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WELCOME OFFERS TERMS AND CONDITIONS

Terms and Conditions
Eligibility for Welcome Offer
  1. Unless specified, the promotion period is valid from Jun 1, 2022 to Jun 30, 2022 both days inclusive (“Promotion Period”).
  2. Customers (“Eligible Cardholders”) must submit the application form and successfully apply for a principal card of the selected credit card (“Eligible Card”) issued by Citibank (Hong Kong) Limited (“Citibank”) during the Promotion Period.
  3. Unless otherwise specified, the Welcome Offers are not applicable to customers who currently hold, have cancelled or have held any principal card of Citi Credit Card within the past 12 months from the month of application for the Eligible Card ("New Customer"). (Except for applicants of Citi Prestige Card)
  4. Each Eligible Cardholder is entitled to one welcome offer only. Those applicants who have applied for 2 cards, of which one of the cards is a Citi Prestige Card, are entitled to two welcome offers (Not applicable to online applications.). All Welcome Offers are entitled for the first card that fulfills the spending condition in case of Customers (“Eligible Cardholders”) applies multiple cards.
  5. Citi Prestige Card Welcome Offer will be made to the customer after the first year annual fee has been billed. The annual fee can neither be waived nor reversed under any circumstances.
  6. Unless specified, New Customers who are full time students of degree / diploma program of a Hong Kong Tertiary Institution will only be entitled to designated welcome offer for student.
Welcome Offer and Reward Conditions/Spending Conditions

  1. Eligible Cardholders are entitled to the following welcome offers upon fulfilling the relevant reward conditions/ spending conditions, and “Earn up to HK$1,000 cash rebate” offeri:

    Card Types Applied Welcome Offers Reward Conditions/Spending Conditions    
    Citi Prestige Cardii 20,000 Miles (240,000 Points) Pay the first year annual fee of HK$3,800 APPLY NOW APPLY NOW
    Citi PremierMiles Cardiii 9,000 Miles (108,000 Points) Accumulate spending of HK$8,000 or above within the first 3 months from the date of card issuance APPLY NOW APPLY NOW
    Citi Cash Back Card HK$700 Cash Rebate Accumulate spending of HK$8,000 or above within the first 3 months from the date of card issuance APPLY NOW APPLY NOW
    Citi Rewards Mastercard® a) HK$800 Wellcome Supermarket and Lifestyle Supermarkets Shopping Voucher v or Accumulate spending of HK$8,000 or above within the first 3 months from the date of card issuance APPLY NOW APPLY NOW
    b^) 75,000 Pointsvi Accumulate spending of HK$1,000 or above within the first 3 months from the date of card issuance which include at least 1 mobile payment via Apple Pay, Google Pay or Samsung Pay
    Citi Rewards
    UnionPay Cardix         		a) HK$800 Wellcome Supermarket and Lifestyle Supermarkets Shopping Voucherv Accumulate spending of HK$8,000 or above within the first 3 months from the date of card issuance APPLY NOW APPLY NOW
    And (b) HK$200 cash rebateiv Accumulate HK$200 or above online and/or UnionPay QR code retail transactions within 2 months from the date of the Eligible Card issuance.
    Citi Octopus Platinum Card a) HK$700 Cash Rebate or Accumulate spending of HK$8,000 or above within the first 3 months from the date of card issuance which include at least 1 HK$500 auto-reload transaction APPLY NOW APPLY NOW
    b^) HK$300 cash rebate Accumulate spending of HK$1,000 or above within the first 3 months from the date of card issuance which include at least 1 HK$500 auto-reload transaction
    Citi HKTVmall Card Up to 10% cash rebate (Maximum HK$100 per phase)vii Physical credit card approved successfully. Only eligible for “Citi HKTVmall Card Payment Channel Transaction” within the designated first 12 phasesvii. No minimum spending required. APPLY NOW APPLY NOW
    Citi Plus Credit Card 12% cash rebate (Maximum HK$100 per phase)vii Only for eligible transactions within the designated first 12 phasesvii. No minimum spending required. APPLY NOWAPPLY NOW
    Citi The Club Credit Card 5,000 Clubpoints (equivalent to HK$1,000 in value)viii Accumulate spending of HK$8,000 or above within the first 3 months from the date of card issuance APPLY NOWAPPLY NOW

