number registered with Citi. What should I do?
    You can update the mobile number registered with Citi to the one you registered with club1933, please visit Citi's Forms Center at www.citibank.com.hk/form, where you can download, fill in and submit the "Change of Contact Details Form". For enquiries, please contact Citi at (+852) 2860 0333.
  • Are there any restrictions on the Citi Points Conversion to club1933 Points?
    Yes. Each Cardholder can only perform Redemption once per day. The minimum and maximum club1933 Points that can be converted under each Redemption are 1,000 club1933 Points and 100,000 club1933 Points respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account). The Redemption must be in 1,000 club1933 Points or its intervals.
  • What is the redemption ratio for Citi Points Conversion to Club1933 Points?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed on club1933 at the time of redemption.
  • Are there charges for using Citi Points Conversion to Club1933 Points?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted directly from your Eligible Card account. The amount of club1933 Points converted will be credited to your club1933 account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to Club1933 Points for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to club1933 Points at the relevant pages on club1933.

Remarks:

1. App1933 will perform system maintenance from 00:00 to 03:00 every day. Point conversion services will be temporarily suspended during the system maintenance period.

ifc at Central Waterfront is one of Hong Kong's leading business and leisure destinations for extraordinary shopping, dining, leisure and entertainment. You can convert your Citi Points to Citi-ifc mall e-Gift Vouchers and use at more than 200 fine stores featuring international premier brands, flagship stores and unique concept stores! Enjoy the seamless shopping experience now!

Go directly to ifc mall App to convert your Citi Points to Citi-ifc mall e-Gift Vouchers!

Upon successful conversion, you may enjoy the seamless shopping experience immediately!

  Simple steps to convert Citi Points to Citi-ifc mall e-Gift Vouchers!

The above interface and numbers
are for reference only


  • What is the Citi Points Conversion to Citi-ifc mall e-Gift Vouchers?
    It is a new service that allows you to convert your Citi Points to Citi-ifc mall e-Gift Vouchers. It is applicable to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  • How do I access to ifc mall (Hong Kong) mobile application (“ifc mall App”)?
  • How does the Citi Points Conversion to Citi-ifc mall e-Gift Vouchers work?
    The Cardholder is required to log in to his or her CLUB ic account at ifc mall App. If you don't have a CLUB ic account yet, please register by using your registered mobile number with Citibank.
  • After logging in to your CLUB ic account, select “Citi Points Conversion” at CLUB ic profile page to convert Citi Points to Citi-ifc mall e-Gift Vouchers. The process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with ifc mall App (which must be the same as the registered mobile number with Citi) to receive a One-Time Password (“OTP”);
    • The OTP will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the amount of Citi-ifc mall e-Gift Vouchers to be converted from your Citi Points.

    The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    The amount of Citi-ifc mall e-Gift Vouchers converted will be credited to your CLUB ic account immediately.


  • My mobile number registered with CLUB ic is different from my mobile number registered with Citi. What should I do?
    Option 1: Contact CLUB ic at (+852) 2904 2199 to update the mobile number registered with CLUB ic to the mobile number registered with Citi, for which points conversion can then be proceeded.

    Option 2: Should you prefer to update the mobile number registered with Citi to the one you registered with CLUB ic, please visit Citi's Forms Center at www.citibank.com.hk/form, where you can download, fill in and submit the "Change of Contact Details Form". For enquiries, please contact Citi at (+852) 2860 0333.
  • Are there any restrictions on the Citi Points Conversion to Citi-ifc mall e-Gift Vouchers?
    Yes. The minimum value of Citi-ifc mall e-Gift Vouchers that can be converted under each redemption is HK$100, and the maximum aggregate value of Citi-ifc mall e-Gift Vouchers that can be converted by the same CLUB ic account per day is HK$1,000. The Redemption must be in Citi-ifc mall e-Gift Vouchers valued at HK$100 or its intervals and is subject to the Cardholder's available Citi Points in the Eligible Card account.
  • What is the redemption ratio for Citi Points Conversion to Citi-ifc mall e-Gift Vouchers?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed on ifc mall App at the time of redemption.
  • Are there charges for using Citi Points Conversion to Citi-ifc mall e-Gift Vouchers?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted directly from your Eligible Card account. The amount of Citi-ifc mall e-Gift Vouchers converted will be credited to your CLUB ic account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to Citi-ifc mall e-Gift Vouchers for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to Citi-ifc mall e-Gift Vouchers at the relevant pages on ifc mall App.

