General Terms and Conditions:
- The promotion is only applicable to the HKTVmall Mobile Application and the HKTVmall website (www.hktvmall.com).
- Citibank (Hong Kong) Limited ("Citibank") will determine the eligibility of cardholders to participate in this promotion as well as the transactions based on Citibank’s records.
- In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offers were awarded, Citibank reserves the right to debit from the cardholder’s credit card account the equivalent amount of the offers without prior notice.
- Cardholders’ credit card accounts must be valid and with good credit record during the promotion period and the fulfillment period in order to be eligible to receive the offers, otherwise Citibank reserves the right to forfeit the offers without prior notice.
- Cardholders must keep and submit the relevant original credit card sales slips and original merchant sales receipts and/or other documents in respect of the Single Net Transactions for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
- Unless otherwise specified, this promotion cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers.
- Unless otherwise specified, the offers in this promotion can be used at the same time.
- Unless otherwise specified, all amounts will be counted in Hong Kong Dollars.
- The offers received from this promotion cannot be used to settle any previous outstanding balances, withdrawn as cash advance, nor be transferred or exchanged for cash or other offers.
- Availability of the offers is subject to offer or service availability, account status checking and final acceptance by Citibank and Hong Kong TV Shopping Network Company Limited (“HKTVmall”) at their absolute discretion. Photos, product specifications and prices are for reference only.
- Citibank shall not be responsible for any matters in relation to the related products or services. HKTVmall is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services. Please contact HKTVmall for details.
- Cardholders shall be deemed to have accepted any risks and liabilities in whatsoever nature associated with the products/ services/ auxiliary services supplied by the third party vendors of HKTVmall and shall waive any claim against Citibank in relation to such risks and liabilities when cardholders make the relevant transactions.
- Citibank and HKTVmall reserve the right to amend the terms & conditions without prior notice. All matters and disputes are subject to the final decision of Citibank and HKTVmall.
- In the event of any discrepancy between the English and Chinese versions of these terms & conditions, the English version shall prevail.
“Citi Pay with Points Reward: Earn up to HK$300 in HKTVmall e-Gift Vouchers” Terms and Conditions
- The “Citi Pay with Points Reward: Earn up to HK$300 in HKTVmall e-Gift Vouchers” Promotion ("Citi Pay with Points Reward") only applies to principal cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (“Designated Cards”), who are also HKTVmall members.
- The Citi Pay with Points Reward promotion period is from December 2, 2019 (starting from 09:00am) to January 31, 2020 (until 23:59pm), both dates inclusive (“Citi Pay with Points Reward Promotion Period”). All Single Net Transactions (based on transaction dates, as defined in Clause 20) and all Citi Pay with Points redemptions (based on redemption dates, as defined in citibank.hk/pwp) must be conducted during the Citi Pay with Points Reward Promotion Period.
- Cardholders are required to make a Single Net Transaction of HK$100 or above with Designated Cards and subsequently make a successful Citi Pay with Points redemption of HK$100 or above at HKTVmall during the Citi Pay with Points Reward Promotion Period to enjoy a HKTVmall e-Gift Voucher valued at HK$50 for each redemption.
- Only the first 10,000 cardholders with successful Citi Pay with Points redemptions made by a Designated Card at HKTVmall as aforementioned are eligible for the Citi Pay with Points Reward on a first-come-first-served basis, while the quota lasts.
- During the entire Citi Pay with Points Reward Promotion Period, each cardholder (regardless of whether one or more Designated Cards are provisioned at HKTVmall) can enjoy Citi Pay with Points Reward six times with a HKTVmall e-Gift Voucher valued at HK$50 each time, and is entitled to a maximum HKTVmall e-Gift Voucher amount of HK$300.
- A "Single Net Transaction" applies to the final amount of a single transaction after deduction of all applicable discounts, reductions, Mall Dollar cash rebate and value of HKTVmall e-Gift Vouchers. Other transactions, including but not limited to shipping fees and purchase of HKTVmall e-Gift Vouchers, Infant Milk Powder (Stage 1), PetroChina cash voucher, Disney package and logistics goods, or unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.
- HKTVmall e-Gift Vouchers are available in HK$50 denominations and are valid till June 30, 2020.
- The HKTVmall e-Gift Vouchers will be credited to the cardholder’s HKTVmall account within 24 hours upon each successful Pay with Points redemption. HKTVmall will determine the eligibility of cardholders to receive the HKTVmall e-Gift Vouchers based on its records at its sole and absolute discretion. Citibank shall not be responsible for any matters in relation to the HKTVmall e-Gift Vouchers fulfillment arrangement. For fulfillment issues or disputes, please contact HKTVmall’s customer service.
- The HKTVmall e-Gift Vouchers can be used for next HKTVmall purchases made by Eligible Cards and only one HK$50 HKTVmall e-Gift Voucher can be used per purchase order. The HKTVmall e-Gift Vouchers cannot be exchanged and no change will be given for any balance not spent on the e-Gift Voucher. The e-Gift Vouchers are non-refundable and shall be used in accordance with their terms and conditions, please contact HKTVmall for details.
- If under any circumstances cardholders return or cancel the eligible transaction, HKTVmall reserves the absolute right to charge the original value of the e-Gift Voucher rewarded directly from the cardholders’ HKTVmall account without prior notice.
- Citi Pay with Points via HKTVmall is subject to other terms and conditions, please refer to citibank.hk/pwp for details.
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