| - Citigold® | Apply now |
| - Citi Plus® | Apply now |
| International Personal Banking | Apply now |
| Member-Get-Member Referral program | Apply now |
| Investment Account | Download Form
/ Submit Form Here |
| New Capital Investment Entrant Scheme Terms and Conditions | Download Form |
| Initial Request Form | Download Form |
| Customer Declaration for Account Opening | Download Form |
| Global Banking Consent Form | Download Form |
| Upload Address Proof / Income Proof | Submit Form Here |
| Upload CRS form | Submit Form Here |
| Pre Account Opening Documents Check | Submit Form Here |
| Account Opening Supporting Documents (Applicable for Address Proof Confirmation Letter / Declaration for Renminbi Services / Declaration of Professional Investor/ Additional Customer Information Sheet for Securities Services) |
Submit Form Here |
| Decrease daily transfer limit request form (You can immediately update your daily limit on Citi Mobile® App) |
Download Form
/ Submit Form Here |
| Increase Daily Transfer Limit Request Form (You can immediately update your daily limit on Citi Mobile® App) |
Download Form |
| Application for fund transfer form This Application for Fund Transfer form will be required for all fund transfer submissions. Please use a computer or typewriter to fill out the form. According to the global standard ISO20022, it is mandatory to provide the city and country information for the beneficiary's address. (You can also use the Citi Mobile®App or Citibank Online for a quicker submission. click here to watch a step-by-step guide.) |
Download Form |
| Pre-registered Fund Transfer (RMB) and Standing Instruction Form
For Fund Transfer, according to the global standard ISO20022, it is mandatory to provide the city and country information for the beneficiary's address. (You can also use the Citi Mobile®App or Citibank Online for payee registration of currencies other than RMB, or to set up a standing instruction. Click here to watch a step-by-step guide. |
Download Form |
| Payroll Transfer Request Form | Download Form |
|
Change of Contact Details Form
(You can update your correspondence address, home phone number, office phone number and your email address via Citibank Online. Please click here to watch a step by step guide to update contact details via Citibank Online.) |
Download Form
/ Submit Form Here |
| Account Maintenance Supporting Documents | Submit Form Here |
| Service Fee Waiver Application Form | Submit Form Here |
| Enroll in e-Statement Services | Enroll now |
| Create Online User ID and Password | Enroll now |
| Letter of Intent related to Use of Personal Data in Direct Marketing |
Download Form |
| Banking / Investment Account Closure Request (For Citibanking Clients Only) |
Download Form
/ Submit Form Here |
| General Enquiry Form | Online Enquiry |
| Mobile Number Update (Only applicable for the clients who received the Reminder Letter) | Submit Form Here |
| CRS Self-Certification Form | Download Form (Individual)
/ Download Form (Entity) / Download Form (Controlling Person) / Submit Form Here |
| Cardholder’s Statement of Disputed Item | Download Form
/ Submit Form Here |
| Foreign Currency Banknote Order Service | Book Now |
| W-8BEN/ W-9/ W-8BEN-E Form | Submit Form Here |
| Investment Account Opening Form (General) | Download Form |
| Stock Service Application Form | Apply now |
| W-8BEN / W-8BEN-E* / W-9* Form *Please download respective form from US Internal Revenue Service website |
Download W-8BEN Form
/ Submit Form Here |
| Example of W-8BEN Form (reference only) | Download Example Form |
| CRS Self-Certification Form | Download Form (Individual)
/ Download Form (Entity) / Download Form (Controlling Person) / Submit Form Here |
| Supplementary Form for online securities account opening | Download Form |
| China Connect Securities Trading Services Consent *Please ensure your ID in our bank record is valid before consent submission. |
Download Form
/ Submit Form Here |
| HK Investor Identification Regime & Over-the-counter Securities Transactions Reporting Regime Client Consent *Please ensure your ID in our bank record is valid before consent submission. |
Download Form
/ Submit Form Here |
| Hong Kong Government Silver Bonds 2025 | Download Form & Guidelines |
| Citi Rewards Card | |
| - Citi Rewards Mastercard® | Apply now |
| Citi Rewards UnionPay Card | Apply now |
| Citi Rewards Card (Student) | Apply now |
| Citi Octopus Credit Card | |
| - Citi Octopus Platinum Card | Apply now |
| Citi Octopus Platinum Card (Student) | Apply now |
| "Quick Cash" Installment Program | Apply now |
| “FlexiBIll”/ “Paylite” Installment Program | Apply now |
| Cash Conversion Program | Apply now |
| Octopus AAVS/ Auto-Reload Amount Change Form | Download Form
/ Submit Form Here |
| Flexi-Autopay Authorization Form | Download Form |
| Service Fee Waiver Application Form | Download Form
/ Submit Form Here |
| Enroll in e-Statement Services | Enroll now |
| "VISA Checkout " Serivce | Enroll now |
| Credit Data Opt-out Form | Download Form
/ Submit Form Here |
| Cardholder’s Statement of Disputed Item | Download Form
/ Submit Form Here |
| Credit Card Maintenance Supporting Documents | Submit Form Here |
| Change of Contact Details Form (You can update your correspondence address, home phone number, office phone number and your email address via Citibank Online. Please click here to watch a step by step guide to update contact details via Citibank Online.) |
Download Form
/ Submit Form Here |
| Citi Cash Debt Consolidation Loans | Apply now |
| Citi Speedy Cash | Apply now |
| Citi Handy Cash | Apply now |
| Citi Personal Loans | Apply now |
| Personal Loan Supporting Document | Submit Form Here |
| "Quick Cash" Installment Program | Apply now |
| “FlexiBIll”/ “Paylite” Installment Program | Apply now |
| Cash Conversion Program | Apply now |
| Citi Ready Credit Autopay Authorization Form | Apply now |
| Credit Data Opt-out Form |
Download Form
/ Submit Form Here |
| Credit Data Opt-out Form | Download Form |
| Payment Arrangements for Property Transactions (PAPT) Leaflet - Refinancing | Download Form |
| Payment Arrangements for Property Transactions (PAPT) Leaflet – S&P | Download Form |
| Wealth growth | Online Enquiry |
| Education Fund | Online Enquiry |
| Medical Protection | Online Enquiry |
| Life Protection | Online Enquiry |
| Retirement | Online Enquiry |
| Legacy Planning | Online Enquiry |
| Home Insurance | Online Enquiry |