Citi PayAll new user can now earn up to 10,500 bonus miles^ during the promotion period. Your next getaway can happen faster than you think!
Register now via Get More on the Citi Mobile® App, and pay all your bills with Citi PayAll to fly out sooner!
Pay
Bills, Earn Miles and Take Off!
From now to August 14, 2025 Successfully register and make payments of designated amounts using Citi PayAll in the following phases to earn up to 7,500 bonus miles^.
New user can receive up to an extra 3,000 bonus miles^.
| Accumulated payment amount per phase | Entitled miles^ per phase | Entitled bonus miles^ for new user per phase | |
|---|---|---|---|
| Tier 1 | HK$10,000 - HK$34,999 | 1,000 | 500 |
| Tier 2 | HK$35,000 or above | 2,500 | 1,000 |
| Earn up to 7,500 bonus miles^ during the
promotion period. New user can earn up to an extra 3,000 bonus miles^! |
|||
| Phases in which eligible user complete eligible Citi PayAll transactions | Eligible Citi PayAll transactions completed in below dates will be
considered
for the promotion (based on the payment due date) |
|---|---|
| Phase 1 | From April 15 to May 14, 2025 |
| Phase 2 | From May 15 to June 14, 2025 |
| Phase 3 | From June 15 to July 14, 2025 |
| Phase 4 | From July 15 to August 14, 2025 |
| Settle your payments using Citi PayAll with an accumulated amount of HK$35,000 or more per phase for 3 phases | ||
|---|---|---|
| Citi Prestige Card# |
Total Rewards for new user: 28,000 miles^ (Existing user: 25,000miles^) |
Jet off to Bali and soak up the sun and sea |
| Citi PremierMiles Card# |
Total Rewards for new user: 23,625 miles^ (Existing user: 20,625miles^) |
Fly to Shanghai or
Singapore It’s entirely your choice |
| Citi Rewards Card# |
Total Rewards for new user: 17,500 miles^ (Existing user: 14,500miles^) |
Say hello to Taipei for a quick getaway |
Register via Get More on the Citi Mobile® App now!
Remarks
-
#A service fee of HK$200 will be charged for each redemption of Citi Reward Credit Card points, with a minimum redemption unit of 18,000 points. The service fee does not apply to Citi Prestige Credit Card and Citi PremierMiles Credit Card.
-
^The mileage earned will first be rewarded in the form Citi ThankYouSM Rewards Points, and the total rewards illustrated is inclusive of the credit card basic reward and the Extra Miles rewarded under this program. Terms and Conditions prevail under ‘Citi ThankYouSM Rewards’. For details on the promotion reward points and equivalent miles calculation method, please refer to the promotion terms and conditions.
-
•"New user" refer to eligible customers who have not made any Citi PayAll transaction during the period between December 1, 2021 and April 14, 2025 (“New User”).
-
•Eligible Citi PayAll transactions only include transactions where registered users choose to pay service fees (eligible Citi PayAll transactions) and are completed during the promotional period (based on the payment due date).
Insurance
Insurance premium payments
Tax
Income Tax, Property Tax, other Tax to IRD
Rent
Rent and Rental Deposits
Renovation Fee
Renovation and Repairs
Electricity, water & gas bills
Utility bills
Education Expenses
Major kindergartens, primary, secondary schools and universities
-
1
Login to the Citi Mobile® App and select “Citi PayAll”
-
2
Make a new payment and choose the purpose of payment
-
3
Select your payment frequency
-
4
Enter your payment amount and bill payment date
-
5
Select your preferred card and pick whether to earn rewards for this payment
-
6
Choose an existing payee or input the beneficiary details and remarks of a new payee
-
7
Review and confirm payment
-
1
Login to the Citi Mobile® App and select “Citi PayAll”
-
2
Make a new payment by choosing the purpose of payment for the relevant merchant list or choose from the list of saved merchant payees directly
-
3
Select your payment frequency
-
4
Enter your payment amount and bill payment date
-
5
Select your preferred card and pick whether to earn rewards for this payment
-
6
Input the bill account details and remarks
-
7
Review and confirm payment
For recurring
payments,schedule your payment 4 days in
advance and never miss a payment
May 27
Set up payment
|
 |
May 28Deduct
payment
amounts
from your
credit card
|
|
May 30Successful
transfer
and
payment
|
Looking for a more flexible way
to settle your large expenses?Remarks
^The installments from the Citi Credit Card “FlexiBill” Installment Program and Citi Credit Card “PayLite” Installment Program are billed to the Citi Credit Card account monthly similar to a normal retail purchase and are subject to usual finance charge if you pay/ had paid less than the statement balance indicated on your current or previous monthly statements of account on or before the payment due date. For details, please refer to Terms and Conditions for Citi Credit Card "FlexiBill" Installment Program and Citi Credit Card "PayLite" Installment Program.
