Want to know how best to use your Citi Points? Now, in just a few clicks, you can convert Citi Points to AlipayHK Coupons, Taxi Dollars, MoneyBack Points, or The Point by SHKP bonus points!
Citi is part of your digital life everywhere you go!

Citi Points Conversion
Citi Points Conversion
AlipayHK

AlipayHK brings you a convenient new mobile payment experience, covering more than 50,000 merchants across Hong Kong, including convenience stores, supermarkets and fast food shops. You can also settle the water, electricity, gas and government bills easily in a few taps.

Go directly to AlipayHK App to convert your Citi Points to AlipayHK Coupons

Upon successful conversion, you can use the coupons right away with AlipayHK and easily manage your daily needs

 Simple steps to convert Citi Points to
AlipayHK Coupons!

Remark:
* Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.

Not an AlipayHK user yet?

Download AlipayHK App and link it to Citi Credit Card:

  • What is the Citi Points Conversion to AlipayHK Coupons?
    It is a new service that allows you to convert your Citi Points to AlipayHK Coupons at AlipayHK mobile application (“AlipayHK App”). It is applicable to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited (“Eligible Cards”).
  • How do I access to the AlipayHK App?
    Scan and download the AlipayHK App:
  • How does the Citi Points Conversion to AlipayHK Coupons work?
    • Cardholders are required to log in to his or her AlipayHK account at the AlipayHK App. If you don’t have an AlipayHK account yet, please register one.
    • After logging in to the AlipayHK account, Cardholders must have at least one Eligible Card bound to their AlipayHK App for payment purposes at the first time of using the service.
    • Subsequently, Cardholders are required to provide their mobile number registered with Citibank, as per Citibank’s last updated record, to receive a One-Time Password (“OTP”) for identity verification. Upon the identity verification being confirmed, you can select the Citi Points amount of the bound Eligible Card to convert to AlipayHK Coupons.
    • Once so authenticated, no further OTP verification is required for subsequent redemptions made with the same Eligible Card under the same AlipayHK account.
    • The amount of Citi Points redeemed through redemption will be deducted from the Cardholder’s Eligible Card account by Citibank.
    • Upon successful redemption, the relevant AlipayHK Coupons redeemed will be stored in the Cardholder’s AlipayHK App account automatically and will be deducted automatically in applicable circumstances. The AlipayHK App must be updated to the latest version. The AlipayHK Coupon will be subject to its own terms and conditions. Cardholder may go to the “Home” page and select “Reward” to read details of the AlipayHK Coupon.
  • Are there any restrictions on the Citi Points Conversion to AlipayHK Coupons?
    Yes. The minimum value of AlipayHK Coupons that can be converted under each redemption is HK$100. The maximum value of AlipayHK Coupons that can be converted by the same AlipayHK account per day is HK$1,000. The redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  • What is the redemption ratio for Citi Points Conversion to AlipayHK Coupons?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed at the MoneyBack Online Platform at the time of redemption.
  • Are there charges for using Citi Points Conversion to AlipayHK Coupons?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of AlipayHK Coupons converted will be credited to your AlipayHK account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to AlipayHK Coupons for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to AlipayHK Coupons at the relevant pages on the AlipayHK App.
HKTaxi
Take more. Earn more.

Limited time offer – Convert Citi Points to Taxi Dollars and earn up to HK$1,000 in HKTaxi coupons!
Earn more, pay your fares and use Pay with Points with your Citi Credit Card to enjoy Monthly Rewards up to HK$270 in HKTaxi coupons per month!


Details

HKTaxi — allows you to hire a taxi and pay the fare in one app
Citi partners with HKTaxi to bring you a convenient service, now you can easily convert
Citi Points in Taxi Dollars for your own or your family and friends’ use.

