PAY WITH POINTS FIRST ARRIVAL AT HKTVmall

Citi Pay with Points
First arrival at HKTVmall
Spending + Redemption
= Up to $200 Reward

Citi Pay with Points First arrival at HKTVmall Spending + Redemption = Up to $200 Reward

Fabulous privileges exclusively for Citi credit cardholders! From now till May 31, 2018, shop at HKTVmall and be the first to enjoy fabulous rewards plus a faster and simpler Points redemption experience!

Spending Reward + Redemption Reward
= Up to $200 Reward

Spending Reward: Up to HK$100 HKTVmall e-Coupon
Spend and settle payment at HKTVmall with your Citi Credit Card#, and input a designated promo code when conducting your transaction to earn an e-Coupon for your next purchase:
  Single Net Spending Promo Code1 HKTVmall e-Coupon2
New Members
(Successfully registered as HKTVmall members during the period of March 28 to May 31, 2018)
HK$400 Z100NEW HK$100
Existing Members
(Successfully registered as HKTVmall members on or before March 27, 2018)
Z50CITI HK$50

1 New Member Promo Code ”Z100NEW” is only applicable to the FIRST purchase transaction made by the New Member. New Members are not eligible for the Existing Member Promo Code “Z50CITI”. Applying the promo code will not enable an instant discount for your purchase order. You will receive an e-Coupon for your next purchase.

2 HKTVmall e-Coupon will be sent to the message notification of your HKTVmall account within 10 calendar days after receiving an order confirmation from HKTVmall and can be used for the next purchase. The e-Coupon is valid till July 31, 2018. Limited quota.

Settle payment with your Citi Credit Card^
to enjoy Pay with Points redemption:
Earn HK$100 HKTVmall e-Gift Voucher

Receive HK$100 HKTVmall e-Gift Voucher3 upon successful first-time Pay with Points^^ redemption and transaction of HK$10 or above!
3 HKTVmall e-Gift Voucher will be credited to your HKTVmall account within 15 minutes of successful redemption and can be used for the next purchase. Offer is not applicable to guest checkout transactions. The e-Gift Voucher is valid till December 31, 2018. Limited quota.

Pay with your points in 3 simple steps!

Spend to earn Points then use them to offset your spending!
Visit HKTVmall for a truly rewarding shopping experience now!


Pay with Points Easily offset spending with your Points
Pay with Points
Easily offset spending with your Points
Pay with Points Easily offset spending with your Points
Pay with Points
Easily offset spending with your Points

Remarks:

# Applicable to Citi Credit Cards issued by Citibank (Hong Kong) Limited (except Citi Cash Back American Express® Card and Citi Rewards UnionPay Card). The Offers are not applicable to PayPal or transactions made at HKTVmall O2O shops.
^ Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Exclusive of Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card, Citi Cash Back American Express® Card, Citi Rewards UnionPay Card, and all Citi Supplementary Cards and Citibank® ATM Card.
^^ For details of Pay with Points redemption, please visit citibank.hk/pwp.


Apply for Citi Rewards VISA to earn up to 8X Points and receive HK$800 HKTVmall Electronic Gift Voucher
Apply for Citi Rewards VISA to earn up to 8X Points and receive HK$800 HKTVmall Electronic Gift Voucher
Apply for Citi Rewards VISA to earn up to 8X Points and receive HK$800 HKTVmall Electronic Gift Voucher
Apply for Citi Rewards VISA to earn up to 8X Points and receive HK$800 HKTVmall Electronic Gift Voucher

Terms & Conditions:Terms & Conditions:

