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Initial Request Form | Download Form |
Global Banking Consent Form | Download Form |
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Pre Account Opening Documents Check | Submit Form Here |
Account Opening Supporting Documents (Applicable for Address Proof Confirmation Letter / Declaration for Renminbi Services / Declaration of Professional Investor/ Additional Customer Information Sheet for Securities Services) |
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Decrease daily transfer limit request form (You can immediately update your daily limit on Citi Mobile® App) |
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Increase Daily Transfer Limit Request Form (You can immediately update your daily limit on Citi Mobile® App) |
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Payroll Transfer Request Form | Download Form |
Change of Contact Details Form
(You can update your correspondence address, home phone number, office phone number and your email address via Citibank Online. Please click here to watch a step by step guide to update contact details via Citibank Online.) |
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Account Maintenance Supporting Documents | Submit Form Here |
Service Fee Waiver Application Form | Submit Form Here |
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Letter of Intent related to Use of Personal Data in Direct Marketing |
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Banking / Investment Account Closure Request (For Citibanking Clients Only) |
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General Enquiry Form | Online Enquiry |
Mobile Number Update (Only applicable for the clients who received the Reminder Letter) | Submit Form Here |
CRS Self-Certification Form | Download Form (Individual)
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Cardholder’s Statement of Disputed Item | Download Form
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Foreign Currency Banknote Order Service | Book Now |
Add RMB Payee Form | Download Form |
Investment Account Opening Form (General) | Download Form |
Stock Service Application Form | Apply now |
W-8BEN / W-8BEN-E* / W-9* Form *Please download respective form from US Internal Revenue Service website |
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Example of W-8BEN Form (reference only) | Download Example Form |
CRS Self-Certification Form | Download Form (Individual)
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Supplementary Form for online securities account opening | Download Form |
China Connect Securities Trading Services Consent *Please ensure your ID in our bank record is valid before consent submission. |
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HK Investor Identification Regime & Over-the-counter Securities Transactions Reporting Regime Client Consent *Please ensure your ID in our bank record is valid before consent submission. |
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Hong Kong Government Silver Bonds 2024 | Download Form & Guidelines |
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Citi Octopus Credit Card | |
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Citi Octopus Platinum Card (Student) | Apply now |
"Quick Cash" Installment Program | Apply now |
“FlexiBIll”/ “Paylite” Installment Program | Apply now |
Cash Conversion Program | Apply now |
Octopus AAVS/ Auto-Reload Amount Change Form | Download Form
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Flexi-Autopay Authorization Form | Download Form |
Service Fee Waiver Application Form | Download Form
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Enroll in e-Statement Services | Enroll now |
"VISA Checkout " Serivce | Enroll now |
Credit Data Opt-out Form | Download Form
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Cardholder’s Statement of Disputed Item | Download Form
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Credit Card Maintenance Supporting Documents | Submit Form Here |
Change of Contact Details Form (You can update your correspondence address, home phone number, office phone number and your email address via Citibank Online. Please click here to watch a step by step guide to update contact details via Citibank Online.) |
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W-8BEN/ W-9/ W-8BEN-E Form / CRS Self-Certification Form | Submit Form Here |
Citi Cash Debt Consolidation Loans | Apply now |
Citi Speedy Cash | Apply now |
Citi Handy Cash | Apply now |
Citi Personal Loans | Apply now |
Personal Loan Supporting Document | Submit Form Here |
"Quick Cash" Installment Program | Apply now |
“FlexiBIll”/ “Paylite” Installment Program | Apply now |
Cash Conversion Program | Apply now |
Citi Ready Credit Autopay Authorization Form | Apply now |
Credit Data Opt-out Form |
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Credit Data Opt-out Form | Download Form |
Payment Arrangements for Property Transactions (PAPT) Leaflet | Download Form |
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