Remarks:
1. Applicable to Principal Cardholders of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Plus® Credit Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited only. Excludes Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
2. Your mobile number registered with CLUB ic has to be the same mobile number registered with Citi in order to proceed.

MoneyBack is the largest retail membership platform in Hong Kong. By presenting your MoneyBack card or App at selected MoneyBack partner retail outlets, you can earn points and redeem them for cash coupons, selected products and merchant vouchers easily back home!

Go straight to MoneyBack website or App and convert your Citi Points to MoneyBack Points

or

Upon successful conversion, you may immediately use the MoneyBack Points to shop at over 600 MoneyBack partner retail outlets, including PARKnSHOP, Watsons and FORTRESS, at the redeeming rate of 50 MoneyBack Points = HK$1

 Simple steps to convert Citi Points to
MoneyBack Points!

The above interface and numbers
are for reference only

Not a MoneyBack member3 yet?

Download MoneyBack App and sign up now:

  • What is the Citi Points Conversion to MoneyBack Points?
    It is a new service that allows you to convert your Citi Points to AlipayHK Coupons at AlipayHK mobile application (“AlipayHK App”). It is applicable to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited (“Eligible Cards”).
  • How do I access to the MoneyBack Online Platform?
    Through MoneyBack's official website www.moneyback.com.hk , or MoneyBack's mobile application.
    Scan and download:
  • How does the Citi Points Conversion to MoneyBack Points work?
    The Cardholder is required to log in to his or her MoneyBack account at the MoneyBack Online Platform. If you don't have a MoneyBack account yet, please register by using your registered mobile numbers with Citibank.
    After logging in to your MoneyBack account, press "" and choose to use the Citi Points Conversion to MoneyBack Points service. The conversation process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with MoneyBack (which must be the same as the registered mobile number with Citibank) to receive a One-Time Password;
    • A One-Time Password (OTP) will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to MoneyBack Points.
    The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    The amount of MoneyBack Points converted will be credited to your MoneyBack account immediately.
  • My mobile number registered with MoneyBack is different from my mobile number registered with Citi. What should I do?
    You are advised to contact MoneyBack customer service during office hours to update the mobile number registered with MoneyBack to the mobile number registered with Citi. Once the update is completed, you may proceed to the points conversion.

    MoneyBack Contact Number:
    Hong Kong (+852) 2187 2277
    Macau (+853) 2851 9274

    Office Hours:
    Mon-Sun 9:00am-9:00pm.

    Should you prefer to update the mobile number registered with Citi to the mobile number registered with MoneyBack, please visit Citi's Forms Center at www.citibank.com.hk/form , where you can download, fill in and submit the "Change of Contact Details Form".
  • Are there any restrictions on the Citi Points Conversion to MoneyBack Points?
    Yes. Each Cardholder can only perform the service once per day. The minimum and maximum MoneyBack Points that can be converted under each service are 5,000 and 50,000 respectively (subject to the Cardholder's available Citi Points in the Eligible Card account).
  • What is the redemption ratio for Citi Points Conversion to MoneyBack Points?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed at the MoneyBack Online Platform at the time of redemption.
  • Are there charges for using Citi Points Conversion to MoneyBack Points?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of MoneyBack Points converted will be credited to your MoneyBack account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to MoneyBack Points for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to MoneyBack Points at the relevant pages on the MoneyBack Online Platform.

Remarks:
1 Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
2 Your mobile number registered with MoneyBack has to be the same mobile number registered with Citi in order to proceed.
3 You have to register your MoneyBack account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to MoneyBack Points Service.

Shangri-La Circle offers a world of rewards and privileges at over 100 Shangri-La, Kerry, JEN and Traders hotels globally. From wine & dine, to stay & spa, experience more when you convert Citi Points to Shangri-La Circle Points.

Go directly to Shangri-La Circle Website or App to convert your Citi Points to Shangri-La Circle Points!

Upon successful conversion, you can use Shangri-La Circle Points to stay, dine, shop and more.

 Simple steps to convert Citi Points to
Shangri-La Circle Points!

