ONLINE AND MOBILE SERVICES

Citibank Online

Upgraded and reimagined
to bring you a seamless digital banking experience

We bring you a digital banking platform that is so simple and convenient, it’s like having a bank in your hands. Transfer funds, pay bills, check your balances, and access your rewards, benefits, eStatements and eAdvices – all in one secure place. Citibank’s digital banking service will be the first point of call for all your financial activities.

What can we help you with today? Log on

  • Quick Set Up
  • Manage your Finances
  • More Services
Quick Set Up
Available channels:
Citibank® Online
Citi Mobile ® App

Activate Citi Mobile
Token

Generate one-time password for enhanced security when authenticating designated transactions.

Enroll eStatement / eAdvice

View, save or print your statement or advices when you need to.

Enroll Citi Alerts

Stay up to date. Get push notifications or SMS about your bank or credit card account activities, including account overdrawn or payment due.

Enable Biometric Authentication

Log on to Citi Mobile App much faster with Face ID or fingerprint authentication.

Citi Mobile® App
Enhanced Security

An in-built enhanced
security function for login
and transaction authentication
without the use of a hard token
or Citi Mobile® Token.

Manage your Finances
Available channels:
Citibank® Online
Citi Mobile ® App

Transfer Money &
Pay Bills

Make real-time transfers to any Citibank account or settle credit card payments to avoid being overdue. Send money to other local & overseas banks in just a few taps.

Curreny Exchange/
Trading

Set up FX orders to automatically execute trades when your prices are met. Stay ahead of currency movements with Thomson Reuters Charts Polls.

Stock Trading

Trade in 3 markets across the globe in 3 easy steps.

Time Deposit

Place a time deposit anytime and get the same preferential rate without having to visit a branch or call your relationship manager.

Wealth Management

It’s easy and convenient to make transactions and check your account value via Citibank Online.

Credit Card Loan Services

View your Overseas
Citibank Account

Keep track of your Citibank banking relationships in multiple countries with our Global View of Accounts.

More Services
Available channels:
Citibank® Online
Citi Mobile ® App

Credit Card services

Check Citi Credit Card Points Balance anytime.

Redeem rewards with Points at "ThankYouSM Rewards" online

View eStatement / eAdvice

Access up to 7 years of your past eStatements.

Access up to 2 years of your past eAdvices.

Overseas ATM Cash Withdrawal
Limit

Activate the oversea cash withdrawal services and set a withdrawal limit for your ATM card or credit card before you travel overseas.

Set up/Reset ATM PIN

Get or reset the ATM PIN of your ATM or credit cards instantly.

Update Contact Details

Update your contact details for us to better protect your account.

Request Cheque Book

It takes just a few clicks to order a cheque book.

Update Investment
Risk Profile

Get a better understanding of your investment objectives and risk appetite before making investment decisions.

Exclusive services for Citigold Private Client/Citigold Customer

Total Wealth Advisor enables you to set, review and manage all your investment plans in one place.

Citi Live Chat allows you to connect with your Relationship Manager regardless of your geographic location.

Third Party Fin-Tech Partnerships

Find more about our existing Fin-Tech Partners

JETCO Cardless Withdrawal

Withdraw Cash without physical card

Emergency Center

Use Emergency e-banking Service Lock with Citi Mobile® App to protect your account from fraud risk

Not registered or forgot your login password?

All you need is your ATM card or credit card to create or reset your user ID/password. Register/Reset now

Want to manage your account on-the-go?

Explore Citi Mobile App