Privacy Citi.com

Eligibility of Welcome Offers
Spending Conditions
Fulfillment of Welcome Offers
All Offers Terms & Conditions
Specific Terms & Conditions for Swire Travel Promotion
Specific Terms & Conditions for ELLE Promotion
Specific Terms & Conditions for Christian Action Promotion
General Terms & Conditions
Required Document
Same-day Card Issuance Required Document
Major Terms and Conditions of Citibank Credit Card Cardholder Agreement
 
Eligibility of Welcome Offers
1. The promotion period is valid from May 1, 2013 to June 30, 2013, both days inclusive. ("Promotion Period").
2. Customers (“Eligible Cardholders”) must submit the application form and successfully apply for a principal card of the selected credit card (“Eligible Card”) issued by Citibank (Hong Kong) Limited (“Citibank”) during the Promotion Period.
3. Each Eligible Cardholder is entitled to only one welcome offer.
4. Customers who currently hold and / or have held any principal card of Citibank Credit Card and / or Citibank Private Label Card issued by Citibank and / or principal card of Diners Club Card issued by Diners Club International (HK) Limited (“Diners”) within the past 12 months from the date of issue of the Eligible Card will not be entitled to any welcome offers. (Except designated customers and applicants of Citi Prestige Card)
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Spending Conditions
5. Eligible Cardholders are entitled to the following welcome offers upon fulfilling the relevant spending conditions as below:
 
Card Types Applied Welcome Offers Spending Conditions
Citi Prestige Card+ 30,000 Asia Miles Pay the first year annual fee of HK$2,500
Citibank PremierMiles Card a) 4,000 Miles
(48,000 Points) or
Accumulate spending of HK$5,500 to HK$9,999 within the first 2 months from the date of card issuance
8,000 Miles
(96,000 Points) or
Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
b) Up to HK$1,800 Finance Charge Rebate N/A
Citibank Rewards MasterCard / Citibank Rewards Titanium MasterCard / Citibank Rewards UnionPay Card* / Citibank Rewards VISA a) 100,000 Points or Accumulate spending of HK$5,500 to HK$9,999 within the first 2 months from the date of card issuance
200,000 Points or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
b^) 50,000 Points or Accumulate spending of HK$2,500 or above within the first 2 months from the date of card issuance
c#) 50,000 Points or Accumulate spending of HK$1,000 or above within the first 2 months from the date of card issuance
d) Up to HK$1,800 Finance Charge Rebate N/A
Octopus Citibank Platinum Card / Octopus Citibank Gold Card a) HK$200 Octopus Cash or Make at least one Octopus automatic add value transaction of HK$250 within the first 2 months from the date of card issuance
b) Up to HK$1,800 Finance Charge Rebate N/A
Shell Citibank Platinum Card / Shell Personal Card a) HK$400 Fuel Rebate or Accumulate spending of HK$5,500 to HK$9,999 (with at least one Fuel Purchase at the Shell Stations) within the first 2 months from the date of card issuance
HK$800 Fuel Rebate or Accumulate spending of HK$10,000 or above (with at least one Fuel Purchase at the Shell Stations) within the first 2 months from the date of card issuance
b) Up to HK$1,800 Finance Charge Rebate N/A
Citibank I.T Platinum Card/ Citibank I.T Classic Card a) HK$400 I.T Cash Coupon/ b+ab Cash Coupon or Accumulate spending of HK$5,500 to HK$9999 within the first 2 months from the date of card issuance
HK$800 I.T Cash Coupon/ b+ab Cash Coupon or Accumulate spending of HK$10,000 or above within the first 2 months from the date of card issuance
b^) HK$200 I.T Cash Coupon/ b+ab Cash Coupon Accumulate spending of HK$2,500 or above within the first 2 months from the date of card issuance
c) Up to HK$1,800 Finance Charge Rebate N/A
+Each Eligible Cardholder must provide a valid number of Asia MilesTM membership under the same name and pay the first year annual fee of HK$2,500 in order to enjoy the welcome offer.
* The spending condition amount is the same for HKD and RMB currencies, i.e. the conversion rate of HKD and CNY is 1:1 in the calculation for the spending conditions.
^ Only applicable to university/college students.
# Only applicable to designated customers.
6. All posted transactions conducted by principal and supplementary card(s) are included in the calculation of spending condition. Invalid transactions, including but without limitation, withdrawal amount under the Balance Transfer Program, Cash Conversion Program and Dial-a-Check Installment Program, cash advances, fees and charges, payment to the Inland Revenue Department, casino transactions, online bill payment or unposted / cancelled / refunded transactions are excluded.
