FX ORDER WATCHING SERVICE

Trade anytime anywhere at ease by online FX Order Watching Service

Trade anytime anywhere at ease by online FX Order Watching Service

FX Order Watching Service allows you to set up an online FX order to trade easily anytime around the clock. We will conduct the trading of your designated currency / gold when the pre-set criteria are reached. You can buy / sell 10 major currencies that include EUR, USD, GBP, NZD, HKD, CAD, AUD, CHF, RMB, JPY and SGD.

Contact our Investment Service Hotline at (852) 2860 0222(852) 2860 0222

How To Set Up FX Order Watching Via Mobile

You can set up your online FX order easily with Citi Mobile® App. We will conduct 24-hour buy/sell of your designated currency, when the pre-set criteria are reached.

Step 1: Select currency

Step 2: Set Up An Order

  • "Normal" Order: Buy / sell currencies at your designated FX rate
  • "Stop Limit" Order: Buy / Sell currencies when the market prices fall below or rise above designated FX rate
  • "If Done" Order: An order involving two sequential instructions in which when the first one is executed, then the second instruction becomes activated. The second instruction can be an OCO order.

    3.1 - "If Done" Order: Execute 2 sequential instructions within 1 order

    For example:

    1st instruction: Buy JPY at 7.10
    2nd instruction: Select either to take profit at 7.50 OR stop loss at 7.00

    If 1st instruction is executed, then the 2nd instruction becomes activated


    3.2 - "If Done One-Cancel-the-Other (If Done OCO)" Order: Execute two sequential instructions, with the 2nd instruction being an "OCO" order

    For example:

    1st Instruction: Order JPY at 7.10

    2nd Instruction: Either sell JPY at 7.50 to take profit OR sell JPY at 7.00 to stop loss

    If 1st instruction is executed, then the 2nd instruction becomes activated
    Execution of either one of the 2nd instruction will automatically cancel the other.

  • "One-Cancel-the-Other (OCO)" Order: Contains two alternative instructions in which the execution of either one will automatically cancel the other

    For example:

    • You have already bought JPY at 7.10 and plan:
    • Either to sell JPY at 7.50 to take profit OR to sell JPY at 7.00 to stop loss

*FX Order Watching Service Trading Hour:

Order Placement/Modification/Deletion Order Matching
Monday to Sunday: 00:00 – 03:00 & 07:00 – 23:59 Monday to Sunday: 00:00 – 23:59

**Minimum Trading Amount of 5,000 HKD equivalent

Tell Me More

To allow you enjoy total peace of mind in trading foreign currencies, Citibank provides you with the 24-hour Order Watching Service on Foreign Currency Trading Transactions. Simply set up your order and we will buy or sell your designated currency automatically when the pre-set criteria are reached. Simply click on each of the following tabs to understand how each order type would help you to capture the opportunities or limit your losses at different market scenarios.

If the spot rate of AUD/HKD is 1 AUD = 7.0990 HKD and you don't want to buy now but want to buy at a lower price, for example when 1 AUD = 7.0500 HKD. Place a "Normal" order to "Buy" AUD at 1 AUD = 7.0500 HKD. The order will be executed when the price of AUD/HKD falls to 1 AUD = 7.0500 HKD. However, the order will expire if the price of AUD/HKD surges after the order is placed.

Example:

Normal

Disclaimer:

The above illustrative example is hypothetical provided for illustrative purpose only. The scenarios are not based on the past performance of foreign currency. The Bank is not making any prediction of future movements In foreign currency by virtue of providing the illustrative example. It does not represent all possible outcomes or describe all possible factors that may affect the payout of a transaction in Foreign Exchange Order Watching.

A "Stop Limit" order can help you to minimize potential losses or to protect unrealized gains at a pre-set level in adverse market conditions. You can place a "Stop Limit" order to "Buy" when the price rises to a specified price or "Sell" when market falls to a specified price. You are holding AUD purchased at 1 AUD = 8.0000 HKD. You assume the current trend is not to your advantage and so prepare to take a position to limit the losses. Place a "Stop Limit" order to "Sell" AUD/HKD by limiting your losses at 1 AUD = 7.0500 HKD. The order will be executed when the price of AUD/HKD falls to 1 AUD = 7.0500 HKD.

Example:

Stop Limit

Disclaimer:

The above illustrative example is hypothetical provided for illustrative purpose only. The scenarios are not based on the past performance of foreign currency. The Bank is not making any prediction of future movements in foreign currency by virtue of providing the illustrative example. It does not represent all possible outcomes or describe all possible factors that may affect the payout of a transaction in Foreign Exchange Order Watching.

After the first instruction is executed when you to take a position, the second will be activated so that you don't miss the chance to take profit. For example, the spot rate of AUD/HKD is 1 AUD = 7.0990 HKD and you place an "If Done" order to "Buy" AUD at 1 AUD = 7.0500 HKD and then "Sell" AUD if the price rises to 1 AUD = 7.1500 HKD.

