Now you can turn your Points into a world of rewards. Whether it's using Pay with Points to offset purchases, converting your Points, redeeming Points via Citi Mobile® App or online, choose what you love from a variety of rewards.
Important Notice: Citi Credit Cardholders can enjoy a hassle-free rewards redemption experience at Citi Mobile® App in just a few clicks. With effect as earliest as January 21, 2024, points redemption via Citibank Online will be terminated. Citi Credit Cardholders can login to Citi Mobile® App and continue to use Citi Points flexibly via Pay with Points to offset purchases, redeem cash rebate or transfer your Points to the designated travel loyalty programs.
Citi ThankYou Rewards
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NEW Redeem at Citi Mobile® App
Redeem cash rebate with you Citi Points using Citi Mobile® App to enjoy a seamless mobile banking experience anytime.
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Online Redemption
Use your points to redeem Cash Rebate. You can
redeem HK$1 Cash Rebate with as low as 205 Points. -
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Merchandise
Turn your Points into gadgets, skincare products, accessories and more
“Merchandise & Shop at Partners (Apple® Products)” redemption service will no longer be available effect from November 19, 2023. All redemptions made on or before November 18, 2023 will not be affected. -
Points Transfer
Transfer your Points easily to 13 travel
loyalty Programs
For the points transfer to Cathay, please ensure the Cathay Membership number is correct, and your names in both Citibank and Cathay records are the same. Citibank will not be responsible for any incorrect redemption due to mismatch information you input.
Simple steps to redeem rewards
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Sign on to
Citi ThankYouSM Rewards
via desktop/ laptop computer. Don't have a Citibank Online User ID and password? Register here. |
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Search for your favorite rewards. |
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Redeem your rewards directly with Points |
# Citibank may allow one-time reward redemption via CitiPhone hotline for exceptional cases, but it is subject to additional Points required when redeeming Gift Vouchers, Merchandise and Cash Rebates via CitiPhone hotline.
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