    Unless otherwise specified, the above welcome offers are only applicable to New Customers.

    iTerms & Conditions for “Earn up to HK$1,000 cash rebate”:

    1. The promotion period is valid from March 1, 2022 to June 30, 2022, both dates inclusive (“Promotion Period”).
    2. Customers (“Eligible Cardholders”) must successfully apply for a principal card of the selected credit card issued by Citibank (Hong Kong) Limited (“Citibank”) during the Promotion Period and have the selected credit card successfully approved (“Eligible Card”) by July 31, 2022.
    3. The promotion is only applicable to customers who currently do not hold, have not cancelled or have not held any principal card of Citi Credit Card within the past 12 months from the month of application for the Eligible Card ("New Customer").
    4. Each Eligible Cardholder is entitled to “Earn up to HK$1,000 cash rebate” offer once only.
    5. Eligible Cardholders will be entitled to 100% Cash Rebate (“Rebate”) on the finance charges for Retail Transactions and Cash Advance Transactions that posted to the first two (2) monthly statements from the date of card issuance.
    6. Cardholders who have their respective Credit Card(s) replaced, renewed (Inclusive of renewed Visa Card to a Mastercard), report lost / stolen, all the Retail and Cash Advance Transactions made on the corresponding newly issued Eligible Credit Card due to the scenarios mentioned above will be automatically considered in the eligibility of the promotion.
    7. Eligible Cardholders are subject to a maximum Rebate of HK$1,000 throughout the Promotion Period.
    8. The Rebate will be rounded up to the nearest Hong Kong dollar.
    9. Each Cash Advance Transaction is subject to a cash advance fee of 4% of the cash advance amount for Citi Eligible Cards (minimum of HK$100/CNY100/US$13). For the finance charge and annualized percentage rate, please refer to Citi Credit Card / Diners Club Card Key Facts Statement And Fees Schedule.
    10. Citibank will determine the eligibility of Eligible Cardholders to participate in this promotion as well as the transactions based on Citibank’s record, and at the sole and absolute discretion of Citibank. If relevant Retail and Cash Advance Transactions made with the Eligible Card are verified by Citibank as Eligible Transactions for the Rebate, the Rebate will be credited to the Eligible Card account on or before October 31, 2022.
    11. Rebate can be used for future credit purchases only and cannot be used to settle any previous outstanding balance. It cannot be converted into cash or other gifts and is not transferable.
    12. Eligible Cardholders must keep and submit the relevant original credit card sales slips and original merchant sales receipts in respect of the Eligible Retail Transactions for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
    13. Eligible Cardholders’ Eligible Card account must be valid and with good credit record during the Promotion Period and the fulfillment period in order to be eligible to receive any Rebate otherwise Citibank reserves the right to forfeit the Rebate without prior notice.
    14. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the Rebate were awarded, Citibank reserves the right to debit from the Eligible Cardholder’s Card account the equivalent amount of the Rebate without prior notice.
    15. Citibank reserves the right to amend the terms & conditions without prior notice, while all matters and disputes are subject to the final decision of Citibank.
    16. In the event of any discrepancy between the English and Chinese versions of these terms & conditions, the English version shall prevail.
    ii
    Citi Prestige Cardholders will be offered 240,000 Points upon paying the first year annual fee of HK$3,800. According to the current conversion rate, customer may redeem 20,000 Miles for 240,000 Points.
    iii
    Citi Premier Miles Cardholders will be offered 108,000 Points upon accumulative spending of HK$8,000 or above within the first 3 months from the date of card issuance. According to the current conversion rate, customer may redeem 9,000 Miles for 108,000 Points.
    iv
    Subject to relevant terms and conditions. Please visit Citibank.hk/cup200tnc for details.
    v
    Wellcome Supermarket and Lifestyle Supermarkets Shopping Voucher shall only be used in all stores of Wellcome, Market Place by Jasons, Market Place, Jasons ichiba, 3hreesity and Oliver’s The Delicatessen in Hong Kong.
    ^
    Designated welcome offer for New Customers who are full time students of degree / diploma program of a Hong Kong Tertiary Institution.
    vi
    Customer will be eligible for up to 75,000 points (“Welcome Offer”), which is 75X points upon accumulated spending of HK$1,000 or above within the first 3 months after the date the card is issued which include at least 1 mobile payment via Apple Pay, Google Pay or Samsung Pay (“Spending Condition”). According to the current conversion rate of Citi ThankYou Rewards through online banking, the preferential rate is 270 point per $1 spending.
    ix
    For Citi Rewards UnionPay Card, the spending condition amount is the same for HKD and CNY currencies, i.e. the conversion rate of HKD and CNY is 1:1 in the calculation for the spending conditions.
    viiThe cash rebate will be awarded as follows:

