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You are one click away from completing your Credit Card / Personal Loans application or uploading the supporting documents. Simply copy and paste your application number from our emails in the below box to access your application.

If you are unable to continue your application, please create new application or contact Citiphone at 2860 0333.
If you are unable to submit documents, please click here.
Required documents:
  1. HKID Copy (please sign on the copy)
  2. Proof of residential address
    • Latest 1 month’s proof , e.g. electricity bill or banking statement
  3. Proof of income or assets
    For Standard Credit Card applicants:
    • Latest 1 month's payroll slip OR
    • FULL SET of Bank statement/passbook showing your name, account no. and latest 3 month's salaries OR
    • Other asset proof, e.g. current full month fixed deposit advice
For Student Credit Card applicants:
  • Front and back copies of student identity card (please refer to identity card photocopying tips)
For self-employed applicants:
  • Personal Tax Assessment and/or Profit Tax Record AND
  • Other asset proof, e.g. current full month fixed deposit advice.
For NON permanent HK resident applicants:
  • Employment contract/employment letter showing employment period
  • Copies of HKID and passport showing the name, passport number and nationality of the applicant.
  • Copy of working VISA, showing your name, issue date and visa validity
If you have a Former Name, please also submit:
  • Documented proof, e.g. Deed Poll.
If you have a relative/spouse that is an Employee/Director of Citibank (Hong Kong) Limited:
  • Name and Department of that employee/Director. You must also notify the bank promptly in writing if there is any change to this declaration
If you are unable to continue your application, please create new application or contact loan application hotline at
2963 6477.
If you are unable to submit documents, please click here.
Required documents:
  1. Hong Kong Permanent Resident Identity Card Copy (Please sign on the copy), AND
  2. Latest residential address proof (e.g. electricity bill or bank statement)
  3. Income proof, e.g. latest month's payroll slip, latest salary tax demand note, latest MPF contribution proof or latest three months' payroll account bank statement/account passbook (with first page showing your name and account number)
  4. Latest three months' full set of main bank statement/account passbook (with first page showing your name and account number)
For self-employed applicants:
  • Personal Tax Assessment and/or Profit Tax Record AND
  • Certification of incorporation / Business Registration Certificate
If you have a Former Name, please also submit:
  • Documented proof, e.g. Deed Poll.
If you have a relative/spouse that is an Employee/Director of Citibank (Hong Kong) Limited:
  • Name and Department of that employee/Director. You must also notify the bank promptly in writing if there is any change to this declaration

To borrow or not to borrow?
Borrow only if you can repay!