Login to HKTaxi to convert your Citi Points to Taxi Dollars 

Download HKTaxi and link it to Citi Credit Card:

Upon successful conversion, you can pay the fares by Taxi Dollars

  • What is the Citi Points Conversion to Taxi Dollars?
    It is a new service that allows you to convert your Citi Points to Taxi Dollars at HKTaxi mobile application (“HKTaxi App”). It is applicable to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi HKTVmall Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited (“Eligible Cards”).
  • How do I access to the HKTaxi App?
    Scan and download the HKTaxi App:
  • How does the Citi Points Conversion to Taxi Dollars work?
    • Cardholders are required to log in to his or her HKTaxi account at the HKTaxi App. If you don’t have a HKTaxi account yet, please register by using your registered mobile numbers with Citibank.
    • After logging in to the HKTaxi account, Cardholders must have at least one Eligible Card linked to their HKTaxi App for payment and redemption purposes at the first time of using the service.
    • Subsequently, the conversation process is as follows:
      • The linked Eligible Card will be displayed on “Payment Method” page. Press “” to start.
      • With the last 4 digits of the linked Eligible Card and your mobile number registered with HKTaxi (which must be the same as the registered mobile number with Citibank) , you receive a One-Time Password to verify your identity;
      • A One-Time Password (OTP) will be sent to your mobile number;
      • You input the OTP for authentication;
      • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to Taxi Dollars.
    • The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    • The amount of Taxi Dollars converted will be credited to your HKTaxi account immediately.
  • My mobile number registered with HKTaxi is different from my mobile number registered with Citi. What should I do?
    • You are advised to create a new HKTaxi account using the mobile number registered with Citi. Once the new account is created, you may proceed to the points conversion.
    • Should you prefer to update the mobile number registered with Citi to the mobile number registered with HKTaxi, please visit Citi’s Forms Center at www.citibank.com.hk/form, where you can download, fill in and submit the “Change of Contact Details Form”. For enquiries, please contact Citi at (+852) 2860 0333.
  • Are there any restrictions on the Citi Points Conversion to Taxi Dollars?
    Yes. The minimum value of Taxi Dollars that can be converted under each Redemption is HK$50. The maximum aggregate value of Taxi Dollars that can be converted by the same HKTaxi account per day is HK$1,000 (subject to the Cardholder’s available Citi Points in the Eligible Card account).
  • What is the redemption ratio for Citi Points Conversion to Taxi Dollars?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed at the HKTaxi App at the time of redemption.
  • Are there charges for using Citi Points Conversion to Taxi Dollars?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of Taxi Dollars converted will be credited to your HKTaxi account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to Taxi Dollars for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to Taxi Dollars at the relevant pages on the HKTaxi App.
  • Can I send the converted Taxi Dollars to others?
    HKTaxi allows so. Please follow the instruction to input recipient’s mobile number at the relevant page on the HKTaxi App to send Taxi Dollars to your family and friends. For enquiries, please contact HKTaxi at (852) 5566 9991.

Simple steps to convert Citi Points to Taxi Dollars!

Simple steps to convert Citi Points to Taxi Dollars!

For your own use

1Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi HKTVmall Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
2Your mobile number registered with HKTaxi App has to be the same mobile number registered with Citi in order to proceed.
3You have to register your HKTaxi account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to Taxi Dollars Service.

For your family use
MoneyBack

MoneyBack is the largest retail membership platform in Hong Kong. By presenting your MoneyBack card or App at selected MoneyBack partner retail outlets, you can earn points and redeem them for cash coupons, selected products and merchant vouchers easily back home!

Go straight to MoneyBack website or App and convert your Citi Points to MoneyBack Points

or

Upon successful conversion, you may immediately use the MoneyBack Points to shop at over 600 MoneyBack partner retail outlets, including PARKnSHOP, Watsons and FORTRESS, at the redeeming rate of 50 MoneyBack Points = HK$1

 Simple steps to convert Citi Points to
MoneyBack Points!
Not a MoneyBack member3 yet?

Download MoneyBack App and sign up now:

  • What is the Citi Points Conversion to MoneyBack Points?
    It is a new service that allows you to convert your Citi Points to AlipayHK Coupons at AlipayHK mobile application (“AlipayHK App”). It is applicable to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited (“Eligible Cards”).
  • How do I access to the MoneyBack Online Platform?
    Through MoneyBack's official website www.moneyback.com.hk , or MoneyBack's mobile application.
    Scan and download:
  • How does the Citi Points Conversion to MoneyBack Points work?
    The Cardholder is required to log in to his or her MoneyBack account at the MoneyBack Online Platform. If you don't have a MoneyBack account yet, please register by using your registered mobile numbers with Citibank.
    After logging in to your MoneyBack account, press "" and choose to use the Citi Points Conversion to MoneyBack Points service. The conversation process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with MoneyBack (which must be the same as the registered mobile number with Citibank) to receive a One-Time Password;
    • A One-Time Password (OTP) will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to MoneyBack Points.
    The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    The amount of MoneyBack Points converted will be credited to your MoneyBack account immediately.
  • My mobile number registered with MoneyBack is different from my mobile number registered with Citi. What should I do?
    You are advised to contact MoneyBack customer service during office hours to update the mobile number registered with MoneyBack to the mobile number registered with Citi. Once the update is completed, you may proceed to the points conversion.

