CITIBANK BRANCH OPENING HOUR

Branch Opening Hour

In general, branches are relatively busy before 10:00 a.m. and between 12:00 noon to 2:00 p.m.. Please expect a longer waiting time.

Festive Opening Hours for Express Banking Center

  • Mid-Autumn Festival: Sep 25 (Friday) : 9:30 a.m. - 5:00 p.m.

Special Opening Hours for TST Nathan Road Express Banking Center

  • Oct 1 (Thursday): 12:00 p.m. – 5:00 p.m.
Branch Name Location Monday ‒ Friday Saturday Sunday & Public Holiday

K11 Atelier Branch
10/F ‒ Citi Global Wealth Center
(Cash transaction service is not available)		 9:30 a.m. ‒ 5:00 p.m. Closed Closed

Yuen Long Branch
G/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
G/F – Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
Cockloft – Citigold Center 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

Taikoo Shing Branch
G/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
G/F – Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
1/F – Citigold Center 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

Shatin Branch
Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
Citigold Center 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

Tsuen Wan Branch
G/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
G/F – Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
1/F – Citigold Center 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

Wheelock House Branch
Basement ‒ Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
Basement ‒ Citigold Center and Safe Deposit Box Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
G/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
6/F ‒ Citigold Private Client Center
(Cash transaction service is not available)		 9:30 a.m. ‒ 5:00 p.m. Closed Closed
10/F ‒ Citigold Center
(Cash transaction service is not available)		 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

Mongkok Branch
G/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
1/F – Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
2/F ‒ Citigold Center 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
2/F ‒ CitiBusiness Center 9:30 a.m. ‒ 5:00 p.m. Closed Closed
3/F ‒ Citigold Private Client Center 9:30 a.m. ‒ 5:00 p.m. Closed Closed

Nathan Road Branch
UG/F ‒ Safe Deposit Box Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
G/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
1/F ‒ Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
2/F ‒ Citigold Center 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

Causeway Bay Branch
G/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
1/F ‒ Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
2/F ‒ Citigold Center 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

Festival Walk Branch
LG 2/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
LG 2/F ‒ Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
3/F ‒ Citigold Center
(Cash transaction service is not available)		 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

One Bay East Branch
Counter Services
(Account opening service is not available)		 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed

Wanchai Branch
G/F ‒ Express Banking Center 9:30 a.m. ‒ 6:00 p.m. 9:30 a.m. ‒ 2:00 p.m. Closed
G/F ‒ Counter Services 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed
1/F ‒ Citigold Center 9:30 a.m. ‒ 5:00 p.m. 9:30 a.m. ‒ 12:30 p.m. Closed