The above interface and numbers
are for reference only

  • What is the Citi Points Conversion to Shangri-La Circle Points?
    It is a new service that allows you to convert your Citi Points to Shangri-La Circle Points. It is applicable to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  • How do I access to Shangri-La Circle Points Online Platform?
    Through Shangri-La Circle’s official website www.shangri-la.com/shangrilacircle/ or
    Scan and download Shangri-La Circle Points App:
  • How does the Citi Points Conversion to Shangri-La Circle Points work?
    The Cardholder is required to log in to his or her Shangri-La Circle account at Shangri-La Circle’s Website or App. If you don't have a Shangri-La Circle account yet, please register by using your registered mobile number with Citibank.
    After logging in to your Shangri-La Circle account, choose “Earn” and “Convert Citi Points to Shangri-La Circle Points” at My Account page to convert Citi Points to Shangri-La Circle Points. The process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with Shangri-La Circle App (which must be the same as the registered mobile number with Citi) to receive a One-Time Password (“OTP”);
    • The OTP will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the amount of Shangri-La Circle Points to be converted from your Citi Points.
    The amount of Citi Points redeemed will be deducted directly from your Eligible Card account.
    The amount of Shangri-La Circle Points converted will be credited to your Shangri-La Circle account immediately.
  • My mobile number registered with Shangri-La Circle is different from my mobile number registered with Citi. What should I do?
    Option 1: You are advised to update your mobile number in Shangri-La Circle profile using the mobile number registered with Citi. Once your mobile number in Shangri-La Circle profile is updated, you may proceed to the points conversion. / Contact Shangri-La Circle Member Services at (+852) 3069 9688 to update the mobile number registered with Shangri-La Circle to the mobile number registered with Citi, for which points conversion can then be proceeded.
    Option 2: Should you prefer to update the mobile number registered with Citi to the one you registered with Shangri-La Circle, please visit Citi's Forms Center at www.citibank.com.hk/form, where you can download, fill in and submit the "Change of Contact Details Form". For enquiries, please contact Citi at (+852) 2860 0333.
  • Are there any restrictions on the Citi Points Conversion to Shangri-La Circle Points?
    Yes. Each Cardholder can only perform Redemption once per day. The minimum and maximum Shangri-La Circle Points that can be converted under each Redemption are 200 Shangri-La Circle Points and 2,000 Shangri-La Circle Points respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account). The Redemption must be in 50 Shangri-La Circle Points or its intervals.
  • What is the redemption ratio for Citi Points Conversion to Shangri-La Circle Points?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed on Shangri-La Circle Website or App at the time of redemption.
  • Are there charges for using Citi Points Conversion to Shangri-La Circle Points?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted directly from your Eligible Card account. The amount of Shangri-La Circle Points converted will be credited to your Shangri-La Circle account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to Shangri-La Circle Points for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to Shangri-La Circle Points at the relevant pages on Shangri-La Circle Website or App.

Remarks:
1 Applicable to Principal Cardholders of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Plus® Credit Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited only. Excludes Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
2 Your mobile number registered with Shangri-La Circle has to be the same mobile number registered with Citi in order to proceed.
3 You have to register your Shangri-La Circle account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to Shangri-La Circle Points Service.

Want to redeem fabulous rewards with your Citi Points? Citi Points Conversion is now available on The Point! You can convert Citi Points to The Point bonus points through the The Point App, and redeem fabulous rewards in return!

The Point member can earn bonus points on your purchase at participating SHKP malls(1) to redeem special offer and privileges!

Login The Point App to convert your Citi Points to The Point bonus points

Upon successful conversion, you can redeem a wide range of rewards in the The Point App

Login The Point App and start Points Conversion with your Citi Credit Card now!
Not yet a The Point member?
Register now!
 Fabulous rewards presented by The Point

Shopping
vouchers

Exclusive hotel
privileges

Free parking

Dining rewards

Merchandise

Events and
workshop
 Simple steps to convert Citi Points to
The Point bonus points!

The above interface and numbers
are for reference only

  • What is the Citi Points Conversion to The Point bonus points ?
    It is a service that allows you to convert your Citi Points to The Point bonus points via The Point App ("Online Platform"). It is applicable to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Plus® Credit Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Eligible Cards").
  • How do I access to The Point‘s Online Platform?
    • Login The Point App for Points Conversion
    • Not yet a The Point member? Click here to register now.
  • How does the Citi Points Conversion to The Point bonus points work?
    The Cardholder is required to log in to his or her The Point membership at The Point Online Platform. If you don't have a The Point membership yet, please register with your registered mobile numbers with Citibank.