Citi PayAll is as easily as making
bank transfer via
your mobile!User Case 1
John
• 28 years old • Engaged, no kids • Computer Analyst • Just bought a new property
| Item | Expense | Points Earned |
|---|---|---|
| Wedding Expenses | HK$80,000 | 120,000 |
| Renovation Fee | HK$50,000 | 75,000 |
| Management fee | HK$2,000 | 3,000 |
• The calculation is based on the assumption
that all
transactions are made with Citi
PremierMiles Card, cardholders of Citi PremierMiles Card will be awarded 12 Points
per HK$8 local
transaction posted.
• Purpose of Payment options (for example: Rent, Tuition
Fees, Management Fees
and Monthly Car Park Fees) in Citi PayAll are for reference only, and will not
affect the payment
setup.
User Case 2
Beth
• 32 years old • Married, no kids • White Collar, work in Central • Own a car
| Item | Expense | Points Earned |
|---|---|---|
| Car Park Rental | HK$5,000 | 7,500 |
| Home Renovation Fee | HK$30,000 | 45,000 |
| Personal Trainer Fee | HK$5,000 | 7,500 |
• The calculation is based on the assumption
that all
transactions are made with Citi PremierMiles Card, cardholders of Citi
PremierMiles Card will be
awarded 12 Points per HK$8 local transaction posted.
• Purpose of Payment
options (for example:
Rent, Tuition Fees, Management Fees and Monthly Car Park Fees) in Citi PayAll are
for reference only,
and will not affect the payment setup.
User Case 3s
Linda
• 40 years old • Hire a domestic helper • Professional • Rent a property• Rent a property
| Item | Expense | Points Earned |
|---|---|---|
| Home Rental | HK$25,000 | 37,500 |
| Domestic helper’s service fees | HK$5,000 | 7,500 |
| Tuition fee for kids | HK$20,000 | 30,000 |
• The calculation is based on the assumption
that all
transactions are made with Citi PremierMiles Card, cardholders of Citi
PremierMiles Card will be
awarded 12 Points per HK$8 local transaction posted.
• Purpose of Payment
options (for example:
Rent, Tuition Fees, Management Fees and Monthly Car Park Fees) in Citi PayAll are
for reference only,
and will not affect the payment setup.
-
1
Login to the Citi Mobile® App and select “Citi PayAll”
-
2
Make a new payment and choose the purpose of payment
-
3
Select your payment frequency
-
4
Enter your payment amount and bill payment date
-
5
Select your preferred card and pick whether to earn rewards for this payment
-
6
Choose an existing payee or input the beneficiary details and remarks of a new payee
-
7
Review and confirm payment
-
1
Login to the Citi Mobile® App and select “Citi PayAll”
-
2
Make a new payment by choosing the purpose of payment for the relevant merchant list or choose from the list of saved merchant payees directly
-
3
Select your payment frequency
-
4
Enter your payment amount and bill payment date
-
5
Select your preferred card and pick whether to earn rewards for this payment
-
6
Input the bill account details and remarks
-
7
Review and confirm payment
“Earn Extra Miles with Citi PayAll (April 15, 2025 – August 14, 2025)” Terms and Conditions
- The Promotion Period is valid from April 15, 2025 to August 14, 2025, both dates inclusive ("Promotion Period"). For payments through Citi PayAll service, eligibility for the offer is based on Payment Due Date. For future dated, monthly and weekly payments, Payment Due Date must be at least 4 Business days (Monday to Friday, except public holidays, Saturday and Sunday) (“Business Days”) after the date of payment setup. For instant Payment, the Payment Due Date is the same as Payment Setup Date. Capitalized terms and expressions used in these Terms and Conditions shall have the same respective meanings as defined in the Citi PayAll Service Terms and Conditions unless the context requires
- This Promotion is applicable to selected cardholders who receive the promotional email, SMS, Citi Mobile® App Push Notification or Get More Banner for this Promotion in Citi Mobile® App and have made Registration pursuant to Clause 5 below (“Eligible Cardholders”). Eligible Cardholders must use their Citi Prestige Card, Citi PremierMiles Card, or Citi Rewards Card (Visa & Mastercard) issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards") to settle payments. Citi PayAll is not applicable to Citi Rewards UnionPay Card.
- The Promotion for New User with additional top up bonus referred to in Clause 9 below is applicable to Eligible Cardholders of Eligible Cards who have not made any Citi PayAll transaction during the period between December 1, 2021 and April 14, 2025 (“New User”).
