Download and log on to the Citi Mobile® App for a chance to win fabulous prizes!
Learn more

Say hello to the new
Citi Mobile® App experience

Citi Mobile® App is upgraded. It's quicker, it's easier to use, and it's the app that's all about you.

We are working hard to create the best banking app, starting with our credit card services. Enjoy control of your card matters, whenever or wherever you are.

We will soon be extending this experience to more of your banking products.

Now, find out what makes managing your credit cards so fast and simple.

Citi Mobile Token
Biometric authentication
Citi Mobile Token

View your balances, transactions and available credit limit right under your card images.

Get the lowdown on your card benefits and offers, while keeping track of your points and cash rebate balance - all in one place.

View and download your last 12 months' statements.


Enjoy the option to convert your latest credit card statement balance (partially, or in full) into monthly installment when you see this button.

monthly instalments

Transactions with this icon  Dola  mean you can choose to split them into monthly installment plans. Payments become more flexible.


Activate your new card and create your ATM PIN in less than one minute.

Conveniently pay your bills on-the-go.

Can't remember how much you spent? Type in the merchant's name and our intelligent search quickly shows you the exact transaction to better manage your expenses.

Citi Mobile Token
Biometric authentication

Create or change a new ATM PIN securely so you can withdraw as you need.

Authorize your transactions in-app, with an Unlock Code known only to you.

Log on to your Citi Mobile App via - Face ID or fingerprint authentication to enjoy a faster banking experience.

Monthly Lucky Draw with Prizes valued over HK$100,000

From now till June 30, 2018, simply log in to the Citi Mobile App every month for a chance to win HK$10,000 cash reward or other fabulous prizes! Total prizes valued over HK$100,000 will be given away every month.

Log in to the Citi Mobile App and get your chance to win a prize in every month!

Round 1 Mar 1, 2018 – Mar 31, 2018
Round 2 Apr 1, 2018 – Apr 30, 2018
Round 3 May 1, 2018 – May 31, 2018
Round 4 Jun 1, 2018 – Jun 30, 2018

Prizes will be announced on the first day of each month.

Citi Mobile® App Lucky Draw Program Terms and Conditions >

Monthly Lucky Draw Prizes
in May

Monthly Lucky Draw

Turn your recent transaction to installments and earn up to 1% unlimited rewards each time!

Customers who successfully apply for the "Flexi-Installment" Program in relation to any individual transaction can enjoy HK$50 cash coupon for each $5,000 booked in a single application.

Citi Mobile® App
It’s a Bank in My Hand.


How do I see this new experience?

If you only hold a Citi credit card (Except Citi Rewards UnionPay Card), you will be able to experience it once you login. If you hold multiple products, you will need to tap on the credit card balance on the account summary page after you log in in order to be taken to the new experience.

What can I do?

We've made it really simple for you to manage your credit card:

  • Activate a new credit card to start using it to shop immediately
  • Set up your ATM PIN to enjoy cash withdrawals at ATMs
  • Pay your credit card bills

We'll keep improving! Stay tuned for more features to follow.

I received my credit card, how do I activate it on the Citi Mobile® App?

In the new experience, look for the "Activate now" button on the image of your new credit card. Tap on it to activate the card. You can also activate the card from Settings settings.

How do I view my credit card transactions?

Choose your card by swiping left or right. Swipe up for full transaction details. You can also search for transactions using search on the top right corner.

What does the blue calendar icon Dola next to the transactions on my card mean?

The blue calendar icon means the transaction can be converted to a monthly installment plan.

How do I view my credit card statement?

Choose your card by swiping left or right. Click on the "Statements" tab, swipe up and select "View billed transaction" for full statement details. You can also view or download a pdf version of your statement by tapping on "PDF" button on the top right corner of your screen.

How do I make a payment to my card?

Tap settings and select "Pay to card". This option is available to customers with Citi checking or savings accounts. Follow the steps on the screen to complete your card payment.

How do I pay a bill using my Citi credit card?

Tap settings and select "Pay a bill". Follow the steps on the screen to complete your bill payment.

Why am I not seeing my Citi Rewards UnionPay Card?

All your Credit Cards are available to you in this new interface except for your Citi Rewards UnionPay Card. We are still working on Citi Rewards UnionPay Card. In the meantime, you may continue to peruse your Citi Rewards UnionPay Card with the previous interface.


Android and Google Play are trademarks of Google Inc.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

The screens and information displayed are for illustration purpose only. Please refer to the Citi Mobile® App for actual screens.

To borrow or not to borrow? Borrow only if you can repay!