How do you instantly settle a whole bundle of family expenses in one go? Now you can do it with AlipayHK! What’s more, you can earn credit card Points or cash rebates by paying your bills at AlipayHK. Don’t miss the chance to earn up to HK$180 exclusive rewards during the promotion period!

Promotion Period: December 1, 2019 – January 31, 2020


Settle bills to earn HK$80 exclusive rewards

No matter whether you are a new or existing user of AlipayHK for bill payments, you can earn rewards by paying with Citi Credit Cards and save on expenses.

Bill Payment User1 Earn AlipayHK Coupon (HK$)2
New User HK$80
Existing User HK$40

It’s just so easy to settle bills in these eligible categories:

Government Bills
Public Utility
Mobile Service
Fixed-line Service
Pay Television
Broadband Service
Property Management

Click here to learn more about eligible merchants

  1. The “HK$80 new bill payment user reward” applies to AlipayHK App users who have never made any bill payment transactions via the AlipayHK App prior to the Promotion Period (“New Customers”). The “HK$40 existing bill payment user reward” applies to AlipayHK App users who have already made bill payment transactions via the AlipayHK prior to the Promotion Period (“Existing Customers”).
  2. Coupons awarded will be credited to New Customers’ and Existing Customers’ respective AlipayHK accounts automatically within 2 workings days after the transaction date. Bill payment coupons are valid for 90 days from the issuance date. Bill payment coupons are only applicable to use on Eligible Bill Payment Transactions with Eligible Cards via the AlipayHK App. HK$80 AlipayHK bill payment coupon can be used upon any single net bill payment of HK$160 or above via the AlipayHK App. HK$40 AlipayHK bill payment coupon can be used upon any single net bill payment of HK$80 or above via the AlipayHK App.


Settle bills with designated merchants to earn extra HK$100 exclusive rewards3

After linking your account and activating Auto Debit Service at AlipayHK, you will receive a push notification so you never forget a bill payment due date!
Earn two HK$50 AlipayHK Auto Debit Coupons4 when settle bills with Citi Credit Cards from designated merchants with auto debit service.

Click here to learn more about eligible merchants

  1. Eligible Users must first use the Eligible Cards to make a successful bill payment transaction under merchants that are categorized as Auto debit service merchants Transaction via AlipayHK App to be eligible to obtain two HK$50 AlipayHK Auto-Debit coupons. Upon completion of aforesaid bill payment, Eligible Users must activate Auto-Debit Service in order to use the Auto-Debit Coupons.
  2. If the bill payment transaction is made before December 24, 2019, the Auto-Debit Coupons will be credited automatically to AlipayHK account by December 27, 2019. If the bill payment transaction is made on or after December 24, 2019, the Auto-Debit Coupons will be credited automatically to AlipayHK account within 2 working days after the transaction date. Coupon is valid for 150 days from the date of issuance. Coupon is applicable to auto debit service with Eligible Cards via the AlipayHK App.
  3. HK$50 Auto-Debit Coupon will be automatically deducted from each single net Auto-Debit bill payment amount of HK$100 or above.

Bind AlipayHK App with Citi Credit Card to enjoy fabulous offers now!



How to bind?

Not a Citi Credit Cardholder?

Apply now and experience a world of rewards.

AlipayHK Stored Value Facilities License Number: SVF0004

“Citibank bill payment reward” Terms and Conditions:

  1. The promotion of “Citibank bill payment reward” (which consists of “HK$80 New bill payment user reward“, “HK$40 Existing bill payment user reward“, and “HK$100 Auto debit service reward“) (the “Promotion” or “Citibank bill payment reward”) runs from December 1, 2019 to January 31, 2020, both dates inclusive (“Promotion Period”).
  2. This Promotion applies to principal and supplementary cardholders of Citi Credit Cards issued by Citibank (Hong Kong) Limited (“Citibank”) (except Citi Cash Bank American Express® Card and Citi Rewards UnionPay Card) ("Eligible Cards") who are also users of the AlipayHK Mobile Application (the “AlipayHK App”) (“Cardholders”). Citibank will determine the eligibility of Cardholders and authenticity of the transactions based on Citibank’s records.
  3. HK$80 New bill payment user reward
    1. The “HK$80 new bill payment user reward” applies to AlipayHK App users who have never made any bill payment transactions via the AlipayHK App prior to the Promotion Period (“New Customers”). During the Promotion Period, New Customers who successfully use Eligible Cards to make an Eligible Bill Payment Transaction (see Clause 6 below) for the first time via the AlipayHK App are eligible to receive one (1) HK$80 AlipayHK bill payment coupon, which can be used upon any single net bill payment of HK$160 or above via the AlipayHK App. New Customers can only redeem the “HK$80 new bill payment user reward” once during the Promotion Period. For the avoidance of doubt, New Customers who already have an Eligible Card linked to the AlipayHK App but have not made any bill payment whatsoever prior to the Promotion Period is eligible to redeem this reward.
  4. HK$40 Existing bill payment user reward
    1. The “HK$40 existing bill payment user reward” applies to AlipayHK App users who have already made bill payment transactions via the AlipayHK prior to the Promotion Period (“Existing Customers”). During the Promotion Period, Existing Customers who successfully use the Eligible Cards to make an Eligible Bill Payment Transaction via the AlipayHK App are eligible to receive one (1) HK$40 AlipayHK bill payment coupon, which can be used upon any single net bill payment of HK$80 or above via the AlipayHK App. Existing Customers can only redeem the “HK$40 existing bill payment user reward” once during the Promotion Period. For the avoidance of doubt, Existing Customers who already have an Eligible Card linked to the AlipayHK App and have made bill payment via AlipayHK App prior to the Promotion Period would be considered as eligible to redeem this reward.
  5. Coupons awarded from “HK$80 new bill payment user reward” or “HK$40 existing bill payment user reward” in accordance with Clauses 3 and 4 above will be credited to New Customers’ and Existing Customers’ respective AlipayHK accounts automatically within two (2) workings days after the transaction date. Such bill payment coupons are valid for 90 days from the issuance date, and are only applicable to use on Eligible Bill Payment Transactions with Eligible Cards via the AlipayHK App.
  6. “Eligible Bill Payment Transactions” means bill payment transactions for Government bills (tax payment excluded), public utilities, mobile service, fixed-line service, pay television, broadband service, property management but excluding auto debit bills, and are subject to change from time to time. Please visit https://render.alipay.hk/p/c/citibank for most up to date information.
  7. The “HK$100 Auto debit service reward” is only applicable to AlipayHK App users who have never successfully activated and authorized the auto-debit service via the AlipayHK App (“Auto Debit”) prior to the Promotion Period (“Eligible Users”). Throughout the Promotion Period, Eligible User must complete the following steps in order to be eligible for the “HK$100 Auto debit service reward”:
    1. Eligible Users must first use an Eligible Card to make a successful bill payment transaction with any auto debit service merchants (see Clause 8 below) via AlipayHK App to be eligible to obtain two (2) HK$50 AlipayHK Auto-Debit coupons (“Auto-Debit Coupons”).
    2. Upon successfully making a bill payment pursuant to Clause 7i and receiving the Auto Debit Coupons, Eligible Users must activate and authorize Auto-Debit in the AlipayHK App and select an Eligible Card as payment source for Auto-Debit payments in order to use the Auto-Debit Coupons. One (1) HK$50 Auto-Debit Coupon will be automatically deducted from each single net Auto-Debit bill payment amount of HK$100 or above. Only one (1) HK$50 Auto-Debit Coupon can be used per transaction. Eligible Users can only redeem the “HK$100 Auto debit service reward” once during the Promotion Period.
    For the avoidance of doubt, Existing Users who have already activated auto-debit service on the AlipayHK App prior to making the bill payment as stipulated under Clause 7i above would NOT be considered as eligible to redeem this reward.
  8. Subject to Clause 7, “HK$100 Auto debit service reward” will be credited to Eligible Users’ respective AlipayHK accounts per the following circumstances:
    1. If the bill payment transaction is made before December 24, 2019, the Auto-Debit Coupons will be credited automatically to AlipayHK account by December 27, 2019.
    2. If the bill payment transaction is made on or after December 24, 2019, the Auto-Debit Coupons will be credited automatically to AlipayHK account within two (2) working days after the transaction date.
    Coupon is valid for 150 days from the date of issuance and is applicable to auto debit service with Eligible Cards via the AlipayHK App (see Clause 7ii above). Auto debit service merchants include China Light and Power Co Limited, The Hongkong Electric Company Limited, and 3 Hong Kong (Hutchison Telecommunications (Hong Kong) Limited), and are subject to change from time to time. Please visit https://render.alipay.hk/p/c/citibank for most up to date information.
  9. For the purposes of the Promotion, all coupons redeemed under the “Citibank bill payment reward” will be referred to as “Coupon”, or collectively “Coupons”.