    After logging in to your The Point membership, select "Points Conversion" and choose to use the Citi Points Conversion to The Point Bonus Points Service. The conversation process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with The Point (which must be the same as the registered mobile number with Citibank) to receive a One-Time Password;
    • A One-Time Password (OTP) will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to The Point bonus points.
    The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    The amount of The Point bonus points converted will be credited to your The Point membership immediately.
  • Are there any restrictions on the Citi Points Conversion to The Point bonus points?
    Each Cardholder can only perform the service once per day. The minimum and maximum The Point bonus points that can be converted under each service are 25,000 and 250,000 respectively (subject to the Cardholder's available Citi Points in the Eligible Card account), and the redemption must be in 1,000 points or its intervals.
  • What is the redemption ratio for Citi Points Conversion to The Point bonus points?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi Points required are based on the redemption rate displayed at the The Point Online Platform at the time of redemption.
  • Are there charges for using Citi Points Conversion to The Point bonus points?
    No, the conversion to The Point bonus points is free of charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of The Point bonus points converted will be credited to your The Point membership immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to The Point bonus points for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to The Point bonus points via The Point Online Platform.
Remarks:
1 Participating malls includes: apm, East Point City, Harbour North, Metroplaza, Metropolis Plaza, Mikiki, MOKO, New Jade, New Town Plaza, Landmark North, Park Central, Pop Walk, Tai Po Mega Mall, Tsuen Kam Centre, Tsuen Wan Plaza, V City, V Walk, World Trade Centre, YOHO MALL, Yuen Long Plaza, Uptown Plaza, K-Point, Chelsea Heights, Home Square. Please login “The Point” App to check the latest information of participating malls.
2 Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Plus® Credit Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
3 Your mobile number registered with The Point has to be the same mobile number registered with Citi in order to proceed.
4 You have to register your The Point account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to The Point Bonus Points Service.
5 The Point bonus points have two expiry dates each year, 31 March and 30 September: (a) Bonus points converted from 1 October previous year to 31 March this year will be expired on 31 March of the next year, bonus points will be forfeited automatically starting from 1 April; (b) Bonus points converted from 1 April to 30 September this year will be expired on 30 September of the next year, bonus points will be forfeited automatically starting from 1 October.

You can easily redeem for curated products and privileges with good quality! Such as the latest gadgets, trendy home appliances, gourmet goodies, the most anticipated events and blockbusters. Besides, you can also choose to offset selected HKT service fees by Clubpoints, including csl, 1O1O, netvigator, HKT Home Phone and Club Shopping, etc.


Go directly to The Club website or App to convert Citi Points to Clubpoints

Instant confirmation for successful conversion so that you can now use your Clubpoints

 Simple steps to convert Citi Points to
Clubpoints!

Citi Points Conversion to Clubpoints FAQ


 Not yet a member of The Club3?

Login and register for The Club now!

https://www.theclub.com.hk/en/signup.html


Or download The Club App to apply now



Remark:

  1. Applicable to Principal Cardholders of Citi Classic Card, Citi Gold Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card, Citi HKTVmall Card and all Citi Supplementary Cards and Citibank® ATM Card.

  2. Your mobile number registered with Clubpoints has to be the same mobile number registered with Citi in order to proceed.

  3. You have to register your The Club Account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to Club Points Service.

Bloom is a reward app. Link any Visa card on Bloom and start earning everywhere you spend! Shop online or offline, locally or overseas! On top of Bloom Coins reward, enjoy Bloom cash rebate from merchants ranging from grocery shopping to entertainment. Bloom Supercharges Your Credit Card!

Go directly to Bloom App and convert your Citi Points to Bloom Coins

Upon successful conversion, you can redeem a wide range of rewards on Bloom App!

 Simple steps to convert Citi Points to Bloom Coins!

The above interface and numbers
are for reference only

Not a Bloom user3 yet?

Download Bloom App and sign up now:

  • What is the Citi Points Conversion to Bloom Coins?
    It is a new service that allows you to convert your Citi Points to Bloom Coins. It is applicable to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards VISA Card, Citi PremierMiles VISA Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards"), and Cardholders have to be Bloom registered users.
  • How do I access to Bloom App?
    Scan and download:
  • How does the Citi Points Conversion to Bloom Coins work?
    The Cardholder is required to log in to his or her Bloom account on Bloom App. If you don't have a Bloom account yet, please register by using your registered mobile numbers with Citibank.
    After logging in to your Bloom account, select “Citi Points Conversion” to convert Citi Points to Bloom Coins. The process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with Bloom (which must be the same as the registered mobile number with Citi) to receive a One-Time Password;
    • A One-Time Password (OTP) will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to Bloom Coins.
    The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    The amount of Bloom Coins converted will be credited to your Bloom account immediately.
  • My mobile number registered with Bloom is different from my mobile number registered with Citi. What should I do?
    You are advised to update in “Account & Security” on Bloom App to update the mobile number registered with Bloom to the mobile number registered with Citi. Once the update is completed, you may proceed to the points conversion.

