Authenticate transactions seamlessly via Push Notification and SMS OTP input is no longer required!
Use "Citi Mobile® App Transaction Authentication Service" to authorize online transactions faster and more safely
We understand how exciting it is to have a frictionless shopping journey with quicker online payment process. You will no longer be required to input SMS OTP to authorize online transactions on your Citi Credit Card or Debit Card. Instead, you can now authenticate transactions seamlessly via Citi Mobile® App Push Notification.
With "Citi Mobile® App Transaction Authentication Service":
Your banking experience is more seamless as transaction authentication steps are simplified.
Transaction Authentication feature is as secure as before
Steps for "Citi Mobile® App Transaction Authentication Service":
Citi Mobile App
Smart Tips for users who are new to
"Citi Mobile® App Transaction Authentication Service":
Enable "Citi Mobile® App Enhanced Security"
and Push Notification
Citi Mobile App
Learn more at:
Report to us immediately at (852) 2860 0370, and the police if needed, If you suspect that your statement, and/or account details, including login credentials/passwords, have been stolen or compromised.
Change your User ID, Password and ATM PIN immediately.
Citi goes way beyond a mobile app. Wherever you go, we join the dots of your digital life.
Upgraded Citibank Online
Citi will never ask for your personal details.
Never provide the One-Time PIN that is sent to your mobile phone to anyone.
Always check SMS and email alerts from Citibank relating to your account and report any unauthorised transactions to Citibank immediately.
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