Citi goes way beyond a mobile app to connect you with various online merchants. You can use Citi Pay with Points ,Shop with Points or Points Conversion via your digital device directly, so it is part of your digital life everywhere you go! You can now use Pay with Points in the Citi Mobile® App, or through SMS and Citi online banking providing you with all-round channels to shop, dine, and get more out of life at home and abroad.

Dining, Shop, Entertainment, travel

Enjoy the fabulous offers with your Citi points

Up to buy 1 get 1 free:

Shopping with Citi Pay with Points
Earn up to HK$350 in HKTVmall e-Gift Vouchers

Enjoy up to 12% off movie tickets and Pay with Points to earn up to $120 Rebate!

Pay your fare with Citi Credit Card and Pay with Points at HKTaxi
Earn up to HK$125 in HKTaxi Coupons

Pay with Points:
Merchants' online platforms
You will be prompted to offset your transactions made at participating merchant's online platform with Citi Pay with Points seamlessly without ever leaving the platform.

Participating merchants' online platforms:



Pay with your points in 3 simple steps!

  • Settle your payment with eligible Citi Credit Card^^ to enjoy Pay with Points
  • Verify your identity
  • Offset your spending with your Points

The screens and figures above are for reference only.

Remarks:

1. Citi Pay with Points is only applicable to Principal Cardholders of selected Citi Credit Cards.
2. The redemption rate varies by credit card types, merchants and merchant categories, and may change from time to time. The exact redemption amount and Points required are based on the display at the Citi Pay with Points page at the time of redemption.
^^ Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Exclusive of Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card, Citi Cash Back American Express® Card, and all Citi Supplementary Cards and Citibank® ATM Card
agoda Want to use Citi Points directly for hotel bookings? Enjoy exclusive discounts on your hotel bookings at Agoda Rewards Platform (rewards.agoda.com/citihk), and use Citi Shop with Points for "Citi Points + Partial Room Fee" options, allowing you to pay part of your stay in Citi Points and the rest with your card for the hotels you like!
BOOK NOW

Agoda Rewards Platform:
Designated link: rewards.agoda.com/citihk

Easy steps:

Remarks:

1. Citi Shop with Points is only applicable to Principal Cardholders of selected Citi Credit Cards.
2. The Redemption rate varies by credit card types and may change from time to time. The exact Redemption amount and Points required are based on the display on Agoda Rewards Platform at the time of Redemption.
^^ Applicable to Principal Cardholders of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card(except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited only. Exclusive of Citi Cash Back Card, Citi Clear Card, Citi Octopus Credit Card, Citi Cash Back American Express ® Card, and all Citi Supplementary Cards and Citibank® ATM Card.
Citi Mobile® App
Just a few steps to offset your designated transactions with your points via Citi Mobile® App
  • Login to the Citi Mobile® App, select credit card and click transaction
  • Select the transaction to offset
  • Choose the preferred amount to pay with points
  • If you want to continue and offset more transactions, you can click on "Pay more transaction with Points" on the confirmation screen, you can offset up to 5 transactions in one go.
SMS
You will receive an SMS prompting you to settle transactions made at any local merchants with your Points, then it takes just 3 clicks to complete Points redemption via your mobile.
  • SMS will be sent to your registered mobile++ upon making a successful transaction with eligible Citi Credit Card* at any local merchants**. Within 24 hours, click on the link shown in the SMS and you will be directed to the Citi Pay with Points website for instant redemption.
  • At Pay with Points website, select the amount^ you wish to Pay with Points.
  • You will receive an instant confirmation for successful redemption+.

