You are one click away from completing your Credit Card / Personal Loans application or uploading the supporting documents. Simply copy and paste your application number from our emails in the below box to access your application.
FAQs: 1. Unable to complete your application? Please double check that the application number you entered is correct. You can find this number in the application email we sent you. If the problem persists, please create new application or contact Citiphone at 2860 0333.
2. Unable to upload documents? Please click [here] to review the upload guidelines and continue uploading documents at that page.
Documents Required:
HKID (colored copy with signature)
And
Proof of residential address
• Latest 1 month's proof, e.g. electricity bill or banking statement
And
Proof of income or assets
For Standard Credit Card applicants:
Latest 1 month's payroll slip OR
FULL SET of Bank statement/passbook showing your name, account no. and latest 3 month's salaries OR
Other asset proof, e.g. current full month fixed deposit advice
For Student Credit Card applicants: Front and back copies of student identity card (please refer to identity card photocopying tips)
For self-employed applicants:
Personal Tax Assessment and/or Profit Tax Record AND
Other asset proof, e.g. current full month fixed deposit advice
For NON-permanent HK resident applicants:
Employment contract/employment letter showing employment period
HKID (colored copy with signature) and passport copy showing the name, document number and nationality of the applicant
Copy of working VISA, showing your name, issue date and visa validity
Others:
If you have a Former Name, please also submit:
Documented proof, e.g. Deed Poll.
If you have a relative/spouse that is an Employee/Director of Citibank (Hong Kong) Limited:
Please provide the Name and Department of that employee/Director. You must also notify the bank promptly in writing if there is any change to this declaration
If you are unable to continue your application, please create new application or contact loan application hotline at 2963 6477.
If you are unable to submit documents, please click here.
Required documents:
Hong Kong Permanent Resident Identity Card Copy (Please sign on the copy), AND
Latest residential address proof (e.g. electricity bill or bank statement)
Income proof, e.g. latest month's payroll slip, latest salary tax demand note, latest MPF contribution proof or latest three months' payroll account bank statement/account passbook (with first page showing your name and account number)
Latest three months' full set of main bank statement/account passbook (with first page showing your name and account number)
For self-employed applicants:
Personal Tax Assessment and/or Profit Tax Record AND
Certification of incorporation / Business Registration Certificate
If you have a Former Name, please also submit:
Documented proof, e.g. Deed Poll.
If you have a relative/spouse that is an Employee/Director of Citibank (Hong Kong) Limited:
Name and Department of that employee/Director. You must also notify the bank promptly in writing if there is any change to this declaration
To borrow or not to borrow? Borrow only if you can repay!
