Free Travel InsuranceFree Travel Insurance

Free Travel Insurance

Pay in full or redeem* for flight tickets/ accommodation/ travel tours with your Citi Prestige Card, you and your family can enjoy free travel insurance.
Double your Travel Accident Protection by upgrading to the Premier Plan, and enjoy up to 83% premium discount.
Protection Items Basic Plan Premier Plan
Free entitlement* Upgrade by as low as HK$48
(Original Price: HK$290)
Upgrade now
Maximum Claim Amount (HK$) Maximum Claim Amount (HK$)
Travel Accident Protection $750,000 $1,500,000
Emergency Medical Protection $500,000 $1,250,000
Journey Cancellation Protection $10,000 $30,000
Baggage Loss Protection $10,000 $35,000
Travel Delay Protection $3,000 $5,000
Lost of Travel Documents $3,000 $5,000
Optimal benefits are available for purchase at the time of your upgrade to the Premier Plan.
Optional Benefits Additional Maximum Claim Amount (HK$)
Damage of Mobile Phone Benefit
(As low as $12 premium)
Driving Holidays Benefit
(As low as $15 premium)
Sports Activities Benefit
(As low as $18 premium)
Cruise Holidays Benefit
(As low as $48 premium)
Click here for details of the Basic Plan. Refer to the policy details on the Zurich portal for details of the Premier Plan.
Upgrade now
*Please refer to Terms & Conditions of Free Travel Insurance clause 2 for eligibility.

Other Insurances

Extended Warranty Insurance

Extended Warranty Insurance^

Upon expiration of the manufacturer's warranty, the extended warranty benefit duplicates the terms of the original manufacturer's warranty up to one (1) full year. Eligible purchases repaired or replaced for up to US$500 per claim and a maximum of US$2,000 over a 12 month period of insurance. Benefits are provided for the costs to repair, replace, or provide reimbursement for the item if it cannot be repaired or replaced.

Coverage applies to purchases made with a Citi Prestige Card subject to the terms and conditions of the policy.

Purchase Protection Insurance

Purchase Protection Insurance^

Purchase Protection Insurance provides coverage for loss of a Covered Purchase made with Citi Prestige Card due to Accidental Damage or Theft occurring within ninety (90) days from the date of purchase as indicated on the store receipt. Coverage includes up to US$3,000 per claim and maximum of US$20,000 over a 12 month period. Covered Purchases include worldwide purchases subject to the terms and conditions of the policy.

E-Commerce Protection Insurance

E-Commerce Protection Insurance^

To ensure you can make online purchases with complete confidence, e-Commerce Protection Insurance is provided automatically for purchases made with Citi Prestige Card.

It provides worldwide coverage for online purchases up to US$1,000 and covers if:

  • Non-delivery/and or incomplete delivery of Goods and shipping charges
  • Improper functioning due to damage of delivered Goods
  • The Goods must have a value of at least US$50 including local taxes but excluding delivery/ transportation costs
Wallet Guard Insurance

Wallet Guard Insurance^

In the event of a theft, burglary, robbery (insured event) or accidental loss, Wallet Guard Insurance covers you for costs incurred, including:

  • Replacing the wallet
  • Replacing cards
  • Reissuing passport or ID documents

Wallet Guard Insurance provides worldwide coverage and reimbursement of up to US$500, and is subject to the terms and conditions of the policy.

Collision Damage Waiver Insurance

Collision Damage Waiver Insurance^

Covers physical damage to rental car incurred during a covered rental. For up to US$50,000 per claim, this cover is on a worldwide basis. By using Citi Prestige Card to reserve and pay for the entire auto rental, this insurance will be automatically in force up to the stated limits and subject to the terms and conditions of the policy.

^Please visit here for full insurance coverage, exclusions and terms and conditions.
Please call our 24-hr Citi Prestige Concierge 2860 0338 for claim process.
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