- Citibank will not accept any liability in relation to any loss of rewards / payment delay incurred due to an incorrect information being provided by the Eligible Cardholder.
- To be eligible, Eligible Cardholders are required to make a successful one-time registration via Citi Mobile App® “Get More” page during the Promotion Period (“Registration”) in order to participate in this Promotion. Each Eligible Cardholder is required to register once only. Registration with a supplementary card is not accepted.
- If Eligible Cardholders choose to pay Citi PayAll service fee (“Service Fee") for a new Citi PayAll payment setup, the fee will be reflected on “Review & Confirm” page upon payment setup, and it applies to all recurring payments thereafter under the same setup. Registered Cardholders can earn rewards on the relevant Eligible Card ("basic credit card rewards") subject to the relevant rewards program and extra Promotional Bonus Offer (“promotional bonus rewards”) subject to the terms and conditions under this Promotion for the Citi PayAll transactions with Service Fee. If Eligible Cardholders choose to enjoy zero Service Fee, no basic credit card rewards nor promotional bonus reward nor additional top up bonus for New Users from this Promotion will be earned from the respective transaction.
- Citi ThankYouSM Rewards Terms and Conditions apply for all Points related offers. For details, please visit: hk/citirewards
- Eligible Citi PayAll transactions referred to in these Terms and Conditions include only Citi PayAll transactions in respect of which Eligible Cardholders opt to pay Service Fee (“Eligible Citi PayAll Transactions”), and set up and complete the payment setup within the Promotion Period. For avoidance of doubt, please refer to the table below to understand dates for the phases used to calculate relevant payment requirements:
- Within Promotion Period, Eligible Cardholders must meet the corresponding Eligible Citi PayAll Transaction thresholds (as outlined in the chart below) to qualify for promotional bonus rewards. For each Eligible Cardholder, maximum three phases (defined in clause 8) of Eligible Citi PayAll transactions during the Promotion period will be considered, and may earn promotional bonus reward up to a maximum of 90,000 points (Citi Prestige Card & Citi PremierMiles Card) / 112,500 points (Citi Rewards Card (Visa & Mastercard)). New User may earn additional top up bonus points up to a maximum 36,000 points (Citi Prestige Card & Citi PremierMiles Card) / 45,000 points (Citi Rewards Card (Visa & Mastercard)).
- The calculation of required Asia Miles to redeem for round trip tickets is based on the below table. Reward flight redemption with Asia Miles or miles are subject to availability. Taxes, fees and carrier charges apply. The mileage information is as of April 10, 2025 and is subject to changes in the respective mileage program.
- For future dated, monthly and weekly payments, Citi Credit Card will be charged and debited (with handling fee, if any) at least two Business Days prior to the Payment Due Date. In case the payment due date is a public holiday, Saturday or Sunday, the Payment Charged Date will be three Business Days prior to the payment Due date. For instant Payment, Citi Credit Card will be charged on the same day instead, and the Payment Charged Date will be the date of the instant Payment. For the respective “Purpose of Payment” under “Pay to Designated Merchants”, transaction made through PayAll after 3:30 pm (Hong Kong time) on Monday to Friday, or anytime on Saturday, Sunday and Public Holiday will be handled on next Business Day. Cardholders are responsible for making sure their credit limit is sufficient for the Payment. Each purpose of payment may subject to a monthly cap, please refer to citibank.hk/payall for details.
- Any unposted, cancelled or reversed Citi PayAll transactions will not be eligible for any rewards or offers under this promotion.
- If the payment is rejected by third parties other than Citibank, original payment (with handling Service Fee, if any) will be refunded to transacted credit card on the next Business Day after the Payment Due Date.
- Citi PayAll Service Terms and Conditions apply. In case of any breach of Citi PayAll Service Terms and Conditions or any abuse of Citi PayAll service, including the circumstances of sending money to Cardholder's own accounts or to recipients who have not provided Cardholders with goods or services, Cardholders will not be entitled to any rewards or offers under this Promotion. Cardholders undertake to provide information, receipt or other documentary proof at any time as Citibank may require showing that a Payment is not a breach of Citi PayAll Service Terms and Conditions nor an abuse of Citi PayAll service. All documents submitted to Citibank will not be returned.
- Cardholders who have registered during the Promotion Period and subsequently have their respective Eligible Card(s) replaced, renewed (Inclusive of renewal from Visa Card to a Mastercard), report lost / stolen, all the eligible transactions made on the corresponding newly issued Eligible Card due to the aforementioned scenarios will be automatically combined with the eligible transactions made with the original Eligible Card, with no additional registration required.