Remarks:

1. Citi Pay with Points is only applicable to Principal Cardholders of selected Citi Credit Cards.
2. The redemption rate varies by credit card types, merchants and merchant categories, and may change from time to time. The exact redemption amount and Points required are based on the display at the Citi Pay with Points page at the time of redemption.
++ According to your registered mobile number in the bank's records.
* Except Citi Rewards UnionPay Card. The offer is only applicable to designated Citi Credit Cardholders who received the SMS. Please refer to Terms and Conditions for more details.
** Refers to retail and online transactions settled in Hong Kong Dollars.
^ The redemption starts from the minimum amount (subject to the minimum Points shown in the Pay with Points website) and up to the transaction amount (subject to the cardholder's available Points balance).
+ A cash rebate will be credited to the principal card account of the designated card within 7 calendar days. The redemption will be shown in the principal cardholder's next statement cycle.
Citibank online
You can offset your Credit Card's recent designated transactions with Points via Citibank Online

Sign on to Citibank Online via desktop/ laptop computer and Pay with your points in simple steps!

  • Sign on to Citibank Online* via computer
  • Select your Credit Card account details and click "Pay with Points"
  • Enter the One Time Password to proceed
  • Select the transactions you would like to offset with Points and continue
  • Upon viewing the details and accept the Terms and Conditions, press continue to complete redemptions. The statement credit will be posted to your Credit Card.
* Don't have a Citibank Online User ID and password? Register here.

Enjoy more fabulous offers with Citi ThankYouSM Rewards!

"Pay with Points – Merchants' Online Platforms Service" Terms and Conditions

  1. Unless otherwise specified, the Pay with Points on Merchants’ Online Platforms Service (the “Service”) applies to Principal Cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards"). Citi Rewards UnionPay Card is not applicable to Online Platforms (as defined in Clause 2) of Buys.hk, Fortress, HKTaxi, OpenRice, PARKnSHOP Online Supermarket, and Watsons.
  2. Unless otherwise specified, this Service is applicable to the Single Net Transaction (as defined in Clause 3) Eligible Cardholders made at the official website and/or mobile application (if available) (“Online Platforms”, individually referred to as “Online Platform”) of Buys.hk, Cinema City, EGL Tours, Emperor Cinemas, Fortress, HKTaxi, HKTVmall, OpenRice, PARKnSHOP Online Supermarket, and Watsons (“Merchants”, individually referred to as “Merchant”) with an Eligible Card (“Eligible Transaction”).
  3. A "Single Net Transaction" applies to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.
  4. Unless otherwise specified, to enjoy this Service on Merchants’ Online Platforms, Eligible Cardholders must verify their identity by providing their mobile phone number that has been registered with Citibank, as per Citibank’s last updated record, to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password is correctly entered. Eligible Cardholders can select the amount to redeem with Citi Points (“Points”) and complete the redemption under the Service. Identity verification will not be required for subsequent redemptions made by the same Eligible Card under the same Cardholder’s membership account of the individual Merchant.
  5. Clause 4 does not apply to the Online Platforms of Buys.hk, Cinema City, EGL Tours and Emperor Cinemas. To enjoy this Service on the Online Platforms of Buys.hk, Cinema City, EGL Tours and Emperor Cinemas, Eligible Cardholders must provide the last 4 digits of Eligible Card and their mobile phone number that has been registered with Citibank, as per Citibank’s last updated record, to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password is correctly entered. Eligible Cardholders can select the amount to redeem with Points and complete the redemption under the Service. If the Eligible Card account provided by the Eligible Cardholder is not a credit card account for effecting the Eligible Transaction, the redemption amount will be posted to the Eligible Card account provided by the Cardholder according to Clause 7 as a statement credit, which can be used for offsetting the purchases other than the Eligible Transaction. Identity verification is required for every redemption made by the Eligible Cardholder.
  6. The Service is valid immediately after performing the Eligible Transaction. In any case Eligible Cardholders exit from Merchants’ Online Platforms voluntarily or involuntarily including but not limited to network disconnection, technical device malfunction or unexpected outage on Merchants’ Online Platforms, during any of the steps illustrated under Clause 4 or Clause 5, Cardholders will not be eligible to enjoy the Service and will require to make another Eligible Transaction at Merchants’ Online Platforms to enjoy the Service.
  7. The amount of Points redeemed for statement credits to offset Eligible Transaction will be deducted from Eligible Card account. Cardholders may redeem up to Eligible Transaction amount in full with Points or available Points at Eligible Card account (whichever is lower). Cardholders must redeem a minimum amount, which is subject to the minimum required Points shown in the Citi Pay with Points page under Merchants’ Online Platforms for each redemption. Statement credits will be posted to Eligible Cardholders’ Card Account within 7 calendar days of redemption.
  8. The redemption rate varies by credit card types and may change from time to time. The exact redemption amount and points required are based on the display at the Citi Pay with Points page under Merchants’ Online Platforms at the time of redemption.
  9. Eligible Cardholders must promptly update Citibank of any change to mobile phone number. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  10. The Service cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  11. If under any circumstances Eligible Cardholders return or cancel the Eligible Transaction, any associated statement credit will remain on Eligible Cardholders’ Card Account and Points will not be returned.
  12. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.