Example:

If Done

Disclaimer:

The above illustrative example is hypothetical provided for illustrative purpose only. The scenarios are not based on the past performance of foreign currency. The Bank is not making any prediction of future movements in foreign currency by virtue of providing the illustrative example. It does not represent all possible outcomes or describe all possible factors that may affect the payout of a transaction in Foreign Exchange Order Watching.

There might be a chance to take profit or a need to cut your losses. The "OCO" order helps you fix the profit or loss of your position. You are holding AUD purchased at 1 AUD = 7.0500 HKD. Place an "OCO" order to "Sell" AUD at 1 AUD = 7.1500 HKD to take profit, or "Sell" at 1 AUD = 7.0000 HKD to stem the losses. You can set both the take profit and stop loss orders at the same time, although the orders may not be necessarily carried out.

Example:

One-cancel-the-other (OCO)

Disclaimer:

The above illustrative example is hypothetical provided for illustrative purpose only. The scenarios are not based on the past performance of foreign currency. The Bank is not making any prediction of future movements in foreign currency by virtue of providing the illustrative example. It does not represent all possible outcomes or describe all possible factors that may affect the payout of a transaction in Foreign Exchange Order Watching.

Combination of the "If Done" & "OCO" orders. If the spot rate of AUD/HKD is 1 AUD = 7.0990 HKD, you can place an "If Done OCO" order to "Buy" AUD at 1 AUD = 7.0500 HKD and to "Sell" AUD at 1 AUD = 7.1500 HKD to take profit or "Sell" at 1 AUD = 7.0000 HKD to stem the losses. If the 1st instruction is executed then the 2nd instruction of either taking profit or stopping losses will be activated.

Example:

If Done OCO

Disclaimer:

The above illustrative example is hypothetical provided for illustrative purpose only. The scenarios are not based on the past performance of foreign currency. The Bank is not making any prediction of future movements in foreign currency by virtue of providing the illustrative example. It does not represent all possible outcomes or describe all possible factors that may affect the payout of a transaction in Foreign Exchange Order Watching.

FAQ

FX Order Watch Service is available on Citi Mobile® App and Citibank Online Banking.

You may also refer to this link for the detailed steps to access FX Order Watching Service and place orders.

Please note that the Bank rate includes the market spread which would vary depending on the market situation. In addition, a spread charged by the Bank will be added onto the Bank rate when your order is executed.

Your order will be executed at your specified rate when the market rate reaches the Bank rate (market and bank spread inclusive).

Your FX rate cannot be too close to the current market rate when placing a new order, or the market rate cannot be too close to your present target rate for modifying an order.

When it comes to accepting the rate instruction on the FX Order Watch from customers, the Bank will consider several factors, including but not limited to the liquidity, scale and/or complexity of the transaction, as well as the transaction fee and its respective cost of sales and distribution, etc.

Therefore, the Bank might not be able to accept and process the customer’s instruction if the rate indicated by the customer is too close to the current market rate.

You will receive alert when the order watch is executed, or when the order watch is expired. You will receive these alerts regardless of your order placing channel.

You will NOT receive alerts after order watch placement or when the order watch is matched.

You may select your preferred FX Alerts receiving channel (Email and/or SMS) on Citi Mobile® App or Citibank Online Banking.

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Important Disclaimer:Important Disclaimer:

This website is for information only and does not constitute any offer or solicitation to buy or sell. The risk of loss in foreign exchange trading can be substantial. Foreign currency trading is subject to rate fluctuations which may provide both opportunities and risks. Foreign exchange trading involves risk, including the possible loss of the principal amount invested. RMB exchange, like any other currency, is subject to exchange rate fluctuations. The exchange rate of RMB can go up and down. The applicable rate of RMB exchange is the offshore ("CNH") rates. Placing contingent orders, such as "stop loss" or "stop limit" orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders. Investors may experience a loss when they convert foreign currency back to their home currency. Foreign currency trading involves risk, including the possible loss of the principal amount invested. Investors should therefore carefully consider whether such trading is suitable in the light of their own financial position, investment objectives and risk profile. Exchange Controls imposed by the relevant authorities may also adversely affect the applicable exchange rate.

Citibank (Hong Kong) Limited and/ or Citibank, N.A. endeavours to ensure the accuracy and reliability of any data and information they provide but do not guarantee the accuracy or reliability of such data and information and accepts no liability (whether in tort or contract or otherwise) for any loss or damage arising from any inaccuracies or omission. The use of such data and information is at the user's sole risk. Such data and information of this web page are provided for personal use only and shall not be furnished to any other person or entity for any reason. Any copying, reproduction and/or redistribution of any of the documents, data, content or materials contained on or within the Citibank Online and/or provided through the services without the express consent from Citibank (Hong Kong) Limited and/ or Citibank, N.A. is strictly prohibited.

The above illustrative example is hypothetical provided for illustrative purpose only. The scenarios are not based on the past performance of foreign currency. The Bank is not making any prediction of future movements in foreign currency by virtue of providing the illustrative example. It does not represent all possible outcomes or describe all possible factors that may affect the payout of a transaction in Foreign Exchange Order Watching.