Faster Payment System (FPS)

With FPS, you can now transfer or receive funds in HKD and CNY free-of-charge1 between other local banks, simply using a mobile number, email address or FPS IDs.

Our new Citi Scan and Pay service also enables you to pay friends, merchant or settle bill easily.

Register for FPS and start receiving money

To receive funds with your mobile number, just follow the steps below to register and link your mobile number to your Citi account.

You could also register with your email address or HKID number2, enabling you to receive money from institutions, corporates and the HKSAR government via HKID number in the future. View demo here.

  • Logon to Citi Mobile® App, tap "Payments" , and tap "Manage Payments & Payees"
  • Tap "Register for FPS"
  • Tap "Mobile"
  • Select the account you want to link to and funds will be deposited to this account
  • Tap "Register Now"
  • Enter the One-time Password from the SMS sent to your registered mobile number
  • Done. You can now receive funds with your mobile number!

Transferring funds via FPS is easy and simple!

Want to transfer money to your friends? Just use their mobile numbers, email addresses or FPS IDs. You don't need their account numbers anymore!

You can transfer up to HK$ 10,000 (or equivalent) one a single day without adding the recipient as a registered payee in advance. To transfer more than that amount, simply add the recipient as a registered payee directly via the app. Click here to learn how to add a new payee.

Transfer to non-registered payees
Up to HK$10,000 every day
(or any lower limit you set)

Transfer to registered payees
Up to HK$1,000,000 every day
(or any lower limit you set)

  • Tap Payments > "FPS" after logging in
  • Input mobile number/ email address/ FPS identifier
    (You don't need to input if you transfer to a registered payee)
  • Select an account to be paid from. Select currency# (either HKD/ CNY) and input amount
  • Verify the details and tap "Pay"
    #Please Note
    If the transfer-out currency is different from the currency of the receiving account, the receiving bank may convert it to the receiving account's currency at the prevailing exchange rate without prior notice. You may confirm the transfer currency with your payee before hand.
  • Input Citi Mobile® Token Unlock Code for authentication
  • The transfer is completed!

Citi Scan and Pay

Want to pay a merchant, daily bills or friends more flexibly?

You can now "Scan and Pay" with Citi Mobile® App

Scan and pay to friends, merchants and pay bills

  • First-time users:

    Tap "Payments" and "QR Scan" then select "Citi Scan and Pay" after logon
  • Tap "Turn On"
  • Input Citi Mobile® Token for authentication
  • Successfully turned on the function!
  • Scan QR code and Pay

    Continue and tap "Scan Now"; or you can directly tap "Citi Scan and Pay" at Welcome page before logon
  • Scan a QR code or scan from album to pay
  • Select the account for the payment and input the amount
  • Your Scan and Pay is now done!

FPS Useful Tips

  • To transfer money to your payee with a mobile number/ email address/ FPS ID, you do not need to register for FPS. However, your payee must register that mobile number/ email address/ FPS ID for FPS first to link an account to receive funds.
  • When you transfer money via the FPS function via Citi Mobile® App, simply enter your Citi Mobile® Token unlock code to authenticate your transaction. Better protection for you!
  • Fund transfers are subject to a daily transfer limit. Visit Citibank.hk/transferlimit to find out more.
  • If you do not wish to make a transfer to any non-registered payee, just complete and submit the form to lower the daily limit of transfers to non-registered payees to HK$ 0 for all non-registered accounts.
  • If you wish to receive funds from other local banks:
    Simply link your mobile number/ email address/ FPS identifier to your Citi account via FPS Addressing Service.
  • Registering your HKID number as Proxy ID will facilitate you to receive payment and transfer from institutions, corporates and the HKSAR government.

Common questions

Click here for the Currency Manager guide

Remarks:

  1. Citibank will not levy any handling fee. An Interbank fund transfer service fee may be applied by your receiving bank to the transferred amount. Please contact the receiving bank for enquiry.
  2. Registering your HKID number as Proxy ID will facilitate you to receive payment and transfer from institutions, corporates and the HKSAR government. For details, please refer to the government’s official website.

Please note that FPS QR code will be displayed with FPS logo to indicate the support of FPS service generally.
If you are not sure whether the QR code is valid and supports FPS service, please check with the payee/merchant. Remember not to scan anonymous QR code.