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Fulfillment of Welcome Offers
7.
(a) Octopus Cash: Will be credited into the relevant Eligible Card accounts within 1 month upon making the first Automatic Add Value Service transaction.
(b) Fuel Rebate: Will be credited into the relevant Eligible Card accounts within the first 4 months from the date of card issuance. Fuel Rebate will expire if no transaction has been made with Shell Citibank Platinum Card/Shell Personal Card for 6 consecutive statement months.
(c) Points: Will be credited into the relevant Eligible Card accounts within 1 month upon meeting the relevant spending condition. Citibank PremierMiles Cardholders can choose to convert his/her Points to miles of Asia Miles, KrisFlyer, Royal Orchid Plus and SkyMiles, which is subject to the conversion rate of the chosen Mileage Program. The above calculation of miles is based on the conversion rate of Asia Miles/KrisFlyer. Citibank PremierMiles Cardholders can also choose to convert Points to equivalent Rebate which is subject to the Terms and Conditions of the Citibank PremierMiles Card Reward Program.
(d) I.T Cash Coupon / b+ab Cash Coupon: Will be mailed to Eligible Cardholders’ correspondence address within 1 month upon fulfilling the relevant spending condition. For Terms and Conditions of the Cash Coupon, please refer to the overleaf of the Cash Coupon.
(e) Asia Miles: Will be credited into the Eligible Cardholder’s Asia Miles accounts within 3 months after the first year annual fee has been billed on the Eligible Cardholder’s first statement of account.
(f) Finance Charge Rebate: Will be credited into the Eligible Card accounts within the first 10 months from the date of card issuance. The finance charge rebate is equivalent to 50% of the finance charge shown on the first 6 statements, subject to a maximum cap of HK$300 per statement and up to HK$1,800 for all 6 statements (will be rounded up to the nearest HK$1). If Eligible Cardholders have any waiver or reversal of finance charge or fail to pay the minimum payment due on or before the payment due date in the first 6 statements, Eligible Cardholders will not be entitled to any finance charge rebate. Finance charge rebate cannot be used to settle any previous outstanding balances, withdrawn as cash advance, nor be transferred or exchanged for cash or other offers.
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All Offers Terms & Conditions
8. If Eligible Cardholders select more than one welcome offer on the application form, Citibank reserves the right to provide only one of the welcome offers at its sole discretion.
9. If Eligible Cardholders are entitled to receive any other promotional offers under other promotions, Citibank reserves the right to provide only one of the promotional offers at its sole discretion.
10. Welcome offers cannot be changed once indicated on the application form, transferred to another person, cancelled, reversed nor exchanged for cash.
11. Eligible Cardholders’ Eligible Card accounts must be valid and in good standing during the entire Promotion Period and fulfillment period in order to enjoy the welcome offers.
12. In case of any fraud / abuse / reversal or cancellation of transactions included in the calculation of spending condition, Citibank reserves the right to debit from the Eligible Cardholders’ credit card accounts the equivalent amount of welcome offers awarded under this promotion without prior notice.
13. All welcome offers are available on a first-come-first-served basis while stocks last. Citibank reserves the right to grant an alternative offer in case of shortage.
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General Terms & Conditions
14. Higher credit limit may be given if
 
a. Eligible Cardholders submit valid income/asset proof within the first 3 months from the date of card issuance or
b. Eligible Cardholders also open a Citibank Payroll Account and have payroll deposit in their Citibank Payroll Account through autopay/ standing instruction/ check deposit within the first 3 months from the date of card issuance.
15. Employees of Citibank or Citibank N.A or its subsidiaries are not eligible for any Promotion offers.
16. Citibank is not a supplier or service provider of the products/ services/ auxiliary services provided and shall not be responsible for any matters relating to the products or services provided. The respective merchants are solely responsible for all obligations and liabilities in relation to such products or services. Upon redemption, all the products/ services/ auxiliary services cannot be replaced, returned or refunded.
17. Citibank and the respective merchants reserve the right to amend these and relevant Terms and Conditions at any time without prior notice.