    Should you prefer to update the mobile number registered with Citi to the mobile number registered with Bloom, please visit Citi's Forms Center at www.citibank.com.hk/form, where you can download, fill in and submit the "Change of Contact Details Form".
  • Are there any restrictions on the Citi Points Conversion to Bloom Coins?
    Yes. The minimum Bloom Coins that can be converted under each service is 750, and the maximum Bloom Coins that can be converted per day is 7,500 (subject to the Cardholder's available Citi Points in the Eligible Card account).
  • What is the redemption ratio for Citi Points Conversion to Bloom Coins?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed on Bloom App at the time of redemption.
  • Are there charges for using Citi Points Conversion to Bloom Coins?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of Bloom Coins converted will be credited to your Bloom account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to Bloom Coins for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to Bloom Coins at the relevant pages on Bloom App.

Remarks:
1 Applicable to Principal Cardholders of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards VISA Card, Citi PremierMiles VISA Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
2 Your mobile number registered with Bloom has to be the same mobile number registered with Citi in order to proceed.
3 You have to register your Bloom account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to Bloom Coins Service.

A convenience store retail chain providing instant gratification such as thirst-quenching beverage, stomach filling snacking, self-pampering ice cream, meal solution for breakfast, lunch, and convenience service such as bill payment, ticketing, top up for mobile wallet, pre-paid cards, e-voucher, and parcel fulfillment.

 Go directly to Circle K Stamp It App and convert your Citi Points to Circle K Cash Coupons

 Upon successful conversion, you can redeem a wide range of rewards on Circle K!

 Simple steps to convert Citi Points to
Circle K Cash Coupons!

The above interface and numbers
are for reference only
Not a Circle K OK Stamp It member3 yet?

Download OK Stamp It App and sign up now:

  • What is the Citi Points Conversion to Circle K Cash Coupons?
    It is a new service that allows you to convert your Citi Points to Circle K Cash Coupons at the OK Stamp It mobile application of Circle K (“OK Stamp It”). It is applicable to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited (“Eligible Cards”).
  • How do I access to the OK Stamp It?
    Scan and download the OK Stamp It:
  • How does the Citi Points Conversion to Circle K Cash Coupons work?

    The Cardholder is required to log in to his or her Circle K Stamp It account. If you don't have a Circle K Stamp It account yet, please register by using your registered mobile numbers with Citibank.

    After logging in to your Circle K Stamp It account, select “” on the top left corner > “Points Conversion – Citi Points" to convert Citi Points to Circle K Cash Coupons. The process is as follows:

    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with Circle K Stamp It (which must be the same as the registered mobile number with Citibank) to receive a One-Time Password;
    • A One-Time Password (OTP) will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to Circle K Cash Coupons.

    The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    The amount of Circle K Cash Coupons converted will be credited to your Circle K Stamp It account immediately.
  • My mobile number registered with Circle K Stamp It is different from my mobile number registered with Citi. What should I do?
    You are advised to create a new Circle K Stamp It account using the mobile number registered with Citi. Once the new account is created, you may proceed to the points conversion.
    Should you prefer to update the mobile number registered with Citi to the mobile number registered with Circle K Stamp It, please visit Citi’s Forms Center at www.citibank.com.hk/form , where you can download, fill in and submit the “Change of Contact Details Form”. For enquiries, please contact Citi at (+852) 2860 0333.
  • Are there any restrictions on the Citi Points Conversion to Circle K Cash Coupons?
    Yes. The minimum value of Circle K Cash Coupons that can be converted under each Redemption is HK$50. The maximum aggregate value of Circle K Cash Coupons that can be converted by the same Circle K account per day is HK$500. The Redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  • What is the redemption ratio for Citi Points Conversion to Circle K Cash Coupons?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed at Circle K Stamp It at the time of redemption.
  • Are there charges for using Citi Points Conversion to Circle K Cash Coupon?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of Circle K Cash Coupons converted will be credited to your Circle K Stamp It account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to Circle K Cash Coupons for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you want to convert to Circle K Cash Coupons at the relevant pages in Circle K Stamp It.

Remarks:

1. Applicable to Principal Cardholders of Citi Classic Card, Citi Gold Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card, Citi HKTVmall Card and all Citi Supplementary Cards and Citibank® ATM Card.

2. Your mobile number registered with Circle K Stamp It has to be the same mobile number registered with Citi in order to proceed.

3. You have to register your Circle K Stamp It account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to Circle K Cash Coupons Service.