- Citibank will determine the eligibility of Cardholders to participate in this promotion as well as Eligible PayAll Transactions based on Citibank's record and at the sole and absolute discretion of Citibank. If transactions are confirmed to be qualified for the Promotion after verification by Citibank at its sole and absolute discretion, the corresponding bonus points / rebate will be automatically credited to the last Citi PayAll transacted Eligible Card account (or the corresponding newly issued Eligible Card as referred to Clause 15) and shown in the monthly statement on or before November 30, 2025.
- Eligible Cardholders’ Eligible Card accounts must be valid and with good credit record during the Promotion Period and at the time of receiving the bonus points/rebate in order to be eligible to receive any bonus points/rebate otherwise Citibank reserves the right to forfeit the Bonus points/rebate without prior notice.
- In case of any fraud/abuse/reversal or cancellation of transactions in respect of which the bonus points/rebate was awarded, Citibank reserves the right to debit the amount from the same or other Citi Credit Card account(s) without prior notice.
- Citibank reserves the right to amend these terms and conditions or withdraw or terminate this promotion at its discretion without prior notice and Citibank accepts no liability for such amendment, withdrawal or termination. All matters and disputes are subject to the final decision of Citibank.
- In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail. If there is any discrepancy between the promotional materials and these terms and conditions, these terms and conditions shall apply and prevail.
- No person other than eligible Cardholders and Citibank will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of these terms and conditions.
- These terms and conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
|
Phases of Eligible Citi PayAll Transactions |
Eligible Citi PayAll Transactions made in the below period (both dates inclusive) will be considered for this Promotion (based on Payment Due Date) |
|
Phase 1 |
April 15th to May 14th |
|
Phase 2 |
May 15th to June14th |
|
Phase 3 |
June 15th to July 14th |
|
Phase 4 |
July 15th to August 14th |
For details, please refer to below table:
|
Eligible Cards |
Citi Prestige Card |
Citi PremierMiles Card |
Citi Rewards Card1 |
|
Points Conversion Rate |
12 Points = 1 mile |
12 Points = 1 mile |
15 Points = 1 mile |
|
Eligible Citi PayAll Transaction Threshold Requirement per Phase |
Tier 1: $10,000 - HK$34,999 Tier 2: HK$35,000 or above |
||
|
Promotional bonus rewards for Existing PayAll user per Phase |
Tier 1: 12000 points (1000 miles) Tier 2: 30000 points (2500 miles) |
Tier 1: 12000 points (1000 miles) Tier 2: 30000 points (2500 miles) |
Tier 1: 15000 points (1000 miles) Tier 2: 37500 points (2500 miles) |
|
Additional Top up Bonus Points for New User per Phase |
Tier 1: 6000 points (500 miles) Tier 2: 12000 points (1000 miles) |
Tier 1: 6000 points (500 miles) Tier 2: 12000 points (1000 miles) |
Tier 1: 7500 points (500 miles) Tier 2: 15000 points (1000 miles) |
1 For Citi Rewards Card a handling fee of HK$200 will be charged per Points Transfer redemption with a minimum conversion unit of 18,000 Points for each redemption of Points Transfer. The handling fee does not apply to Citi Prestige Card and Citi PremierMiles Card.
Illustrative Examples:
|
Accumulated Eligible Citi PayAll Transactions of HK$35,000 per Phase for 3 Phases |
|||
|
Eligible Cards |
Citi Prestige Card |
Citi PremierMiles Card |
Citi Rewards Card |
|
Rewards Earn Rate |
HK$6 = 12 points |
HK$8 = 12 points |
HK$1 = 1 points |
|
Basic Points awarded |
210,000 points |
157,500 points |
105,000 points |
|
Bonus Points awarded |
90,000 points |
90,000 points |
112,500 points |
|
Total Points awarded (Existing Users) |
300,000 points (25,000 miles) |
247,500 points (20,625 miles) |
217,500 points (14,500 miles) |
|
Additional Top Up Bonus Points awarded (New Users) |
36,000 points (3,000 miles) |
36,000 points (3,000 miles) |
45,000 points (3,000 miles) |
|
Total Points awarded (New Users) |
336,000 points (28,000 miles) |
283,500 points (23,625 miles) |
262,500 points (17,500 miles) |
|
Redeemable round trip ticket destination (as defined in Clause 10) |
Tokyo / Bali |
Shanghai / Singapore |
Taipei |
|
Destination |
Required Asia Miles (Starting from April 15, 2025) |
|
Taipei or Kaohsiung |
14,000 |
|
Shanghai / Singapore |
18,000 |
|
Tokyo / Bali |
26,000 |