18. All matters and disputes will be subject to the final decision of Citibank and the respective merchants.
19. In case of discrepancy between the English and Chinese versions, the English version shall prevail.
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Required Document
20. Please enclose the following copies of documents to avoid processing delay. HKID of Principal Card Applicant AND Residential address proof within the recent 3 months showing the name of Principal Card Applicant, e.g. electricity bill or bank statement AND Any one of the following income/ asset proof documents showing the name of the Principal Card Applicant: Latest 1 month's payroll slip OR Full set of bank statements/ passbook showing the name of Principal Card Applicant account number and last 3 months' salaries OR Other asset proof, e.g. fixed deposit advice. For Principal Card Applicant who is not a Permanent Hong Kong Resident, please also provide: Valid passport showing the name, passport number and nationality of Principal Card Applicant AND Employment contract showing employment period. For Principal Card applicants with Former Name, please provide relevant documentary proof, such as certificate of registered particulars or tax return.Please note that application form and any document submitted will not be returned. Additional documents may be required to facilitate credit processing.
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Same-day Card Issuance Required Document
21. Customers who successfully apply for the Designated Card during the Promotion Period are required to submit the valid residential address proof and income / asset proof during application or within 1 month from the date of card approval. Valid residential address proof includes residential address proof within the recent 3 months showing the name of the Principal Cardholders, e.g. electricity bill or bank statement. Valid income / asset proof documents include Latest 1 month's payroll slip OR Full set of bank statements / passbook showing the name of the Principal Cardholders, account number and last 3 months' salaries OR Other asset proof, e.g. fixed deposit advice.
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Major Terms and Conditions of Citibank Credit Card Cardholder Agreement
Cardholder agrees to abide by the Terms and Conditions as set out in the relevant Citibank Credit Card / Citibank Private Label Card / Diners Club Card Agreement / the Conditions of Issue of Octopus Automatic Add Value Agreement issued by Octopus Cards Limited (“OCL”) / the Terms and Conditions for Octopus Rewards Programme issued by Octopus Rewards Limited (“ORL”), whichever is applicable (each an “Agreement”, as amended from time to time). Cardholder's attention is drawn, in particular, to the Terms and Conditions listed below, which Terms and Conditions are more fully detailed in the relevant Agreement.
1. Cardholder shall sign on the Citibank Credit Card as soon as it is received.
2. Cardholder agrees to keep any personal identification number ("PIN") confidential and to inform Citibank if the PIN is known to any other person. Cardholder will indemnify Citibank against any losses or liabilities resulting from the PIN being known to any other person.
3. Cardholder is responsible for repaying any outstanding balance on time and is liable for penalty charges if the required minimum payment is not made.
4. In case of default, Cardholder is liable to pay the costs and expenses reasonably incurred by Citibank in recovering the debt.
5. If the Cardholder acts fraudulently or with gross negligence, he/she shall be responsible for all losses incurred by Citibank.
6. The maximum liability for unauthorised transactions before a Card loss is reported shall be HK$500/CNY500, excluding transactions resulting from
(i) use of the Card in automated teller machines,
(ii) for Octopus Citibank Credit Card, use of the Octopus function on the Octopus Citibank Credit Card.
7. A statement of account shall be conclusive if the Cardholder fails to report an unauthorised transaction within 60 days from the statement date.
8. Citibank has the right to set off any credit balance maintained by the Cardholder with Citibank.
9. Principal Cardholders shall be responsible for debts of both the Principal and Supplementary Cards. A Supplementary Cardholder shall only be responsible for debts incurred in using his/her own Supplementary Card.
10. Citibank reserves the right to demand immediate repayment.
11. The Cardholder has the right to terminate the Agreement if he / she does not accept any amendment to the Agreement proposed by Citibank.
12. Octopus Citibank Credit Card may be used as an Octopus. Use of the Octopus function on the Card shall be subject to the Conditions of Issue of Octopus and/or other Terms and Conditions laid down by Octopus Cards Limited ("OCL") and/or its affiliates (including Octopus Rewards Limited ("ORL")) from time to time. Each Card is pre-linked to AAVS and such linkage cannot be cancelled (unless terminated together with the Card), or be altered to link with another credit card account. Use of the AAVS function on the Card shall be subject to the Octopus Automatic Add Value Agreement. Upon approval of this application by Citibank, the Cardholder shall also be automatically registered as a member of the Octopus Rewards Programme operated by ORL.
13. The Citibank Rewards UnionPay Card consists of both a Hong Kong Dollar account and a Renminbi account. The values of all transactions (including cash advance and all related fees and charges) denominated in CNY will be debited to the Renminbi Account. The values of all other transactions (including cash advance and all related fees and charges) will be debited to the Hong Kong Dollar Account. The Cardholder shall settle payment to each of the accounts separately using funds in the currency in which the relevant account is denominated. Citibank will not convert and/or transfer any credit balance or overpayment from the Hong Kong Dollar Account to the Renminbi Account or vice versa to settle the outstanding balance of the other account. The Cardholder shall make payment directly to the relevant account in order to settle the outstanding balance.
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