  10. Upon successful redemption of any of the Coupons, AlipayHK will store the Coupons in the AlipayHK App account of such Cardholder automatically. All coupons will be deducted automatically in applicable circumstances. The AlipayHK App must be updated to the latest version. Cardholders may go to the “Home” page and select “Reward” to read details of each of the Coupons. AlipayHK shall bear no liability if Cardholders cannot perform a successful redemption of relevant rewards or coupons and/or the relevant reward or coupon is lost due to any circumstances.
  11. The Coupons issued under this Promotion are Basic Rewards. Basic Rewards may be used in conjunction with one (1) Priority Reward (including User Special Reward), but Priority Reward shall have priority in usage. If there are more than one Priority Reward in the user’s AlipayHK account, the Priority Reward with the highest value will be used first. In case the Priority Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Priority Rewards are the same, the Priority Reward with the earliest redemption date will be used first.
    One (1) Priority Reward may be used in conjunction with one (1) Basic Reward (including welcome rewards and designated merchant e-stamp coupons) or Accumulative Basic Reward(s) (up to ten (10) coupons) (including rewards for referring existing users) in applicable circumstances. If the user does not have any Accumulative Basic Reward, the Basic Reward with the highest value will be used first. In case the Basic Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Basic Rewards are the same, the Basic Reward with the earliest redemption date will be used first. If the user has both Basic Reward and Accumulative Basic Reward, the priority of using such coupons will be determined by (i) the value of one (1) such Basic Reward (highest value) and (ii) the aggregate value of the Accumulative Basic Reward(s) (up to ten (10) coupons), and the coupon(s) with the highest value between (i) and (ii) will be used first. In case of same value between (i) and (ii), Accumulative Basic Reward(s) (up to ten (10) coupons) will be used.
    The use of different types of coupons are subject to their respective terms and conditions. The actual payment page shall prevail.
  12. During the Promotion Period, each Cardholder can only participate in the Promotion in accordance with the terms and conditions above. For the avoidance of doubt, “each Cardholder” refers to a natural person with legal capacity who uses the AlipayHK App and Wallet service, but not merely an AlipayHK account. To further avoid any dispute, in the following circumstances, the relevant accounts will be deemed to be used by the same user/Cardholder:
    1. Connection on the same mobile phone or mobile device, such as the logging in or activation of multiple accounts; or
    2. Connection of an AlipayHK account or mobile number on multiple mobile phones or mobile devices, such as the logging in or activation on such devices; or
    3. The same credit card number being connected to multiple AlipayHK accounts.
    In the case of any of the above, in order to verify the Cardholder’s identity and prevent the risk of theft or misuse of such AlipayHK account, mobile phone number, mobile device or credit card number, AlipayHK reserves the right to suspend or terminate the release of Citibank bill payment reward to the relevant account and to take legal action it deems fit.
  13. “HK$80 new bill payment user reward” and “HK$40 existing bill payment user reward” are collectively limited to 12,500 quota in total and “HK$100 Auto debit service reward” is limited to 10,000 quota in total. The Coupons are limited in quantity and are available on a first-come-first-served basis. AlipayHK’s records shall prevail under any circumstances.
  14. In case of any fraud/abuse or cancellation of transactions in respect of which a relevant reward/Coupon was awarded, Citibank reserves the right to debit from the Cardholder’s Eligible Card account the equivalent amount of the reward/Coupon in question without prior notice.
  15. If there is any breach of these terms and conditions or illegal, fraudulent or abusive behavior during the use of any Coupons, AlipayHK will forfeit such user’s relevant reward and the entitlement of Coupons forthwith and without notice. AlipayHK reserves the right to cancel such transaction and to take legal action against the relevant Cardholder.
  16. Cardholders’ Eligible Card accounts must be valid and with good credit record during the Promotion Period in order to be eligible to receive any rewards (including the Citibank bill payment reward), otherwise Citibank reserves the right to forfeit any rewards to such Cardholder without prior notice. Unless otherwise specified, Coupons cannot be used to offset retail purchase transaction, or exchanged for cash or other offers.
  17. Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the services / auxiliary services supplied by AlipayHK and Citibank and shall waive any claim against AlipayHK and Citibank in relation to such risks and liabilities when Cardholders make the relevant transactions.
  18. AlipayHK and Citibank will carry out this Promotion in accordance with applicable laws in the Hong Kong Special Administrative Region. In the event this Promotion is stopped by government agency’s orders or must be suspended due to server network attack or system failure or any circumstances beyond AlipayHK’s or Citibank’s control, such event shall be regarded as a force majeure event, and AlipayHK and Citibank shall not be liable for any damage, loss or dispute therein.
  19. AlipayHK and Citibank reserve the right to change, suspend or terminate the Promotion or any of its terms and conditions at its sole discretion without prior notice. AlipayHK and Citibank shall not be liable for any such change, suspension or termination, and reserves the right of final decision of all the matters and disputes.
  20. For any enquiries in relation to AlipayHK App and its services or offers, please call the AlipayHK customer service hotline at (852) 2245 3201.
  21. These terms and conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
  22. Should there be any discrepancy or inconsistency between the English and the Chinese versions of these terms and conditions, the Chinese version shall prevail.

To borrow or not to borrow? Borrow only if you can repay!