“Citi Points Conversion to AlipayHK Coupons” Terms and Conditions

  1. Citi Points Conversion to AlipayHK Coupons Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders of Eligible Cards for converting Citi Point to AlipayHK Coupons via AlipayHK mobile application (“AlipayHK App”) (“Redemption”).
  3. To enjoy this Service, Cardholders must have at least one Eligible Card bound to its AlipayHK App for payment purposes. Cardholders will also be required to authenticate their identity by providing their mobile number registered with Citibank, as per Citibank’s last updated record, in the relevant page of the AlipayHK App to receive a One-Time Password. The identity authentication will be confirmed upon the One-Time Password being correctly entered. Cardholders can then select the Citi Points amount to be converted to AlipayHK Coupons to complete the Redemption under the Service.
  4. Identity verification will not be required for subsequent redemptions made by the same Eligible Card under the same AlipayHK account.
  5. Upon successful Redemption, the relevant AlipayHK Coupon redeemed will be stored in the Cardholder’s AlipayHK App account automatically and will be deducted automatically in applicable circumstances. The AlipayHK App must be updated to the latest version. The AlipayHK Coupon will be subject to its own terms and conditions. Cardholder may go to the “Home” page and select “Reward” to read details of the AlipayHK Coupon.
  6. Citibank and AlipayHK shall not be responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection and technical device malfunction.
  7. The minimum aggregate value of AlipayHK Coupons that can be converted under each Redemption is HK$100 (comprising of HK$20 and/or HK$50 AlipayHK Coupons). The maximum aggregate value of AlipayHK Coupons that can be converted by the same AlipayHK account per day is HK$1,000 (comprising of HK$20 and/or HK$50 AlipayHK Coupons). The Redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  8. The amount of Citi Points redeemed through Redemption will be deducted from the Cardholder’s Eligible Card account by Citibank.
  9. The Redemption rate may vary by credit card types and may change from time to time. The exact Citi Points required for Redemption are based on the Redemption rate displayed at the AlipayHK App at the time of redemption.
  10. Cardholders must promptly update Citibank of any change to their registered mobile number. Cardholders should ensure that during Redemption, the mobile number registered with Citibank is provided in the relevant page of the AlipayHK App in order to enjoy the Service. Citibank and AlipayHK shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  11. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  12. If there is any breach of these terms and conditions or illegal, fraudulent or abusive behavior found when using the Service or during Redemption, Citibank and/or AlipayHK will forfeit such Cardholders’ Redemption and the entitlement of the AlipayHK Coupon forthwith and without notice. Citibank and/or AlipayHK reserve the right to cancel such transaction (including Redemption) and to take legal action against the relevant Cardholder.
  13. In the event this Service is stopped by government agency’s orders or must be suspended due to server network attack or system failure or any circumstances beyond the Parties’ control, such event shall be regarded as force majeure, and the Parties shall not be liable for any damage, loss or dispute incurred therein.
  14. These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.

“Citi Points Conversion to MoneyBack Points Service” Terms and Conditions

  1. Citi Points Conversion to MoneyBack Points Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi Plus® Credit Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to MoneyBack Points (“Redemption”) via MoneyBack’s official website or mobile application (“Online Platform”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with MoneyBack (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to MoneyBack Points and complete the Redemption under the Service.
  4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of MoneyBack’s Online Platform or system.
  5. Each Cardholder can only perform Redemption once per day. The minimum and maximum MoneyBack Points that can be converted under each Redemption are 5,000 and 50,000 respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account).
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the MoneyBack Online Platform at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with MoneyBack in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.

“Citi Points Conversion to The Point by SHKP Bonus Points” Terms and Conditions

  1. Citi Points Conversion to The Point Bonus Points Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to The Point bonus points (“Redemption”) via SHKP Malls App (“Online Platform”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with The Point (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to The Point bonus points and complete the Redemption under the Service.
  4. Citibank, The Point and/or Sun Hung Kai Real Estate Agency Limited (“SHK Real”) are not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of Online Platform or system.
  5. Each Cardholder can only perform Redemption once per day. The minimum and maximum The Point bonus points that can be converted under each Redemption are 25,000 and 250,000 respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account), the Redemption must be in 1,000 points or its intervals.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi Points required for Redemption are based on the redemption rate displayed at the Online Platform at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with The Point in order to enjoy the Service. Citibank, The Point and/or SHK Real shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. Unless otherwise specified, The Point by SHKP Terms and Conditions apply. For details, please visit https://www.thepoint.com.hk/en/terms-and-conditions.html.