    MoneyBack Contact Number:
    Hong Kong (+852) 2187 2277
    Macau (+853) 2851 9274

    Office Hours:
    Mon-Sun 9:00am-9:00pm.

    Should you prefer to update the mobile number registered with Citi to the mobile number registered with MoneyBack, please visit Citi's Forms Center at www.citibank.com.hk/form , where you can download, fill in and submit the "Change of Contact Details Form".
  • Are there any restrictions on the Citi Points Conversion to MoneyBack Points?
    Yes. Each Cardholder can only perform the service once per day. The minimum and maximum MoneyBack Points that can be converted under each service are 5,000 and 50,000 respectively (subject to the Cardholder's available Citi Points in the Eligible Card account).
  • What is the redemption ratio for Citi Points Conversion to MoneyBack Points?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required are based on the redemption rate displayed at the MoneyBack Online Platform at the time of redemption.
  • Are there charges for using Citi Points Conversion to MoneyBack Points?
    No, there is no charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of MoneyBack Points converted will be credited to your MoneyBack account immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to MoneyBack Points for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to MoneyBack Points at the relevant pages on the MoneyBack Online Platform.

Remarks:
1 Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
2 Your mobile number registered with MoneyBack has to be the same mobile number registered with Citi in order to proceed.
3 You have to register your MoneyBack account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to MoneyBack Points Service.

The Point by SHKP
Limited time offer

Enjoy Spectacular Summer Rewards All Over Town
Enjoy exclusive offers in 19 SHKP malls, and a double-up with Citi Mastercard®!


Details

Want to redeem fabulous rewards with your Citi Points? Citi Points Conversion is now available on The Point by SHKP (“The Point”)! You can convert Citi Points to The Point bonus points through the SHKP Malls App, and redeem fabulous rewards in return!

The Point member can earn bonus points on your purchase at participated SHKP malls(1) to redeem special offer and privileges!

Login SHKP Malls App to convert your Citi Points to The Point bonus points

Upon successful conversion, you can redeem a wide range of rewards in the App

Login “SHKP Malls” App and start Points Conversion with your Citi Credit Card now!
Not yet a The Point by SHKP member?
Register now!
 Fabulous rewards presented by The Point by SHKP

Shopping
vouchers

Exclusive hotel
privileges

Free parking

Dining rewards

Merchandise

Events and
workshop
 Simple steps to convert Citi Points to
The Point by SHKP bonus points!
  • What is the Citi Points Conversion to The Point by SHKP bonus points ?
    It is a service that allows you to convert your Citi Points to The Point by SHKP (“The Point”) bonus points via SHKP Malls App ("Online Platform"). It is applicable to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Eligible Cards").
  • How do I access to The Point‘s Online Platform?
    • Login SHKP Malls App for Points Conversion
    • Not yet a The Point by SHKP member? Click here to register now.
  • How does the Citi Points Conversion to The Point bonus points work?
    The Cardholder is required to log in to his or her The Point membership at The Point Online Platform. If you don't have a The Point membership yet, please register with your registered mobile numbers with Citibank.