    The welcome offer of Citi HKTVmall Card: Eligible Cardholders will be entitled to 10% cash rebate on Citi HKTVmall Card Payment Channel Transaction made within the first 12 phases from the month of instant credit approval or physical card issuance (whichever is earlier), subject to a cap of HK$100 per phase, Cardholders must have their physical credit card successfully approved and the cash rebate is only eligible for Citi HKTVmall Card Payment Channel Transaction. “Citi HKTVmall Card Payment Channel Transaction" refers to eligible transactions made with an Eligible Card via the designated “Citi HKTVmall Card Payment Channel” in HKTVmall platform. “Citi HKTVmall Card Payment Channel” refers to the non-card association payment channel between Citibank and Hong Kong TV Shopping Network Company Limited (“HKTVmall”).
    The welcome offer of Citi Plus Credit Card: Eligible Cardholders will be entitled to 12% cash rebate on transactions made with an Eligible Card within 12 phases after the month of card issuance.
    • Eligible Transactions include all posted transactions and monthly installments of billed Merchant Installment Plan conducted by principal card except the Ineligible Transactions listed as follows,
    • Ineligible Transactions include
      - Transactions made in the platforms stated in the designated promotional program, details please refer to https://www.citibank.com.hk/english/personal-banking/pdf/citi-plus/exclusive-offer-promotion-terms-and-conditions.pdf?ecid=PSGONHKDVAZHBrand.
      - Transactions through Faster Payment System (FPS) services, traveler's checks, cash advances, withdrawal amount/loan amount under the Balance Transfer Program, Cash Conversion Program, “FlexiBill” Installment Program and “PayLite” Installment Program and Quick Cash Installment Program, payment to the Inland Revenue Department, online bill payment or utilities bill / insurance transactions made with Eligible Card via internet banking or online payment system, all payments made using “Citi PayAll Service”, mutual funds payment, fees & charges, casino transactions, unposted/cancelled/refunded transactions, other unauthorized transactions and fraud and abuse transactions.
    Card Types Spending Conditions Welcome Offers Phase (applies to both Citi HKTVmall Card and Citi Plus Credit Card)
    Citi HKTVmall Card Physical credit card approved successfully. Only eligible for “Citi HKTVmall Card Payment Channel Transaction” within 12 phases from the month of instant credit approval or physical card issuance, whichever comes first. No minimum spending required. 10% cash rebate (up to HK$100 per phase) Phase 1:
    The month of card issuance and the 1st calendar month after the month of card issuance
    Phase 2:
    The 2nd calendar months after the month of card issuance
    Phase 3:
    The 3th calendar months after the month of card issuance
    Citi Plus Credit Card Only for eligible transactions within 12 phases from the month of credit card approval. No minimum spending required. Enjoy 12% cash rebate (up to HK$1,200 rebate, cap at HK$100 per phase) .......
    ......
    ......
    Phase 11:
    The 11th calendar months after the month of card issuance
    Phase 12:
    The 12th calendar months after the month of card issuance
    For example, when the Citi HKTVmall Card /Citi Plus Credit Card issue date of a new customer is on May 15, 2022, then phase 1 is from May 15, 2022 to Jun 30, 2022; phase 2 is from Jul 1, 2022 to Jul 31, 2022; phase 3 is from Aug 1, 2022 to Aug 31, 2022; phase 4 is from Sep 1, 2022 to Sep 30, 2022; phase 5 is from Oct 1, 2022 to Oct 31, 2022; phase 6 is from Nov 1, 2022 to Nov 30, 2022; phase 7 is from Dec 1, 2022 to Dec 31, 2022; phase 8 is from Jan 1, 2023 to Jan 31, 2023; phase 9 is from Feb 1, 2023 to Feb 28, 2023; phase 10 is from Mar 1, 2023 to Mar 31, 2023; phase 11 is from Apr 1, 2023 to Apr 30, 2023; phase 12 is from May 1, 2023 to May 31, 2023. Customer can only enjoy up to the designated cash rebate (Up to HK$100 cash rebate) in each phase.
    viii
    New Customer will be eligible for 5,000 Clubpoints upon accumulated spending of HK$8,000 or above within the first 3 months after the date the Eligible Card is issued provided that the Eligible Card is applied during the Promotion Period. The values of Clubpoints referred to above are calculated based on Clubpoint Conversion Ratio appearing on the “Spend Less with Clubpoint” function on the Club Shopping Platform and redemption of HKT and Club Shopping e-Cash Voucher, which is currently 5 Clubpoints = HK$1, 5,000 Clubpoints is equivalent to HK$1,000 value, as of the date of these Terms and Conditions. The relevant redemption rate is subject to changes from time to time without prior notice.