“Citi Points Conversion to Taxi Dollars” Terms and Conditions

  1. Citi Points Conversion to Taxi Dollars Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to Taxi Dollars (“Redemption”) via HKTaxi mobile application (“HKTaxi App”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with HKTaxi (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Taxi Dollars and complete the Redemption under the Service.
  4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of HKTaxi’s Online Platform or system.
  5. The minimum value of Taxi Dollars that can be converted under each Redemption is HK$50. The maximum aggregate value of Taxi Dollars that can be converted by the same HKTaxi account per day is HK$1,000. The Redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the HKTaxi Online Platform at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with HKTaxi in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.

“Citi Points Conversion to Bloom Coins” Terms and Conditions

  1. Citi Points Conversion to Bloom Coins Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards VISA Card, Citi PremierMiles VISA Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to Bloom Coins (“Redemption”) via Bloom | Your Rewards mobile application (“Bloom App”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with Bloom (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Bloom Coins and complete the Redemption under the Service.
  4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of Bloom App or system.
  5. The minimum value of Bloom Coins that can be converted under each Redemption is HK$100. The maximum aggregate value of Bloom Coins that can be converted by the same Bloom account per day is HK$1,000. The Redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at Bloom App at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with Bloom in order to enjoy the Service. Bloom and Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.

“Citi Points Conversion to K Dollars” Terms and Conditions

  1. Citi Points Conversion to K Dollars Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Plus® Credit Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to K Dollars (“Redemption”) via the website of KDP at: https://hk.krewards.com/or the designated mobile application(s) of KDP (collectively, “KDP’s Platform”).
  3. To enjoy this Service, Cardholders must also be a member of K Dollar Program (“KDP”). Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with KDP (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the amount of Citi Points to convert to K Dollars and complete the Redemption under the Service.
  4. Citibank and Missions Points Network Company Limited (the operator of K Dollar Program) (“MPNCL”) are not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of KDP’s Platform or system.
  5. The minimum amount of K Dollars that can be converted under each Redemption is 100 K Dollars. The maximum aggregate amount of K Dollars that can be converted by the same KDP account per day is 1,000 K Dollars. The Redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  6. The amount of Citi Points used for the Redemption will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the KDP Platform at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with KDP in order to enjoy the Service. Citibank and MPNCL shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. In case of any breach of these Terms and Conditions or any illegal, fraudulent or abusive behaviour of the Cardholder when using the Service, Citibank and/or MPNCL shall have the right to forthwith forfeit the Redemption and/or K Dollars so converted without prior notice, and without prejudice to the rights of Citibank and/or MPNCL against the Cardholder.
  11. Citibank and/or MPNCL shall not be liable for any damage, loss or dispute arising from or in connection with any circumstances where the Service is suspended due to reasons such as network issues, system failure, etc., or any other reason beyond the control of Citibank and/or MPNCL.
  12. K Dollar Program Terms and Conditions also apply. For details, please visit: https://www.krewards.com/program-terms-and-conditions/.

“Citi Points Conversion to Citi-ifc mall e-Gift Vouchers” Terms and Conditions

  1. Citi Points Conversion to Citi-ifc mall e-Gift Vouchers Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to Citi-ifc mall e-Gift Vouchers (“Redemption”) via ifc mall (Hong Kong) mobile application (“ifc mall App”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with ifc mall (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Citi-ifc mall e-Gift Vouchers and complete the Redemption under the Service.
  4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of ifc mall App or system.
  5. The minimum value of Citi-ifc mall e-Gift Vouchers that can be converted under each Redemption is HK$100. The maximum aggregate value of Citi-ifc mall e-Gift Vouchers that can be converted by the same ifc mall membership account per day is HK$3,000. The Redemption must be in Citi-ifc mall e-Gift Vouchers valued at HK$100 or its intervals and is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the ifc mall App at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with ifc mall in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.

