Solve your problems outside the branch with our online options. Create an account and choose from a wide range of services. Enjoy banking from the comfort of your home.
Time Deposits allow you to enjoy higher returns within a fixed period of time. With Citibank Online, you can flexibly set up or renew your time deposits with different options:
- Set up time deposits from a wide range of currencies with different tenors
- Modify your deposit maturity instructions for the following options:
- Renew both principal and interest for the preset or a new tenor
- Renew principal for the preset or a new tenor
- Transfer interest to the same currency call deposit or a specified account
- Transfer both principal and interest to the same currency call deposit or a specified account
- Get a reminder whenever your time deposit matures within 2 weeks
E-Cheque deposit service
As part of an industry wide launch of e-Cheque services in Hong Kong in December 2015, a new e-Cheque deposit service is available to you.
What is e-Cheque?
- E-Cheque is an electronic counterpart of the paper cheque. It is a PDF document showing all essential information such as cheque date, payee’s name and cheque amounts etc.
- This service provides an efficient and convenient alternative for bank customers to receive payments.
- It provides enhanced security features and saves the need for physical delivery and physical presentment. Payment with e-Cheques will become faster, easier and entirely paperless.
How to deposit an e-Cheque?
Clients can deposit the e-Cheque through the Hong Kong Interbank Clearing Limited (HKICL) e-Check Portal Drop-box service which is available at:
- Web portal for computers: www.echeque.hkicl.com.hk
- Mobile application for mobile devices: Search the keyword "e-cheque".
Clients are required to register at the HKICL e-cheque Portal Drop-box service before deposit the e-cheque. For details of the registration & deposit process, please visit www.echeque.hkicl.com.hk
Citibank Online offers you banking services to enhance your banking experience even further:
- Change of Personal Information
- Update Instantly
- Information available for update include email address, corresponding address and more.
"Refer a Friend" program for getting fabulous rewards
- Enjoy rewards for both when you invite your friends to join Citibank
- The more friends you refer, the more you will be rewarded
- Simply fill in a single form to refer various products to different friends.
- Interest rates enquiry
- Checks or statements ordering
- e-Alert Services
- Suspicious Transaction Alert is now available for receiving an alert message at your registered mobile phone number whenever a suspicious transaction is detected.