Key Fact Statement and Terms and Conditions
By submitting the application, I agree to be subject to the Key Fact Statement, all relevant Terms and
Conditions, agreement relating to Credit reference agencies and Policy Statement relating to the Personal
Data (Privacy) Ordinance set out below.
Please scroll down in this section to read through all contents which are legally
binding and click "Agree
and Submit" to proceed.
Key Fact Statement
Terms and Conditions
The following terms and conditions will govern this application and applicable to the use of all
Citi Credit Cards:
A. Terms and Conditions for Citi Credit Card Application (Applicable to
all Citi Credit Card) (1) My personal data provided under this application will be
submitted to Citibank (Hong Kong) Limited ("Citibank" the "Bank") and will be governed by The Policy
Statement relating to the Personal Data (Privacy) Ordinance of Citibank ("Policy Statement").
(2) I agree to be contacted by Citibank staff and to provide other personal information and to complete my
application over the phone when he/she contacts me.
(3) The Bank will only update any change
to my existing records (if applicable) after successful identity verification.
(4) Citibank
will review my credit report from the Credit reference agencies in assessing this application or other
credit facilities provided to me.
(5) Application process will start immediately and will take
a few steps to complete. Citibank will immediately access my credit report from the Credit reference
agencies in the course of this application notwithstanding I may not have already completed all the steps.
And I agree Citibank may contact me via phone contact listed in my credit report. Such access will be
recorded in my credit reference report immediately and cannot be undone, even if I do not complete all the
application steps or that this application is unsuccessful or cancelled.
(6) I consent to the
Bank to transfer all or part of my information provided above ("the Information") to Credit reference
agencies for the purpose of matching the Information against the data held in the database of Credit
reference agencies from time to time in order to verify my identity. I acknowledge that the Bank will not
process, record or keep any of the Information in any manner.
(7) I consent to and authorize
Credit reference agencies to access all or part of my consumer credit data which may be held in its
database from time to time ("My Credit Data") and to:
(i) match all or part of My Credit Data
against the Information transferred by the Bank to Credit reference agencies pursuant to the consent given
in the paragraph above; and
(ii) generate questions directly or indirectly from any or all of the
information contained in My Credit Data whether on its own or in conjunction with other source of
information, collect responses to such questions from me and match such responses against any information
contained in My Credit Data for the purpose of verifying my identity as part of assessment of my credit
related risks in relation to my application and thereafter to process, use and transfer the result of the
verification or any data arising therefrom to the Bank. I acknowledge that Credit reference agencies has
sole control and access to questions that may be posed to me and my responses thereto.
(8) The
issue of any Citi Credit Card to me will be accompanied by the relevant Citi Credit Card Agreement (an
"Agreement“), as amended from time to time, copies of which are also available upon
request.
(9) I may from time to time apply for further Citi Credit Cards from Citibank and
Citibank may issue the same to me without a written acknowledgement of the relevant
Agreement(s).
(10) To help prevent money laundering and terrorist financing, the laws of many
jurisdictions, as well as Bank's policy, I understand that you will require me to provide information that
identify me who apply for a credit card with Citibank and that such information will be verified and
recorded. When I apply for a credit card, you will ask for my name, address, date of birth, and other
information that will allow you to identify me. You will also ask to see and retain a copy of my photo ID
or other identifying documents.
(11) I warrant that all the information provided in this form
is correct and complete. Citibank will only update any change to my existing records (if applicable) after
successful identity verification. I accept after successful verification, Citibank will contact me for
information about my use of Citibank services and product & services alerts including but not limited
to receiving e-statements (on subscription) and other promotional/ marketing materials. However, in the
event of unsuccessful verification or card application, I understand that the bank will not update its
records and will continue to use my existing record to contact me. I will update Citibank immediately on
any subsequent changes to the above information. I authorize Citibank to verify the information provided
in respect of this form from and/or exchange it with any source. I also understand that account opening
and/or the provision of any service by Citibank is subject to Citibank's internal approval, and is subject
to my full acceptance of the relevant Terms and Conditions, agreements and declarations in respect of this
form.
(12) I warrant that I am not bankrupt; no petition for bankruptcy is presented against
me; I am not insolvent; no application by me or any other person for an interim order for making a
debtor's proposal for voluntary arrangements.
(13) Citibank, employees of Citibank, authorized
agents of Citibank or any of Citibank affiliates may act in different capacities, and may be remunerated,
or may receive benefits or profits, either directly or indirectly in connection with the services
provided. The remuneration of employees or authorized agents of Citibank may comprise a fixed pay and/or a
variable compensation which is determined by a number of factors including the sales
performance.
(14) All information requested by Citibank during the credit card application
process is necessary (unless otherwise specified as optional) for Citibank to process my application.
Citibank reserves the right to proceed or terminate the application if I failed to provide the same to
Citibank. I agree that my personal data and information collected by Citibank from time to time may be
used and disclosed for such purpose and to such persons (whether in or outside Hong Kong) as set out in
the Policy Statement.
(15) I agree to your recording all my telephone conversations with you.
In any event, you may refuse to accept this application in the light of my individual
circumstances.
(16) The email provided will be used for electronic communication for this
application, that electronic messages may contain viruses or may be delayed and that there are
confidentiality and other risks associated with the delivery of customer communication. The Bank shall not
be held responsible for any of these occurrences or for any unauthorized access and/or alteration to any
e-mail communication. All electronic communications will be deemed to have been received by me on the day
that the Bank sends the e-mail to the relevant e-mail address, even if the recipient does not access the
electronic communication for any reason.
