Now you can turn your Points into a world of rewards. Whether it's using Pay with Points to offset purchases, converting your Points, redeeming Points via Citi Mobile® App or online, choose what you love from a variety of rewards.
Important Notice: Citi Credit Cardholders can enjoy a hassle-free rewards redemption experience at Citi Mobile® App and Citi ThankYouSM Rewards in just a few clicks. From March 26, 2019, redeeming Points via the Citiphone hotline has been terminated#. Please log on to Citi Mobile® App and Citi ThankYouSM Rewards to redeem rewards online or via Pay with Points, Points Conversion to buy your favorite items now!
Citi ThankYou Rewards
NEW Redeem at Citi Mobile® App
Redeem cash rebate with you Citi Points using Citi Mobile® App to enjoy a seamless mobile banking experience anytime.
Use your points to redeem Cash Rebate. You can
redeem HK$1 Cash Rebate with as low as 205 Points.
Redeem gift vouchers such as supermarket,
gas station and dining .
Turn your Points into gadgets, skincare products, accessories and more
“Merchandise & Shop at Partners (Apple® Products)” redemption service will no longer be available effect from November 19, 2023. All redemptions made on or before November 18, 2023 will not be affected.
Transfer your Points easily to 13 travel
For the points transfer to Cathay, please ensure the Cathay Membership number is correct, and your names in both Citibank and Cathay records are the same. Citibank will not be responsible for any incorrect redemption due to mismatch information you input.
Simple steps to redeem rewards
# Citibank may allow one-time reward redemption via CitiPhone hotline for exceptional cases, but it is subject to additional Points required when redeeming Gift Vouchers, Merchandise and Cash Rebates via CitiPhone hotline.
To borrow or not to borrow? Borrow only if you can repay!