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Want to make a general enquiry about Citibank, submit a feedback, an appreciation or a complaint, get an application form, request a service, or simply express your views about our site? Enjoy doing it here, online and hassle-free!
|CitiPhone Banking Hotline (Banking* and Card Services)||2860 03332860 0333|
|24-hour Citigold Hotline||2860 01112860 0111|
|24-hour Citigold Private Client Service Line||2860 88882860 8888|
* Effective January 21, 2018 , the manned service hours of CitiPhone Banking Hotline for Citibanking services will be revised to 8am – 8pm, Monday to Sunday, click here for details.
|Banking Service||Citibank (Hong Kong) Limited
Hennessy Road Post Office
|Remittance Service||Citibank (Hong Kong) Limited
Remittance Department / Payment Operations
11/F Citi Tower, One Bay East
83 Hoi Bun Road, Kwun Tong,
Kowloon, Hong Kong
|Credit Cards Service||Citibank (Hong Kong) Limited
G.P.O. Box 3463