    After logging in to your The Point membership, select "Points Conversion" and choose to use the Citi Points Conversion to The Point Bonus Points Service. The conversation process is as follows:
    • You must verify your identity by providing the last 4 digits of your Eligible Card and your mobile number registered with The Point (which must be the same as the registered mobile number with Citibank) to receive a One-Time Password;
    • A One-Time Password (OTP) will be sent to your mobile number;
    • You input the OTP for authentication;
    • Upon the identity verification being confirmed, you can select the Citi Points amount to convert to The Point bonus points.
    The amount of Citi Points redeemed will be deducted from your Eligible Card account.
    The amount of The Point bonus points converted will be credited to your The Point membership immediately.
  • Are there any restrictions on the Citi Points Conversion to The Point bonus points?
    Each Cardholder can only perform the service once per day. The minimum and maximum The Point bonus points that can be converted under each service are 25,000 and 250,000 respectively (subject to the Cardholder's available Citi Points in the Eligible Card account), and the redemption must be in 1,000 points or its intervals.
  • What is the redemption ratio for Citi Points Conversion to The Point bonus points?
    The redemption rate may vary by credit card types and may change from time to time. The exact Citi Points required are based on the redemption rate displayed at the The Point Online Platform at the time of redemption.
  • Are there charges for using Citi Points Conversion to The Point bonus points?
    No, the conversion to The Point bonus points is free of charge.
  • When and how will the redemption show in my account?
    The amount of Citi Points redeemed will be deducted from your Eligible Card account. The amount of The Point bonus points converted will be credited to your The Point membership immediately.
  • Can the Citi Customer Service make the Citi Points Conversion to The Point bonus points for me?
    No, please follow the instructions to verify your identity and select the amount of Citi Points you with to convert to The Point bonus points via The Point Online Platform.
Remarks:
1 Participating malls includes: apm, East Point City, Harbour North, Metroplaza, Metropolis Plaza, Mikiki, MOKO, New Town Plaza, Landmark North, Park Central, Tai Po Mega Mall, Tsuen Wan Plaza, V City, V Walk, World Trade Centre, YOHO MALL, Yuen Long Plaza. Please login “SHKP Malls” App to check the latest information of participating malls.
2 Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Excludes Citi Rewards UnionPay Card, Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card and all Citi Supplementary Cards and Citibank® ATM Card.
3 Your mobile number registered with The Point has to be the same mobile number registered with Citi in order to proceed.
4 You have to register your The Point account with the same mobile number as you registered with Citi in order to enjoy the Citi Points Conversion to The Point Bonus Points Service.
5 The Point bonus points have two expiry dates each year, 31 March and 30 September: (a) Bonus points converted from 1 October previous year to 31 March this year will be expired on 31 March of the next year, bonus points will be forfeited automatically starting from 1 April; (b) Bonus points converted from 1 April to 30 September this year will be expired on 30 September of the next year, bonus points will be forfeited automatically starting from 1 October.

“Citi Points Conversion to AlipayHK Coupons” via AlipayHK App Terms and Conditions:

  1. Citi Points Conversion to AlipayHK Coupons Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders of Eligible Cards for converting Citi Point to AlipayHK Coupons via AlipayHK mobile application (“AlipayHK App”) (“Redemption”).
  3. To enjoy this Service, Cardholders must have at least one Eligible Card bound to its AlipayHK App for payment purposes. Cardholders will also be required to authenticate their identity by providing their mobile number registered with Citibank, as per Citibank's last updated record, in the relevant page of the AlipayHK App to receive a One-Time Password. The identity authentication will be confirmed upon the One-Time Password being correctly entered. Cardholders can then select the Citi Points amount to be converted to AlipayHK Coupons to complete the Redemption under the Service.
  4. Identity verification will not be required for subsequent redemptions made by the same Eligible Card under the same AlipayHK account.
  5. Upon successful Redemption, the relevant AlipayHK Coupon redeemed will be stored in the Cardholder's AlipayHK App account automatically and will be deducted automatically in applicable circumstances. The AlipayHK App must be updated to the latest version. The AlipayHK Coupon will be subject to its own terms and conditions. Cardholder may go to the “Home” page and select “Reward” to read details of the AlipayHK Coupon.
  6. Citibank and AlipayHK shall not be responsible for any failure to submit and/or process any Redemption arising from Cardholders' exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection and technical device malfunction.
  7. The minimum aggregate value of AlipayHK Coupons that can be converted under each Redemption is HK$100 (comprising of HK$20 and/or HK$50 AlipayHK Coupons). The maximum aggregate value of AlipayHK Coupons that can be converted by the same AlipayHK account per day is HK$1,000 (comprising of HK$20 and/or HK$50 AlipayHK Coupons). The Redemption is subject to the Cardholder's available Citi Points in the Eligible Card account.
  8. The amount of Citi Points redeemed through Redemption will be deducted from the Cardholder's Eligible Card account by Citibank.
  9. The Redemption rate may vary by credit card types and may change from time to time. The exact Citi Points required for Redemption are based on the Redemption rate displayed at the AlipayHK App at the time of redemption.
  10. Cardholders must promptly update Citibank of any change to their registered mobile number. Cardholders should ensure that during Redemption, the mobile number registered with Citibank is provided in the relevant page of the AlipayHK App in order to enjoy the Service. Citibank and AlipayHK shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  11. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  12. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.
  13. If there is any breach of these terms and conditions or illegal, fraudulent or abusive behavior found when using the Service or during Redemption, Citibank and/or AlipayHK will forfeit such Cardholders' Redemption and the entitlement of the AlipayHK Coupon forthwith and without notice. Citibank and/or AlipayHK reserve the right to cancel such transaction (including Redemption) and to take legal action against the relevant Cardholder.
  14. In the event this Service is stopped by government agency's orders or must be suspended due to server network attack or system failure or any circumstances beyond the Parties' control, such event shall be regarded as force majeure, and the Parties shall not be liable for any damage, loss or dispute incurred therein.
  15. These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.