  2. All posted transactions and monthly installments of billed Merchant Installment Plan conducted by principal and supplementary card(s), if applicable, are included in the Spending Conditions calculation. Ineligible transactions, including but not limited to, transactions through Faster Payment System (FPS) services, traveler's checks, cash advances, withdrawal amount/loan amount under the Balance Transfer Program, Cash Conversion Program, “FlexiBill” Installment Program and “PayLite” Installment Program and Quick Cash Installment Program, payment to the Inland Revenue Department, online bill payment or utilities bill / insurance transactions made with Eligible Card via internet banking or online payment system, all payments made using “Citi PayAll Service”, mutual funds payment, fees & charges, casino transactions, unposted/cancelled/refunded transactions, other unauthorized transactions and fraud and abuse transactions.
Fulfillment of Welcome Offer
9.  
  • (a) Points: Citi Prestige Cardholders, points will be credited to the eligible Principal Cardholder’s account two (2) months after the first year annual fee has been fully paid. Citi Rewards Card Cardholders, points will be credited into the relevant Eligible Card accounts within 5 months upon the month of meeting the relevant spending conditions. Citi PremierMiles Card Cardholders, points will be credited into the relevant Eligible Card accounts within 5 months upon the month of meeting the relevant spending conditions. (Citi Prestige Cardholders and Citi PremierMiles Cardholders can choose to convert their Points to miles with and of the following Mileage Programs: Asia Miles, British Airways Executive Club, Etihad Guest, EVA Air Infinity MileageLands, Flying Blue, Garuda Indonesia Frequent Flyer, Malaysia Airlines Enrich, Qantas Frequent Flyer, Qatar Airways Privilege Club, Singapore Airlines KrisFlyer, Thai Airways Royal Orchid Plus or Virgin Atlantic Flying Club, The exchange is subject to the conversion rate of the chosen Mileage Program. Citi Prestige Cardholders, Citi PremierMiles, Citi Rewards Card and Citi HKTVmall Card Cardholders can also choose to convert Points to equivalent in Rebate which is subject to the Citi ThankYou Rewards Terms and Conditions and the Citi "Pay with Points – Merchants' Online Platforms Service" Terms and Conditions.)
  • (b) Cash Rebate (inapplicable to Citi HKTVmall and Citi Citi Plus Card): will be credited to Eligible Cardholders’ card account within 5 months upon the month of meeting the reward conditions/spending conditions.
  • (c) Cash Rebate (applicable to Citi HKTVmall and Citi Citi Plus Card): Cash rebate will be credited to Eligible Cardholders’ card account within 4 calendar months upon the phase of meeting the reward conditions/spending conditions. The cash rebate will be rounded up to the nearest cent (if applicable).
  • (d) Wellcome Supermarket and Lifestyle Supermarkets Shopping Voucher will be mailed to Eligible Cardholders’ correspondence address within 5 months upon the month of meeting the relevant spending conditions. Gift Voucher Terms and Conditions will be on the back of the Gift Voucher.
  • (e) Clubpoints will be credited to Eligible Cardholders’ The Club membership account within 5 months upon the month of meeting the relevant spending conditions. Redemption of Clubpoints and all matters relating to The Club Membership Program are subject to the Terms & Conditions of The Club Membership Program which may be amended by Club HKT Limited from time to time. For details, please visit The Club website and refer to the Terms and Conditions of The Club. Citibank shall not in any way be responsible or liable for any matters or dealings under The Club Membership Program.
All Offers Terms & Conditions
  1. If Eligible Cardholders select more than one welcome offer on the application form, Citibank reserves the right to provide only one of the welcome offers at its sole discretion.
  2. If Eligible Cardholders are entitled to receive any other promotional offers under other promotions, Citibank reserves the right to provide only one of the promotional offers at its sole discretion.
  3. Welcome offers cannot be changed once indicated on the application form, nor transferred to another person, cancelled, reversed nor exchanged for cash.
  4. Eligible Cardholders’ Eligible Card accounts must be valid and in good standing during the entire Promotion Period and fulfillment period in order to enjoy the welcome offers.
  5. In case of any fraud/abuse/reversal or cancellation of transactions included in the calculation of the spending conditions, Citibank reserves the right to debit from the Eligible Cardholders’ credit card accounts the equivalent amount of the welcome offers awarded under this promotion without prior notice.
  6. All welcome offers are available on a first-come-first-served basis while stocks last. Citibank reserves the right to grant an alternative offer in case of shortage.
General Terms & Conditions

  1. A higher credit limit may be given if

    (a)

       Eligible Cardholders submit valid income/asset proof within the first 3 months from the date of card issuance/ instant credit approval or

    (b)

       Eligible Cardholders also open a Citibank Payroll Account and have payroll deposit in their Citibank Payroll Account through autopay/standing instruction/check deposit within the first 3 months from the date of card issuance.

  2. The products and services mentioned in this Welcome offers terms and conditions are not offered to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man, and the United Kingdom. This Welcome offers terms and conditions is not intended as a recommendation or an offer or solicitation for the purchase or sale of any of the products and services to such individuals.
  3. Citibank is not a supplier or service provider of the products/services/auxiliary services provided and shall not be responsible for any matters relating to the products or services provided. The respective merchants are solely responsible for all obligations and liabilities in relation to such products or services. Upon redemption, all the products/services/auxiliary services cannot be replaced, returned or refunded.
  4. Citibank and the respective merchants reserve the right to amend these and other relevant Terms and Conditions at any time without prior notice.
  5. All matters and disputes will be subject to the final decision of Citibank and the respective merchants.
  6. In case of discrepancy between the English and Chinese versions, the English version shall prevail.
Required Documents
  1. Please enclose the following copies of documents to avoid processing delay (if applicable):
  • (a) For all Principal Card Applicants: (i) HKID of Principal Card Applicant; AND (ii) Residential proof of address within the past 3 months showing the name of Principal Card Applicant, e.g. electricity bill or bank statement; AND ; (iii) any one of the following income/asset proof documents showing the name of the Principal Card Applicant: Most recent 1 month's payroll slip OR Full set of bank statements/passbook showing the name of Principal Card Applicant account number and last 3 months' salaries OR Other asset proof, e.g. fixed deposit advice.
  • (b) For a Principal Card Applicant who is not a Permanent Hong Kong Resident, please also provide: Valid passport showing the name, passport number and nationality of the Principal Card Applicant AND an employment contract showing employment period.
  • (c) For Principal Card applicants with a Former Name, please also provide relevant documentary proof, such as certificate of registered particulars or tax return.
  • (d) For Student Credit Card applicants, please enclose front and back copies of Student Identity Card.
  • (e) The Bank may request that the Principal Card Applicant provides additional identification documents for identity verification purpose when deemed necessary, including but not limited to passport or Mainland Travel Permit for Hong Kong and Macau Residents (Home Return Permit).
  • (f) Additional documents may be required to facilitate credit processing.
  • (g) Please note that the application form and any document submitted will not be returned.
  • (h) The Bank reserves the right to proceed or terminate the application even if not all related required documents have been received.

  1. Please note that the application form and any document submitted will not be returned. Additional documents may be required to facilitate credit processing.