(17) I understand and agree that (a) Citibank may
require my income or asset proof (e.g. copies of bank statements, saving passbook, current time deposit
certificate) as supporting documents for this Application, and/or (b) if I have made any representation of
property ownership in this Application, Citibank may obtain Land Records from the Land Registry to verify
my property ownership without further notice if I have not provided sufficient supporting documents for
Citibank to assess this Application.
(18) I agree and accept that Citibank reserves the right
to continue processing this Application even if I have not provided any supporting documents for this
Application, which shall not be regarded as my cancellation of this Application.
(19) The
promotions, products and services mentioned in the referenced document are not offered to individuals
resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey, Monaco, San
Marino, Vatican, The Isle of Man, the UK, Brazil, New Zealand, Jamaica, Ecuador or Sri Lanka. The
referenced document is not, and should not be construed as, an offer, invitation or solicitation to buy or
sell any of the promotions, products and services mentioned therein to such individuals.
(20) I acknowledge and agree that I am solely responsible for, and that neither Citibank nor any other Citigroup Company has any responsibility for, my compliance with any laws, regulations or rules applicable to my Account, my use of any of Citibank facilities or services, any transactions conducted by me with Citibank or through Citibank, including but not limited to: (a) any laws, regulations or rules, in my or any other jurisdiction, relating to tax, foreign exchange and capital control, (b) reporting or filing requirements, and (c) consents, licenses, approval and authorizations of any governmental authority, bureau or agency (including central bank approval), that may apply as a result of my country of citizenship, domicile, residence or tax-paying status.
(21) The Welcome Offers are only applicable to customers who currently do not hold, have not cancelled or have not held any principal card of Citi ULTIMA within the past 12 months from the month of application for the Citi ULTIMA. Customers must submit the application form and successfully apply for a principal card of Citi ULTIMA during the Promotion Period. All Welcome Offers are subject to Welcome Offer Terms and Conditions.
(22) With respect to this form and any other relevant documents, in case of any
discrepancy between the English and Chinese version, the English version shall prevail.
(23) This Terms and Conditions should be read in conjunction with the following document/ terms and conditions:
B. Major Terms and Conditions of Citi Credit Card
Cardholder/Cardmember Agreement (Applicable to all Citi Credit Card)
Cardmember agrees to abide by the Terms and Conditions as set out in the relevant Agreement. Cardmember
attention is drawn, in particular, to the Terms and Conditions listed below,
which Terms and Conditions are more fully detailed in the relevant Agreement.
(1) Cardholder/Cardmember shall sign on the Citi Credit Card as soon as it is
received.
(2) Cardholder/Cardmember agrees to keep any personal identification number ("PIN")
confidential and to inform Citibank if the PIN is known to any other person. Cardholder/ Cardmember will
indemnify Citibank against any losses or liabilities resulting from the PIN being known to any other
person.
(3) Cardholder/Cardmember is responsible for repaying any outstanding balance on time
and is liable for penalty charges if the required minimum payment is not made.
(4) In case of
default, Cardholder/Cardmember is liable to pay the costs and expenses reasonably incurred by Citibank in
recovering the debt.
(5) If the Cardholder/Cardmember acts fraudulently or with gross
negligence, he/she shall be responsible for all losses incurred by Citibank.
(6) The maximum
liability for unauthorized transactions (exclude Cash Advance, use of the Cash automated teller machines.)
before a Card loss is reported shall be HK$500
(7) A statement of account shall be conclusive
if the Cardholder/Cardmember fails to report an unauthorised transaction within 60 days from the statement
date.
(8) Citibank may, at any time and without prior notice, set off or transfer any monies
standing to the credit of the Cardholder's / Cardmember's account with Citibank and bank accounts with
Citibank towards discharge of all sums due to Citibank in connection with the Card. Insofar as any of the
sums may only be due to Citibank contingently or in future, Citibank's liability to the Cardholder /
Cardmember to make payment of any sums standing to the credit of any such accounts will to the extent
necessary to cover such sums be suspended until the happening of the contingency or future
event.
(9) Citibank has the right to set off any credit balance maintained by the
Cardholder/Cardmember with Citibank.
(10) Principal Cardholders/Cardmembers shall be
responsible for debts of both the Principal and Supplementary Cards. A Supplementary Cardholder/Cardmember
shall only be responsible for debts incurred in using his/her own Supplementary Card.
(11)
Citibank reserves the right to demand immediate repayment.
(12) The Cardholder/Cardmember has
the right to terminate the Agreement if he/she does not accept any amendment to the Agreement proposed by
Citibank.
C. Citi Credit Card Agreement
i) Terms and Conditions applicable to Citi Credit Card
ii) Terms and Conditions applicable to Citi ULTIMA
(1) Employees of Citibank or Citibank N.A or its subsidiaries are not eligible for any Promotion offers
(2) Citibank is not a supplier or service provider of the products/services/auxiliary services provided
and shall not be responsible for any matters relating to the products or services provided. The respective
companies are solely responsible for all obligations and liabilities in relation to such products or
services. Upon redemption, all the products/services/auxiliary services cannot be replaced, returned or
refunded.
(3) Citibank and the respective merchants reserve the right to amend these and relevant terms and
conditions at any time without prior notice.
(4) All matters and disputes will be subjected to the final decision of Citibank and the respective
merchants.
(5) In case of discrepancy between the English and Chinese versions, the English version shall prevail.
No person other than Cardholder or Citibank will have any right under the Contracts (Rights of Third
Parties) Ordinance to enforce or enjoy the benefit of these terms and conditions.
By clicking the "AGREE AND SUBMIT" button below, I confirm, agree and accept all of the above: