Want to get the most out of your shopping each month? Mark the 18th of every month on your calendar.
On every Citi Taobao Day, shop at Taobao using AlipayHK account binded with a Citi Credit Card, and convert your Citi Points on AlipayHK mobile app to redeem AlipayHK Coupon to earn up to HK$130 rewards in total! Keep shopping and earning rewards!

Promotion days: of every month

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Limited quota on a first-come-first-served basis

Limited Time Offer 1
Get rewards when you shop at Taobao via AlipayHK with Citi Credit Card

Single transaction of
HK$400 or above at Taobao

Get HK$40
AlipayHK Coupon

Limited Time Offer 2
Convert Citi Points to AlipayHK Coupons and earn extra rewards in AlipayHK App

Convert 25,000 Citi Points
to AlipayHK HK$100 Coupon via
AlipayHK App

Earn an extra AlipayHK Coupon
per conversion
HK$30

Maximum extra AlipayHK Coupons entitled
on each Promotion Date:
HK$90


Remarks: AlipayHK Bonus Coupon can be used for any transaction after redeeming all applicable rewards provided the net transaction amount is HK$41 or above (for AlipayHK Bonus Coupon earned from Offer 1) or HK$31 or above (for AlipayHK Bonus Coupon earned from Offer 2) and the transaction is settled by Citi Credit Card issued by Citibank (except Citi Rewards UnionPay Card), except for payments made for Taobao purchases, Charity, P2P and Remittance. Cardholder may go to the “Home” page and select “Reward” to read details of the AlipayHK Coupon.

Earn up to HK$130 rewards on Monthly Limited Time Offer!

Limited quota on a first-come-first-served basis


Limited time offer

Citi FlexiBill and Citi PayLite

Successfully apply via Citi Mobile® App to enjoy up to 2% unlimited rewards!

Terms and conditions apply. For details, please visit citibank.com.hk/flexibill1 and citibank.com.hk/paylite1

Smart tip

Want to review your credit card transaction record after shopping? Want to check if your refund has been deposited? Now there’s no need to wait for your monthly credit card statement - simply check all these by logging in to Citi Mobile App anytime, anywhere!

Want to check-out your favourite items faster?
Download and link your Citi Credit Card on AlipayHK now!

Don’t forget to add your items to the shoping cart after linking your Citi Credit Card

Citi Credit Card Usage Campaign - Taobao/AlipayHK Monthly Limited-time offer

General Terms and Conditions:

  1. Unless otherwise specified, the promotion runs as below (“Promotion Period”):
    Month Date Time
    July July 18, 2020 00:00-23:59 (Hong Kong Time)
    August August 18, 2020 00:00-23:59 (Hong Kong Time)
    September September 18, 2020 00:00-23:59 (Hong Kong Time)
    October October 18, 2020 00:00-23:59 (Hong Kong Time)
    November November 18, 2020 00:00-23:59 (Hong Kong Time)
    December December 18, 2020 00:00-23:59 (Hong Kong Time)
    All Eligible Transactions (based on transaction dates, as defined in Clause 19) must be conducted during the Promotion Period.
  2. Unless otherwise specified, this promotion applies to cardholders ("Cardholders") of Citi Credit Cards issued by Citibank (Hong Kong) Limited ("Citibank") except Citi Rewards UnionPay Card ("Eligible Cards") who are also users of the AlipayHK Mobile Application (“the AlipayHK App”) (“Cardholders”). When the AlipayHK App system cannot process a certain Eligible Card type, it may mean that the AlipayHK App does not accept it. Please contact AlipayHK for details.
  3. In order to participate in the promotion, Cardholders are required to settle payments with Eligible Cards the AlipayHK Mobile Application (the “AlipayHK App”) during the Promotion Period.
  4. Citibank will determine the eligibility of Cardholders to participate in this promotion, as well as the eligible transactions based on Citibank's records.
  5. In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the offer was awarded, Citibank reserves the right to debit from the Cardholders' Eligible Card account the equivalent amount of the offer without prior notice.
  6. Cardholders' Eligible Card accounts must be valid and with good credit record during the Promotion Period in order to be eligible to receive any offers, otherwise Citibank reserves the right to forfeit the offers without prior notice.
  7. Cardholders must keep and submit the relevant original credit card sales slips and original merchant sales receipts and/or other documents in respect of the Single Net Transactions for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
  8. Unless otherwise specified, this promotion cannot be used in conjunction with other special promotions, discounts or promotional Offers, nor be transferred or exchanged for cash or other offers.
  9. Unless otherwise specified, all amounts will be in Hong Kong Dollars.
  10. Coupons and/or rewards cannot be used to purchase any gift/cash vouchers, gift certificates or prepaid cards. They may not be exchanged for cash and are non-transferable. For goods return or refund, the amount on the relevant coupon will not be returned and the relevant coupon will not be re-issued.
  11. Offer is subject to offer or service availability, account status checking and final acceptance by Citibank and AlipayHK at their absolute discretion. Photos, product specifications and prices are for reference only.
  12. For the avoidance of doubt, “each Eligible User” refers to a natural person with legal capacity who uses the AlipayHK App and Wallet service, but not merely an AlipayHK account. To further avoid any dispute, in the following circumstances, the relevant accounts will be deemed to be used by the same user and can only participate in this Promotion once:
    (i) Connection on the same mobile phone or mobile device, such as the logging in or activation of multiple accounts; or
    (ii) Connection of an AlipayHK account or mobile number on multiple mobile phones or mobile devices, such as the logging in or activation on such devices; or
    (iii) The same credit card number being connected to multiple AlipayHK accounts. In the case of any of the above, in order to verify the Eligible User’s identity and prevent the risk of theft or misuse of such AlipayHK account, mobile phone number, mobile device or credit card number, AlipayHK reserves the right to suspend or terminate the release of the Offer to the relevant account and to take legal action.
  13. Citibank, AlipayHK and Taobao/Tmall platforms will carry out this Promotion in accordance with applicable laws. If the Promotion cannot be carried out smoothly due to a force majeure event, Citibank, AlipayHK and Taobao/Tmall platforms cannot be held liable for any damage, loss or dispute therein. A force majeure event is regarded as any government orders, damaging cyberattack, electronic system failure or circumstance beyond the control of Citibank, AlipayHK and Taobao/Tmall platforms.
  14. AlipayHK and Citibank shall not be liable or construed as providing any guarantee as to the quality and availability of the products and/or service provided by sellers and merchants on the “Taobao Designated Shopping Platforms”.
  15. Citibank and AlipayHK reserve the right to change, suspend or terminate the Promotion or its terms and conditions at its sole discretion without prior notice. Citibank and AlipayHK shall not be liable for such change, suspension or termination and reserve the right of final decision of all the matters and disputes.
  16. For any enquiries in relation to AlipayHK App and its services or offers, please call the AlipayHK customer service hotline at (852) 2245 3201.
  17. Citibank and AlipayHK reserve the right to amend the terms & conditions without prior notice. All matters and disputes are subject to the final decision of Citibank and AlipayHK.
  18. In the event of any discrepancy between the English and Chinese versions of these terms & conditions, the English version shall prevail.

“‘Enjoy up to HK$130 Rewards on Taobao” Terms and Conditions:

Offer 1: Get HK$40 AlipayHK Coupon on Taobao via AlipayHK app

  1. During the Promotion Period, Cardholders are entitled to a HK$40 AlipayHK Coupon upon making a Single Net Transaction (as defined in Clause 23) of HK$400 or above at Taobao (including but not limited to Taobao (world.taobao.com), Tmall (tmall.com), Taobao Mobile Application or Tmall Mobile Application) (“Taobao Platforms”) (as defined in Clause 21) (“Offer 1”) with Eligible Cards via AlipayHK (“Eligible Transaction”).
  2. "Offer 1" will be subject to a maximum of 2,000 quota each month throughout the Promotion Period and each Eligible User can only enjoy "Offer 1" for once on the promotion date of each month, that's a maximum of HK$40 AlipayHK coupon. Offers are limited in quantity and on a first-come-first-served basis. The computer record of AlipayHK shall prevail under any circumstances.
  3. “Taobao Platforms” refer to Taobao (world.taobao.com), Tmall (tmall.com), Tmall Mobile Application, Taobao mobile application or Taobao Lite mobile application only, which includes applicable Taobao/Tmall merchants.
  4. Cardholders are required to successfully bind their Eligible Cards to their AlipayHK accounts in AlipayHK Mobile Application and make an Eligible Transaction in order to enjoy the Offer.
  5. A "Single Net Transaction” refers to the final posted net purchase amount made with an Eligible Card via AlipayHK App at “Taobao Platforms” in a single transaction during the Promotion Period (based on transaction dates). The exact amount of a Single Net Transaction shall be determined based on the real-time exchange rate of the AlipayHK App system at the time of the transaction. The “Currency” tool in the AlipayHK App is for reference only.
  6. The AlipayHK Coupon(s) will be stored to the Eligible Cardholder’s AlipayHK App account within 24 hours upon successful Transaction and will be valid for 60 days upon issuance by AlipayHK and shall be available for next purchase on AlipayHK with Citi Credit Cards. The AlipayHK Coupon will be subject to its own terms and conditions. The AlipayHK App must be updated to the latest version. Cardholder may go to the “Home” page and select “Reward” to read details of the AlipayHK Coupon. Citibank and AlipayHK shall bear no liability if Eligible Cardholders cannot perform a success redemption of relevant rewards and/or the relevant reward is lost due to any circumstances.
  7. Except for payments made for Taobao, Charity, P2P and Remittance, an AlipayHK Bonus Coupon can be used for any transaction after redeeming all applicable rewards provided the net transaction amount is HK$41 or above and a Citi Credit Card issued by Citibank (except Citi Rewards UnionPay Card) is used as the funding channel. Only one (1) AlipayHK Bonus Coupon can be used per transaction.
  8. The AlipayHK Coupons issued under this Offer 1 are Basic Rewards. Basic Rewards may be used in conjunction with one (1) Priority Reward (including User Special Reward), but Priority Reward shall have priority in usage. If there are more than one Priority Reward in the user’s AlipayHK account, the Priority Reward with the highest value will be used first. In case the Priority Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Priority Rewards are the same, the Priority Reward with the earliest redemption date will be used first.
  9. One (1) Priority Reward may be used in conjunction with one (1) Basic Reward (including welcome rewards and designated merchant e-stamp coupons) or Accumulative Basic Reward(s) (up to ten (10) coupons) (including rewards for referring existing users) in applicable circumstances. If the user does not have any Accumulative Basic Reward, the Basic Reward with the highest value will be used first. In case the Basic Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Basic Rewards are the same, the Basic Reward with the earliest redemption date will be used first. If the user has both Basic Reward and Accumulative Basic Reward, the priority of using such coupons will be determined by (i) the value of one (1) such Basic Reward (highest value) and (ii) the aggregate value of the Accumulative Basic Reward(s) (up to ten (10) coupons), and the coupon(s) with the highest value between (i) and (ii) will be used first. In case of same value between (i) and (ii), Accumulative Basic Reward(s) (up to ten (10) coupons) will be used.
  10. The use of different types of AlipayHK coupons are subject to their respective terms and conditions issued by AlipayHK. The actual payment page in AlipayHK App shall prevail. Please refer to AlipayHK for details.
  11. For the avoidance of doubt, the Offer is not applicable in the following circumstances on Taobao/Tmall platforms: non-AlipayHK mobile app paying order, Taobao (Xianyu)’s order, virtual goods (including but not limited to anything that does not require shipment such as virtual currency, prepaid cards, etc.), or any other circumstances as specified by ”Taobao Designated Shopping Platforms”.
  12. The Offer may be used in conjunction with red packets, merchant discounts, shopping rewards, etc. on Taobao or Tmall Platform, subject to the actual payment page which shall prevail under any circumstances.
  13. The Offer is not exchangeable for cash or other items and is non-transferable. For goods return or refund, the amount on the Offer will not be returned and the Offer will not be re-issued.

Offer 2: Convert Citi Points to AlipayHK Coupons to earn up to extra HK$90 AlipayHK Bonus Coupons

  1. “Offer 2” only applies to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (“Designated Cards”).
  2. During the Promotion Period, Cardholders of Eligible Cards who successfully make a minimum conversion of 25,000 Citi Points to HK$100 value of AlipayHK Coupons via the AlipayHK App with a Designated Card (“Redemption”) are eligible to receive an extra HK$30 AlipayHK Bonus Coupon (“AlipayHK Bonus Coupon”) (“Eligible Cardholder”) (“Offer 2”). All Redemptions are subject to “Terms and Conditions governing ‘Citi Points Conversion to AlipayHK Coupons’ via AlipayHK App” available at www.citibank.com.hk/pc.
  3. “Offer 2” will be subject to a maximum quota of 2,000 each month throughout the Promotion Period and each Eligible User can enjoy “Offer 2” for a maximum of 3 times each month in the entire Promotion Period. Offers are limited in quantity and on a first-come-first-served basis. The computer record of AlipayHK shall prevail under any circumstances.
  4. To successfully carry out a Redemption, Cardholders should ensure there are sufficient available Citi Points in their Eligible Card accounts to complete each Redemption.
  5. The AlipayHK Bonus Coupon(s) will be stored to the Eligible Cardholder’s AlipayHK App account within 24 hours upon successful Redemption and will be valid for 60 days upon issuance by AlipayHK and shall be available for next purchase on AlipayHK with Citi Credit Cards. The AlipayHK Coupon will be subject to its own terms and conditions. The AlipayHK App must be updated to the latest version. Cardholder may go to the “Home” page and select “Reward” to read details of the AlipayHK Coupon. Citibank and AlipayHK shall bear no liability if Eligible Cardholders cannot perform a success redemption of relevant rewards and/or the relevant reward is lost due to any circumstances.
  6. For the purposes of Offer 2, AlipayHK’s record shall prevail under any circumstances.
  7. Except for payments made for Taobao, Charity, P2P and Remittance, an AlipayHK Bonus Coupon can be used for any transaction after redeeming all applicable rewards provided the net transaction amount is HK$31 or above and a Citi Credit Card issued by Citibank (except Citi Rewards UnionPay Card) is used as the funding channel. Only one (1) AlipayHK Bonus Coupon can be used per transaction.
  8. The AlipayHK Bonus Coupons issued under this Offer 2 are Basic Rewards. Basic Rewards may be used in conjunction with one (1) Priority Reward (including User Special Reward), but Priority Reward shall have priority in usage. If there are more than one Priority Reward in the user’s AlipayHK account, the Priority Reward with the highest value will be used first. In case the Priority Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Priority Rewards are the same, the Priority Reward with the earliest redemption date will be used first.
  9. One (1) Priority Reward may be used in conjunction with one (1) Basic Reward (including welcome rewards and designated merchant e-stamp coupons) or Accumulative Basic Reward(s) (up to ten (10) coupons) (including rewards for referring existing users) in applicable circumstances. If the user does not have any Accumulative Basic Reward, the Basic Reward with the highest value will be used first. In case the Basic Rewards are of the same value, the one with the earliest expiry date will be used. If the expiry dates of the Basic Rewards are the same, the Basic Reward with the earliest redemption date will be used first. If the user has both Basic Reward and Accumulative Basic Reward, the priority of using such coupons will be determined by (i) the value of one (1) such Basic Reward (highest value) and (ii) the aggregate value of the Accumulative Basic Reward(s) (up to ten (10) coupons), and the coupon(s) with the highest value between (i) and (ii) will be used first. In case of same value between (i) and (ii), Accumulative Basic Reward(s) (up to ten (10) coupons) will be used.
  10. The use of different types of AlipayHK coupons are subject to their respective terms and conditions issued by AlipayHK. The actual payment page in AlipayHK App shall prevail. Please refer to AlipayHK for details.

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