Report a technical issue

This form is exclusively for reporting technical issues. For other enquiries, please reach out to us via Contact Us

Step 1 of 3 : Provide Details

Please complete all fields in ENGLISH. * The field is mandatory.

Personal Information

Please select a title.
Surname is required.
Given name is required.
Phone

Issue Details

Description is required.
Please select a channel.
This field is required.
Device model is required.
OS version is required.

Important Note:

  1. The phone number provided on this form is for contact purposes only. The bank will only update any change to your existing record after successful identity verification. If you would like to update your phone number on our file, please visit our branch for assistance.
  2. Upon receipt and verification, your request will be processed within 7 working days.