“Citi Pay with Points” Terms and Conditions

  • Citi Pay with Points Redemption Service (“Service”) applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card, Citi Prestige Card, Citi PremierMiles Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  • Unless otherwise specified, the “Citi Pay with Points” Pilot Scheme is valid from now to May 31, 2018, or until the 9,000th Cardholder has completed the steps illustrated in Clause 5 via the HKTVmall Mobile Application or the HKTVmall website www.hktvmall.com (whichever is earlier) ("Pilot Scheme").
  • This Service is applicable to the Single Net Transaction (as defined in Clause 4) Cardholders made at the HKTVmall Mobile Application or the HKTVmall website www.hktvmall.com (“HKTVmall Platform(s)”) with an Eligible Card (“Eligible Transaction”).
  • A "Single Net Transaction" applies to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.
  • To participate in this Service during the Pilot Scheme, Eligible Cardholders must verify their identity by providing their mobile phone number that has been registered with Citibank, as per Citibank’s last updated record, to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password being correctly entered. Eligible Cardholders can select the amount to redeem with Citi Points (“Points”) and complete the redemption under the Service.
  • Identity verification will not be required for subsequent redemptions made by the same Eligible Card under the same HKTVmall account.
  • The Service is valid immediately after performing the Eligible Transaction. In the event Cardholders exit from HKTVmall Platforms voluntarily or involuntarily including but not limited to network disconnection, technical device malfunction or unexpected outage on HKTVmall Platforms, during any of the steps illustrated under Clause 5-6, Cardholders will not be eligible to enjoy the Service and will be required to make another Eligible Transaction at HKTVmall Platforms to enjoy the Service.
  • The amount of Points redeemed for statement credits to offset an Eligible Transaction will be deducted from the Eligible Card account. Cardholders may redeem up to the Eligible Transaction amount in full with Points or available Points at the Eligible Card account (whichever is lower). Cardholders must redeem a minimum amount, which is subject to the minimum required Points shown in the Citi Pay with Points page under HKTVmall Platforms for each redemption. Statement credits will be posted to the Eligible Cardholders’ Card Account within 7 calendar days of redemption.
  • The redemption rate varies by credit card types and may change from time to time. The exact redemption amount and points required are based on the display at the Citi Pay with Points page under HKTVmall Platforms at the time of redemption.
  • Eligible Cardholders must promptly update Citibank of any change to their mobile phone number. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  • Unless otherwise specified, the Service cannot be cancelled, returned, exchanged or traded for cash or other promotion. Should Cardholders request to discontinue the Service or raise complaint(s) towards the Service during the Pilot Scheme, Cardholders can submit a request to Citi via pwppilot@citi.com (please specify “HKTVmall PWP” as the email subject).
  • If under any circumstances Eligible Cardholders return or cancel the Eligible Transaction, any associated statement credit will remain on the Eligible Cardholders’ Card Account and Points will not be returned.
  • Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.

“Complimentary HK$100 HKTVmall e-Gift Voucher”  Terms and Conditions

  • Unless otherwise specified, the promotion period is valid from now to May 31, 2018, based on redemption date ("Promotion Period").
  • Unless otherwise specified, the “Complimentary HK$100 HKTVmall e-Gift Voucher” applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card, Citi Prestige Card, Citi PremierMiles Card and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  • To enjoy HK$100 HKTVmall e-Gift Voucher (“e-Gift Voucher”), the Cardholder must be an HKTVmall member and is required to make a Single Net Transaction (defined in Clause 4) at or above HK$10 and successfully redeem Citi Pay with Points (defined under “Citi Pay with Points” Terms and Conditions) under Eligible Cards at HKTVmall Platforms (www.hktvmall.com) during the Promotion Period ("Offer").
  • The e-Gift Voucher will be credited to Cardholders’ HKTVmall account directly by HKTVmall within 15 minutes of successful redemption. For any fulfillment issues, please contact HKTVmall customer service.
  • Only the first 9,000 HKTVmall Members with a successful Pay with Points redemption made by an Eligible Card via HKTVmall Platforms are eligible for the Offer.
  • The Offer is not applicable to guest checkout transactions.
  • During the Promotion Period, each Cardholder can enjoy the Offer once only and each HKTVmall Member (provisioned with one or more Eligible Cards) can enjoy the Offer once only.
  • The e-Gift Voucher is valid till December 31, 2018. 
  • There is no minimum spend requirement in using the respective e-Gift Voucher. HKTVmall Terms and Conditions of the e-Gift Voucher apply.
  • Unless otherwise specified, the Offer cannot be used in conjunction with other special promotions, discounts, membership card or promotional coupons, nor be transferred or exchanged for cash or other offers.
  • If under any circumstances Cardholders return or cancel the Eligible Transaction, HKTVmall reserves the absolute right to charge the original value of the e-Gift Voucher rewarded directly from the Cardholders’ HKTVmall account without prior notice.
  • Cardholders must maintain valid credit card accounts with good credit record during the Promotion Period in order to be eligible for the Offer. In case there is any fraud / abuse, Citibank reserves the absolute right to charge the original value of the e-Gift Voucher rewarded directly from the credit card account without prior notice, forfeit the Cardholders’ eligibility to be entitled to the Offer, and/or suspend the credit card account for investigation without prior notice.
  • Availability of the Offer is subject to offer or service availability, account status checking and final acceptance by Citibank and HKTVmall’s absolute discretion. Photos, product specifications and prices are for reference only.
  • Citibank shall not be responsible for any matters in relation to the related products or services. HKTVmall is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
  • Citibank and HKTVmall reserve the right to amend the Terms & Conditions without prior notice.
  • All matters and disputes are subject to the final decision of Citibank and HKTVmall.
  • In the event of any discrepancy between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.

