WELCOME OFFERS TERMS AND CONDITIONS

Terms and Conditions
  1. Unless specified, the promotion period is valid from June 15, 2020 to July 31, 2020, both days inclusive (“Promotion Period”).
  2. Customers (“Eligible Cardholders”) must submit the application form and successfully apply for a principal card of the selected credit card (“Eligible Card”) issued by Citibank (Hong Kong) Limited (“Citibank”) during the Promotion Period.
  3. The Welcome Offers are only applicable to customers who currently do not hold, have not cancelled or have not held any principal card of Citi Credit Card within the past 12 months from the month of application for the Eligible Card ("New Customer"). (Except for applicants of Citi Prestige Card and selected applicants of Citi Octopus Platinum Card).
  4. Each Eligible Cardholder is entitled to one welcome offer only. Those applicants who have applied for 2 cards, of which one of the cards is a Citi Prestige Card, are entitled to two welcome offers (Not applicable to online applications.).
  5. Citi Prestige Card Welcome Offer will be made to the customer after the first year annual fee has been billed. The annual fee can neither be waived nor reversed under any circumstances.
  1. Eligible Cardholders are entitled to the following welcome offers upon fulfilling the relevant reward conditions/ spending conditions

    Card Types Applied Welcome Offers Reward Conditions/Spending Conditions    
    Citi Prestige Card+ 20,000 Miles (240,000 Points) Pay the first year annual fee of HK$3,800 APPLY NOW APPLY NOW
    Citi PremierMiles Card a) 9,000 Miles (108,000 Points) or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance APPLY NOW APPLY NOW
    b) Afternoon tea set for two persons at Mandarin Oriental, Hong Kong* or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    c) HK$800 Wellcome Cash Coupon or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    d) HK$700 Sogo Gift Certificate Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    Citi Cash Back Card a) Afternoon tea set for two persons at Mandarin Oriental, Hong Kong* or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance APPLY NOW APPLY NOW
    b) HK$800 Wellcome Cash Coupon or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    c) HK$700 Sogo Gift Certificate Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    Citi Rewards MasterCard a) Afternoon tea set for two persons at Mandarin Oriental, Hong Kong* or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance APPLY NOW APPLY NOW
    b) HK$800 Wellcome Cash Coupon or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    c) HK$700 Sogo Gift Certificate Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    d^) 30,000 Points Accumulate spending of HK$2,500 or above within the first 2 months from the date of card issuance
    Citi Rewards
    UnionPay Card
    a) Afternoon tea set for two persons at Mandarin Oriental, Hong Kong* or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance APPLY NOW APPLY NOW
    b) HK$800 Wellcome Cash Coupon or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    c) HK$700 Sogo Gift Certificate Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
    Citi Octopus Platinum Card a) Up to HK$500 Rebate
    (Spending offer: HK$200 cash rebate; plus Card & AAVS Activation offer: HK$300 Octopus Top-up Value)
    Spending offer: Accumulate spending of HK$2,500 or above within the first 2 months from the date of card issuance
    Card & AAVS Activation offer: Activate the card function & Automatic Add-Value Service of the Designated Credit Card and complete 1 Automatic Add-Value Service transaction within 30 days from the date of card issuance
    APPLY NOW APPLY NOW
    b) HK$100 Cash Rebate (for selected customers only)® Activate new card, Automatic Add-Value Service and register for 10% Bus, Tram, Ferry, MTR & Green Minibus Fare & 5% Tunnel Toll Rebate Promotion successfully on or before July 31, 2020
    Citi HKTVmall Card Up to 300,000 Points (up to 15% Cash Rebate#) APPLY NOW APPLY NOW
    a) Activation Rewards:
    50,000 Points (Up to HK$200 Cash Rebate#)
    a) Activation Rewards: Activate physical credit card within first 3 months from the date of instant credit approval or card issuance, whichever comes first
    b) Documents Submission Rewards:
    50,000 Points (Up to HK$200 Cash Rebate#)
    b) Documents Submission Rewards:
    Submit income proof documents within the first 3 months from the date of instant credit approval or card issuance, whichever comes first
    c) Spending Rewards:
    200,000 Points (Up to HK$800 Cash Rebate#)
    c) Spending Rewards: Physical credit card successfully approved and accumulate spending of HK$8,000 or above within the first 3 months from the date of instant credit approval or card issuance, whichever comes first

    The above welcome offers are only applicable to New Customers.