“Citi Points Conversion to Clubpoints” Terms and Conditions

  1. Citi Points Conversion to Clubpoints Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi ULTIMA Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Designated Cards"), and Cardholders have to be The Club members.
  2. This Service is applicable to Cardholders’ Citi Points Conversion to Clubpoints (“Redemption”) via The Club’s official website www.theclub.com.hk or mobile application (“The Club Online Platform”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Designated Cards and their mobile numbers registered with The Club (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Clubpoints and complete the Redemption under the Service.
  4. Citibank and The Club are not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of The Club’s Online Platform or system.
  5. Each Cardholder can only perform Redemption once per day. The minimum amount of Clubpoints that can be converted under each Redemption is 500 Clubpoints. The maximum aggregate amount of Clubpoints that can be converted by the same The Club account per day is 5,000 Clubpoints. 20 Clubpoints is one unit; Cardholders can only choose to redeem in multiples of 20 Clubpoints. The Redemption is subject to the Cardholder’s available Citi Points in the Designated Card account. Clubpoints will be credited to the member’s The Club account instantly upon successful Redemption.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Designated Card account.
  7. The Redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the Redemption rate displayed at The Club Online Platform at the time of Redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with The Club in order to enjoy the Service. Citibank and The Club shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions page.
  11. Clubpoints are provided by The Club and governed by the terms and conditions of The Club. For details, please visit https://www.theclub.com.hk/en/terms-and-conditions.html.

“Citi Points Conversion to Circle K Cash Coupons” Terms and Conditions

  1. Citi Points Conversion to Circle K Cash Coupons Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to Circle K Cash Coupons (“Redemption”) via the OK Stamp It mobile application of Circle K (“OK Stamp It”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with OK Stamp It (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Circle K Cash Coupons and complete the Redemption under the Service.
  4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of the OK Stamp It or system.
  5. The minimum value of Circle K Cash Coupons that can be converted under each Redemption is HK$50. The maximum aggregate value of Circle K Cash Coupons that can be converted by the same Circle K account per day is HK$500. The Redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the OK Stamp It at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with OK Stamp It in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. Terms and Conditions of Circle K Cash Coupons apply.

“Citi Points Conversion to Shangri-La Circle Points” Terms and Conditions:

  1. Citi Points Conversion to Shangri-La Circle Points Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to Shangri-La Circle Points (“Redemption”) via Shangri-La Circle website at www.shangri-la.com/shangrilacircle/ or designated mobile application(s) of Shangri-La’s loyalty program Shangri-La Circle (“Shangri-La Circle”) (collectively, “Shangri-La Circle Online Platform”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with Shangri-La Circle (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Shangri-La Circle Points and complete the Redemption under the Service.
  4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of Shangri-La Circle Online Platform or system.
  5. Information relating to Shangri-La Circle Points (including without limitation the accuracy and the amount of Shangri-La Circle Points credited to Cardholder’s Shangri-La Circle account) are provided and managed by Shangri-La and Shangri-La Circle. Citibank, Shangri-La and Shangri-La Circle shall not be responsible for any failure to receive the One-Time Password by the Cardholder, any inaccuracy in the information regarding the Cardholder’s Citi Points displayed on the Shangri-La Circle Online Platform and any inaccuracy/error in the deduction of the Cardholder’s Citi Points.
  6. Each Cardholder can only perform Redemption once per day. The minimum and maximum Shangri-La Circle Points that can be converted under each Redemption are 200 Shangri-La Circle Points and 2,000 Shangri-La Circle Points respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account). The Redemption must be in 100 Shangri-La Circle Points or its intervals.
  7. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  8. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the Shangri-La Circle Online Platform at the time of redemption.
  9. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with Shangri-La Circle in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  10. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  11. In case of any disputes, the decision of Citibank and Shangri-La Circle shall be final.
  12. Shangri-La Circle’s terms and conditions (available at www.shangri-la.com/en/corporate/shangrilacircle/terms-conditions/) shall apply to this Service and be incorporated by reference into these terms and conditions.
  13. All benefits, amenities, offers, awards and services of Shangri-La Circle are subject to availability and may be changed at any time without prior notice. For more details, please call Shangri-La Circle Member Services at (852) 3069 9688.

“Citi Points Conversion to club1933 Points” Terms and Conditions

  1. Citi Points Conversion to club1933 Points Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to club1933 Points (“Redemption”) in KMB’s loyalty program club1933 (“club1933”) via the mobile application of App1933 (“App1933”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with club1933 (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to club1933 Points and complete the Redemption under the Service.
  4. Citibank, The Kowloon Motor Bus Co. (1933) Limited ("KMB") and Long Win Bus Company Limited (“LWB”) are not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of App1933or system.
  5. Each Cardholder can only perform Redemption once per day. The minimum and maximum club1933 Points that can be converted under each Redemption are 1,000 and 100,000 respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account). The Redemption must be in 1,000 club1933 Points or its intervals.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the App1933at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with club1933 in order to enjoy the Service. Citibank, KMB and LWB shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. The Program is subject to the Terms and Conditions of club1933 posted on App1933(https://app.kmb.hk/app1933/Club1933/TandC/club1933TC_EN.pdf).

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