“Up to HK$100 HKTVmall e-Coupon” Terms and Conditions

  • Unless otherwise specified, the promotion period is valid from now to May 31, 2018, based on transaction date, both dates inclusive ("Promotion Period").
  • Unless otherwise specified, the “Up to HK$100 HKTVmall e-coupon” Promotion only applies to Cardholders ("Cardholders") of Citi Credit Cards issued by Citibank (Hong Kong) Limited ("Citibank"), except Citi Cash Back American Express® Card and Citi Rewards UnionPay Card ("Eligible Cards"). HKTVmall may reject an Eligible Card if its payment system cannot handle the Eligible Card type. Please contact HKTVmall for details.
  • Cardholders are required to settle payments with Eligible Cards during the Promotion Period to enjoy the following offers (“Offers”):

    Offer 1: Cardholders, who are newly registered member of HKTVmall (registered HKTVmall account on or after March 28, 2018 to May 31, 2018) (“New HKTVmall Members”), can enjoy a HK$100 HKTVmall e-Coupon (“e-Coupon”) upon making his/her FIRST Single Net Transaction (defined in Clause 4) of HK$400 at HKTVmall and enter the promo code “Z100NEW” (“Promo Code”) at checkout with Eligible Cards during the Promotion Period.
    Offer 2: Cardholders, who are existing HKTVmall member (registered HKTVmall account on or before March 27, 2018) (“Existing HKTVmall Members”), can enjoy a HK$50 HKTVmall e-Coupon (“e-Coupon”) upon making a Single Net Transaction (defined in Clause 4) of HK$400 at HKTVmall and enter the promo code “Z50CITI” (“Promo Code”) at checkout with Eligible Cards during the Promotion Period.

      Single Net Transaction Amount HKTVmall e-Coupon Promo Code
    Offer 1 for New HKTVmall Members HK$400 HK$100 Z100NEW
    Offer 2 for Existing HKTVmall Members HK$400 HK$50 Z50CITI
  • A "Single Net Transaction" applies to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Other transactions, including but not limited to shipping fees and purchase of cash vouchers, or unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.
  • The e-Coupon earned from the Offers will be sent to the message notification of the Cardholders’ HKTVmall account within 10 calendar days after receiving an order confirmation from HKTVmall. For any fulfillment issues, please contact HKTVmall customer service.
  • The e-Coupon earned from the Offers can be used for the next HKTVmall purchase and there is no minimum spend requirement in using the respective e-Coupon.
  • The e-Coupon is valid till July 31, 2018.
  • Only the first 20,000 HKTVmall members with a completed transaction and successful redemption of the Promo Code made by Eligible Cards via HKTVmall Platforms  are eligible for the Offers.
  • The Offers are not applicable to PayPal or transactions made at HKTVmall O2O shops.
  • The Offers are applicable at the HKTVmall Mobile Application and the HKTVmall website (www.hktvmall.com).
  • During Promotion Period, each Cardholder can enjoy the Offers once only and each HKTVmall Member (provisioned with one or more Eligible Cards) can enjoy the Promo Code once only.
  • To enjoy the Offers, Cardholders are required to input the designated Promo Code before the transaction is conducted.
  • Offer 1 and Offer 2 cannot be used in conjunction with each other.
  • Unless otherwise specified, the Offers cannot be used in conjunction with other special promotions, discounts, membership card or promotional coupons, nor be transferred or exchanged for cash or other offers.
  • The Offers cannot be used in conjunction with other coupons or HKTVmall e-coupons or for commercial use.
  • Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the products/ services/ auxiliary services supplied by the third party vendors of HKTVmall and shall waive any claim against Citibank in relation to such risks and liabilities when Cardholders make the relevant transactions.
  • If under any circumstances Cardholders return or cancel the Eligible Transaction, HKTVmall reserves the absolute right to charge the original value of the e-Gift Voucher rewarded directly from the Cardholders’ HKTVmall account without prior notice.
  • Cardholders must maintain valid credit card accounts with good credit record during the Promotion Period in order to be eligible for the Offers. In case there is any fraud / abuse, Citibank reserves the absolute right to charge the original value of the promotion rewarded directly from the credit card account without prior notice, forfeit the Cardholder's eligibility to be entitled to the Offers, and/or suspend the credit card account for investigation without prior notice.
  • Availability of the Offers is subject to offer or service availability, account status checking and final acceptance by Citibank and HKTVmall’s absolute discretion. Photos, product specifications and prices are for reference only.
  • Citibank shall not be responsible for any matters in relation to the related products or services. HKTVmall is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
  • Citibank and HKTVmall reserve the right to amend the Terms & Conditions without prior notice.
  • All matters and disputes are subject to the final decision of Citibank and HKTVmall.
  • Other Terms & Conditions apply to the transactions and relevant operations, please inquire with HKTVmall for details.
  • In the event of any discrepancy between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.