    +
    Customer will be offered 240,000 Points upon paying the first year annual fee of HK$3,800. According to the current conversion rate, customer may redeem 20,000 Miles for 240,000 Points.
    *
    With the gift voucher, customers can enjoy a free Afternoon Tea set for two persons at Mandarin Oriental Hong Kong Clipper Lounge / Café Causette from March 1, 2020 to August 31, 2021. This offer is not applicable on the following designated days: April 12, 2020; May 10, 2020; June 21, 2020; July 1, 2020; October 1, 2020; November 26,2020; December 23-26, 31, 2020; January 1, 2021; February 12-14, 2021; April 4, 2021; May 9, 2021; June 20, 2021; July 1, 2021. Prior reservation is required in order to enjoy the offer.
    ^
    Only applicable to New Customers who are full time students of degree / diploma program of a Hong Kong Tertiary Institution and applied via Student Card Application Form/ website.
    For Citi Rewards UnionPay Card, the spending condition amount is the same for HKD and CNY currencies, i.e. the conversion rate of HKD and CNY is 1:1 in the calculation for the spending conditions.
    Applicable to all New Customers including full time student of degree / diploma program of a Hong Kong Tertiary Institution.
    Subject to relevant terms and conditions. Please visit Citibank.hk/octactivation for details.
    ®
    This offer is applicable to selected customers only and valid until July 31, 2020.
    #
    Customer if accumulates spending of HK$8,000 will be offered up to 300,000 Points. According to the current conversion rate of "Pay with Points – Merchants' Online Platforms Service" at HKTVmall, customer may redeem 300,000 Points for HK$1,200 Cash Rebate (up to 15% Cash Rebate).
  2. All posted transactions and monthly installments of billed interest free installment plan conducted by principal and supplementary card(s), if applicable, are included in the Spending Conditions calculation. Ineligible transactions, including but not limited to, transactions through Faster Payment System (FPS) services, traveler's checks, cash advances, withdrawal amount/loan amount under the Balance Transfer Program, Cash Conversion Program, “FlexiBill” Installment Program and “PayLite” Installment Program and Quick Cash Installment Program, payment to the Inland Revenue Department, online bill payment or utilities bill / insurance transactions made with Eligible Card via internet banking or online payment system, all payments made using “Citi PayAll Service”, mutual funds payment, fees & charges, casino transactions, unposted/cancelled/refunded transactions, other unauthorized transactions and fraud and abuse transactions.
8.  
  • (a) Points: Citi Prestige Cardholders, points will be credited to the eligible Principal Cardholder’s account two (2) months after the first year annual fee has been fully paid. Citi PremierMiles Cardholders, points will be credited into the relevant Eligible Card accounts within 4 months upon the month of meeting the relevant spending condition. Citi Rewards MasterCard Cardholders, points will be credited into the relevant Eligible Card accounts within 4 months upon the month of meeting the relevant spending conditions. Citi HKTVmall Card Cardholders, points will be credited into the relevant Eligible Card accounts within 4 months upon the month of meeting the relevant reward conditions/spending conditions. (Citi Prestige Cardholders and Citi PremierMiles Cardholders can choose to convert their Points to miles with and of the following Mileage Programs: Asia Miles, British Airways Executive Club, Etihad Guest, EVA Air Infinity MileageLands, Flying Blue, Garuda Indonesia Frequent Flyer, Malaysia Airlines Enrich, Qantas Frequent Flyer, Qatar Airways Privilege Club, Singapore Airlines KrisFlyer, Thai Airways Royal Orchid Plus or Virgin Atlantic Flying Club, The exchange is subject to the conversion rate of the chosen Mileage Program. Citi Prestige Cardholders, Citi PremierMiles and Citi HKTVmall Card Cardholders can also choose to convert Points to equivalent in Rebate which is subject to the Citi ThankYou Rewards Terms and Conditions and the Citi "Pay with Points – Merchants' Online Platforms Service" Terms and Conditions.)
  • (b) Afternoon tea set for two persons at Mandarin Oriental, Hong Kong: Will be sent to Eligible Cardholders’ correspondence address by registered post within 4 months upon meeting the relevant spending conditions. For Voucher Terms and Conditions will be on to the back of the gift voucher.
  • (c) Wellcome Cash Coupon: Will be mailed to Eligible Cardholders’ correspondence address within 4 months upon meeting the relevant spending conditions. Cash Coupon Terms and Conditions will be on the back of the Cash Coupon.
  • (d) Sogo Gift Certificate: Will be mailed to Eligible Cardholders’ correspondence address within 4 months upon meeting the relevant spending conditions. Gift Certificate Terms and Conditions will be on the back of the Gift Certificate.
  • (e) Cash Rebate: will be credited to Eligible Cardholders’ card account within 4 months upon the month of meeting the reward conditions/spending conditions.
  • (f) HK$300 Octopus Top-up Value: Please visit Citibank.hk/octactivation for details.
  1. If Eligible Cardholders select more than one welcome offer on the application form, Citibank reserves the right to provide only one of the welcome offers at its sole discretion.
  2. If Eligible Cardholders are entitled to receive any other promotional offers under other promotions, Citibank reserves the right to provide only one of the promotional offers at its sole discretion.
  3. Welcome offers cannot be changed once indicated on the application form, nor transferred to another person, cancelled, reversed nor exchanged for cash.
  4. Eligible Cardholders’ Eligible Card accounts must be valid and in good standing during the entire Promotion Period and fulfillment period in order to enjoy the welcome offers.
  5. In case of any fraud/abuse/reversal or cancellation of transactions included in the calculation of the spending conditions, Citibank reserves the right to debit from the Eligible Cardholders’ credit card accounts the equivalent amount of the welcome offers awarded under this promotion without prior notice.
  6. All welcome offers are available on a first-come-first-served basis while stocks last. Citibank reserves the right to grant an alternative offer in case of shortage.
  1. A higher credit limit may be given if

