Privileges and Services

Expect a bespoke banking experience that meets your every need through personalized service, exclusive privileges and convenient access.

A gift


Enjoy a unique class of wealth management experiences, starting with the following exclusive privileges.

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Citigold Private Client Centers


Private Wealth Management Guidance

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Bespoke events created for you

As our Citigold Private Client, we recognize that your busy schedule means you only have time for quality events. That's why, we create meaningful bespoke events – like our Young Successor program in partnership with Wharton and investment insights from world-class experts – just for you.

Citi Hong Kong Gold Cup 2019

Citi Hong Kong Gold Cup 2019

The Citi Hong Kong Gold Cup 2019 was successfully held on February 17, 2019 with over 220 guests gathered.

Citi Hong Kong Gold Cup 2018

Citi Golf Day 2018

Over 80 clients from Citigold Private Client and Citi ULTIMA are invited to enjoy the fun of Golf at The Hong Kong Golf Club.

A professional from Citibank giving valuable investment insights to Citigld Private Clients.

Master Forum

Clients from Citigold Private Clients are exclusively invited to gain valuable investment and timely market insights shared by professional speakers.

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Ensuring better success for the next generation

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You deserve only the best

Discover what it means to be a Citigold Private Client. Enjoy the benefits of private banking with luxury services carefully designed to make your life more convenient and immerse yourself in unique experiences and exclusive events for just the select few.

A waiter from high end hotel bringing exotic drinks

The best way to enjoy wealth is often to share it. Extend the special status that comes with being a Citigold Private Client to your friends and family. Our referral rewards bring cash rebates to you, as well as your friends and family.

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Citi Prestige Card

Top Reasons to get a Citi Prestige Card

  • Complimentary 4th night at any hotel.
  • Free global airport lounge access.
  • Free travel insurance, extended warranty insurance and much more.
  • Exclusive Mileage Earn Rate
    Local Spending: HK$6 = 12 Points (1 Mile);
    Overseas Spending: HK$4 = 12 Points (1 Mile).
  • Up to extra 30% Annual Relationship Points.
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Citigold Private Client Debit Mastercard

With the new Citigold Private Client Debit Mastercard, you can enjoy an enhanced suite of private banking privileges in addition to the ATM card features you're used to, and also enjoy the extra convenience of Point-of-Sale purchases, online and contactless payments debited directly from your bank account.

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Enjoy the world like never before

Get the most out of all your travels, wherever you go. Enjoy the convenience of banking with us, and indulge in a myriad of travel privileges and offers.

A lady waiting at airport

Make complimentary and instant online global fund transfers to other Citi accounts with Citibank Global transfer1.

  • Keep an eye on all your local and overseas Citibank banking relationships with our Global View of Accounts2.
  • With our worldwide network – over 2,700 Citibank branches, 300 Citigold Private Client Centers and 13,000 ATMs in 20 countries – plus round-the-clock services such as Citibank Online and Citi Mobile®, your Citi is always near you.
  • Wherever in the world you may be, get help with your banking via our dedicated 24-hour Toll-Free Home Connect at +800-2484-2633 or (+800-CITI-CODE)3; home talk time charges apply.
  1. Applicable to handling fees incurred by Citibank (Hong Kong) Limited and/ or Citibank, N.A. only. For incoming fund transfers from overseas Citibank branches, please refer to each originating country's fees and charges. This service is only applicable to clients of Citibank (Hong Kong) Limited and/ or Citibank, N.A. Transaction screening may apply, this may lead to the delay of the transaction. If the transaction involves currency conversion, the "Citibank Global Transfer" transaction page in "Citibank Online" will display the exchange rate on such currency conversion to get the client's confirmation. Clients should understand that for certain currencies, they can choose to complete the foreign exchange before transfer whereby the applicable exchange rate may be different from or lower than the rate displayed in the "Citibank Global Transfer" transaction page.
  2. Global View of Accounts is a service under Citibank Global Banking that provides Citibank clients with an online view-only summary of their multi-country Citibank accounts from their home country. Through Global View of Accounts, a client's internet home page in their home country will provide a view-only account summary for each country registered where the client has a Citibank banking relationship. The client can then further launch the internet banking session of any other registered country with a single click and through the provision of his or her logon credentials of that respective country, perform banking activities in that country.
  3. There may be some restrictions on the accessibility of the Citigold Connect number: (i) when you use a mobile phone, payphone, and hotel phone. (ii) depending upon which part of the country you are calling from.
    • In some regions, the phone lines need to be registered for international dialing.
    • You may be charged in case you access the Global Toll-free number from hotel phones. Please confirm with the hotel prior to accessing.
    • You may be charged for domestic line usage when you use a mobile phone to access the Global Toll-free Call Home Hotline. The free Global Toll-free Call Home Hotline service is only applicable to calls made by fixed telephone lines connected to the specified service provider.
    • This service is only applicable to Citigold Private Clients and Citigold clients.
A man enjoying experience of global travel

Wherever business or pleasure take you, our global network helps take care of all your banking needs, so you enjoy the same Citigold privileges and exclusive services that you have at home.

  • Enjoy fee-free cash withdrawals1 from over 13,000 Citibank ATMs and access to Citigold Private Client Centers around the world.
  • If you need emergency cash while travelling, visit any of our more than 300 Citigold Private Client Centers to withdraw up to USD 10,000 fee-free in selected countries from your account.
  • Shop and dine like a local anywhere in the world with Citi World Privileges. Enjoy attractive deals at hotels, retail shops, restaurants, and tourist attractions across the planet.
  1. Applicable to overseas cash withdrawal from Citibank and non-Citibank ATMs by clients of Citibank (Hong Kong) Limited and/or Citibank N.A. Waiver limited to handling charge incurred by Citibank (Hong Kong) Limited and/or Citibank N.A. For transactions effected in currencies other than Hong Kong dollars, the amount withdrawn will be converted into Hong Kong dollars at the prevailing exchange rate plus a conversion spread as determined by the Bank on the conversion day and debited from your account together with any charges that may be imposed by the respective ATM network provider (if any).