Enable the Citi Mobile® Token in just a few taps 中文

Customers with a bank account Customers without a bank account
 
  • Download and open the Citi Mobile App. Then tap "Enable Citi Mobile® Token".
  • Read the details and tap “Enable” to continue.
  • Sign in with your User ID and Password.
  • Enter the OTP from SMS sent to your registered phone number for authentication.
    (Alternatively, you can generate an OTP with your physical security device.)
  • Create your unique 6-digit Citi Mobile Token Unlock Code and select "Confirm".
  • You have successfully enabled the Citi Mobile Token! You can generate an OTP anytime with your Citi Mobile App.
 
  • Log on to the Citi Mobile App.
  • Tap on the bottom right corner and "Set up Citi Mobile® Token”.
  • Read the details and tap "Create Unlock Code".
  • Enter the One-Time Password (OTP) from SMS sent to your registered phone number for authentication.
    (Alternatively, you can generate an OTP with your physical security device.)
  • Create your unique 6-digit Citi Mobile Token Unlock Code.
  • Re-enter your Unlock Code to confirm.
  • You have successfully enabled the Citi Mobile Token! You can generate an OTP anytime with your Citi Mobile App.


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