“Citi Points Conversion to MoneyBack Points Service” Terms and Conditions:

  1. Citi Points Conversion to MoneyBack Points Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders' Citi Points Conversion to MoneyBack Points (“Redemption”) via MoneyBack's official website or mobile application (“Online Platform”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with MoneyBack (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to MoneyBack Points and complete the Redemption under the Service.
  4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders' exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of MoneyBack's Online Platform or system.
  5. Each Cardholder can only perform Redemption once per day. The minimum and maximum MoneyBack Points that can be converted under each Redemption are 5,000 and 50,000 respectively (subject to the Cardholder's available Citi Points in the Eligible Card account).
  6. The amount of Citi Points redeemed will be deducted from the Cardholder's Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the MoneyBack Online Platform at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with MoneyBack in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. Unless otherwise specified, Terms and Conditions of the Citi ThankYou℠ Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.

“Citi Points Conversion to The Point by SHKP Bonus Points” Terms and Conditions

  1. Citi Points Conversion to The Point Bonus Points Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to The Point bonus points (“Redemption”) via SHKP Malls App (“Online Platform”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with The Point (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to The Point bonus points and complete the Redemption under the Service.
  4. Citibank, The Point and/or Sun Hung Kai Real Estate Agency Limited (“SHK Real”) are not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of Online Platform or system.
  5. Each Cardholder can only perform Redemption once per day. The minimum and maximum The Point bonus points that can be converted under each Redemption are 25,000 and 250,000 respectively (subject to the Cardholder’s available Citi Points in the Eligible Card account), the Redemption must be in 1,000 points or its intervals.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi Points required for Redemption are based on the redemption rate displayed at the Online Platform at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with The Point in order to enjoy the Service. Citibank, The Point and/or SHK Real shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.
  11. Unless otherwise specified, The Point by SHKP Terms and Conditions apply. For details, please visit https://www.thepoint.com.hk/en/terms-and-conditions.html.

“Citi Points Conversion to Taxi Dollars” Terms and Conditions

  1. Citi Points Conversion to Taxi Dollars Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to Cardholders’ Citi Points Conversion to Taxi Dollars (“Redemption”) via HKTaxi mobile application (“HKTaxi App”).
  3. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile numbers registered with HKTaxi (which must be the same as the registered mobile numbers with Citibank) to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Cardholders can select the Citi Points amount to convert to Taxi Dollars and complete the Redemption under the Service.
  4. Citibank is not responsible for any failure to submit and/or process any Redemption arising from Cardholders’ exit, voluntarily or involuntarily, during any of the steps illustrated under Clause 3, including but not limited to network disconnection, technical device malfunction or any delay, interruption or disruption of HKTaxi’s Online Platform or system.
  5. The minimum value of Taxi Dollars that can be converted under each Redemption is HK$50. The maximum aggregate value of Taxi Dollars that can be converted by the same HKTaxi account per day is HK$1,000. The Redemption is subject to the Cardholder’s available Citi Points in the Eligible Card account.
  6. The amount of Citi Points redeemed will be deducted from the Cardholder’s Eligible Card account.
  7. The redemption rate may vary by credit card types and may change from time to time. The exact Citi points required for Redemption are based on the redemption rate displayed at the HKTaxi Online Platform at the time of redemption.
  8. Cardholders must promptly update Citibank of any change to their mobile number. Such updated mobile number must be the same as the registered mobile number with HKTaxi in order to enjoy the Service. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Once the Redemption is confirmed, it is irreversible and it cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.

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