    a.

     Eligible Cardholders submit valid income/asset proof within the first 3 months from the date of card issuance/ instant credit approval or

    b.

     Eligible Cardholders also open a Citibank Payroll Account and have payroll deposit in their Citibank Payroll Account through autopay/standing instruction/check deposit within the first 3 months from the date of card issuance.

  2. The products and services mentioned in this Welcome offers terms and conditions are not offered to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, and The Isle of Man. This Welcome offers terms and conditions is not intended as a recommendation or an offer or solicitation for the purchase or sale of any of the products and services to such individuals.
  3. Citibank is not a supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matters relating to the products or services provided. The respective merchants are solely responsible for all obligations and liabilities in relation to such products or services. Upon redemption, all the products/services/auxiliary services cannot be replaced, returned or refunded.
  4. Citibank and the respective merchants reserve the right to amend these and other relevant Terms and Conditions at any time without prior notice.
  5. All matters and disputes will be subject to the final decision of Citibank and the respective merchants.
  6. In case of discrepancy between the English and Chinese versions, the English version shall prevail.
  1. Please enclose the following copies of documents to avoid processing delay. HKID of Principal Card Applicant AND Residential proof of address within the past 3 months showing the name of Principal Card Applicant, e.g. electricity bill or bank statement AND any one of the following income/asset proof documents showing the name of the Principal Card Applicant: Most recent 1 month's payroll slip OR Full set of bank statements/passbook showing the name of Principal Card Applicant account number and last 3 months' salaries OR Other asset proof, e.g. fixed deposit advice. For a Principal Card Applicant who is not a Permanent Hong Kong Resident, please also provide:
    Valid passport showing the name, passport number and nationality of the Principal Card Applicant AND an employment contract showing employment period. For Principal Card applicants with a Former Name, please provide relevant documentary proof, such as certificate of registered particulars or tax return. The Bank may request that the Principal Card Applicant provides additional identification documents including but not limited to passport or Mainland Travel Permit for Hong Kong and Macau Residents (Home Return Permit) when deemed necessary.
    For Student Credit Card applicants, please enclose front and back copies of Student Identity Card. Please note that the application form and any document submitted will not be returned. Additional documents may be required to facilitate credit processing.
  2. The principal card applicants are required to submit below document(s) within stipulated timeframe to enjoy the corresponding welcome offer(s). Please enclose the following copies of documents to avoid processing delay.
    Welcome Offers Required Documents
    a) Activation Rewards:
    50,000 Points (Up to HK$200 Cash Rebate#)
    HKID of Principal Card Applicant

    For a Principal Card Applicant who is not a Permanent Hong Kong Resident, please also provide: Valid passport showing the name, passport number and nationality of the Principal Card Applicant AND an employment contract showing employment period. For Principal Card applicants with a Former Name, please provide relevant documentary proof, such as certificate of registered particulars or tax return.
    b) Documents Submission Rewards:
    50,000 Points (Up to HK$200 Cash Rebate#)
    One of the following income proof documents showing the name of the Principal Card Applicant:
    - Most recent 1 month's payroll slip OR
    - Full set of bank statements/passbook showing the name of Principal Card Applicant account number and last 3 months' salaries.

    The Bank may request that the Principal Card Applicant provides additional identification documents when deemed necessary.
    Please note that the application form and any document submitted will not be returned. Additional documents may be required to facilitate credit processing.