"Shop with Points – Merchants' Online Platforms Service" Terms and Conditions

  1. Unless otherwise specified, the Shop with Points on Merchants’ Online Platforms Service (the "Service") applies to Principal Cardholders ("Cardholders") of Citi Classic Card, Citi Gold Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi PremierMiles Card, Citi Prestige Card, and Citi Ultima Card (collectively "Eligible Cards") issued by Citibank (Hong Kong) Limited ("Citibank").
  2. This Service applies to Agoda Rewards platform powered by Rocket Travel, Inc. ("Agoda Rewards Platform").
  3. When making a transaction with an Eligible Card on Agoda Rewards Platform ("Eligible Transaction"), Cardholders can use Eligible Cards’ Citi Points ("Points") for "Citi Shop with Points" redemption ("Redemption").
  4. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile number that has been registered with Citibank, as per Citibank’s last updated record, to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password is correctly entered. Cardholders can then use Points for Redemption on Agoda Rewards Platform.
  5. If, during any of the steps referred to in Clause 4, Cardholder exits from Agoda Rewards Platform voluntarily or involuntarily due to, including but not limited to network disconnection, technical device malfunction or unexpected outage on Agoda Rewards Platform, Cardholders will not be able to enjoy the Service and for which Citibank will not be responsible. Cardholder may however go through the steps in Clause 4 again and make another Eligible Transaction to enjoy the Service.
  6. The amount of Points redeemed for Redemption on Agoda Rewards Platform will be deducted from Eligible Card account provided by Cardholder referred to in Clause 4. Cardholders may redeem up to the amount of Points required to complete the Redemption (which will be displayed on Agoda Rewards Platform) or available Points at Eligible Card account (whichever is lower) at the time of redemption.
  7. The Redemption rate varies by credit card types and may change from time to time. The exact Redemption amount and Points required are based on the display on Agoda Rewards Platform at the time of Redemption.
  8. Cardholders must promptly update Citibank of any change to mobile phone number. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. Redemption cannot be cancelled.
  10. Eligible Transaction is subject to the cancellation and refund policy of Agoda Rewards Platform. If under any circumstances Cardholders cancel an Eligible Transaction or request for refund (if such cancellation or refund is applicable), the Points redeemed for Redemption under this Service will not be returned. For details, please visit rewards.agoda.com/citihk/terms.
  11. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page

"Pay with Points- Mobile Redemption Service" Terms and Conditions

  1. The "Pay with Points- Mobile Redemption Service" (the "Service") is applicable to the principal cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Card").
  2. To use the Service, Cardholder must be enrolled to Citi Mobile® App.
  3. Cardholder's ThankYouSM Account and Eligible Card Account must be in good standing at the time the Cardholder uses the Service.
  4. Only eligible purchases made with Cardholder's Eligible Card Account in the current billing period and unbilled eligible purchases, up to the last 60 days ("Eligible Purchase"), are eligible for "Pay with Points- Mobile Redemption Service" statement credits ("Statement Credits"). Temporary authorizations are not eligible for the Service.
  5. Eligible Purchases exclude, but are not limited to, cash advances, fees and charges, withdrawal/loan amount under the Balance Transfer Program, Cash Conversion Program, "FlexiBill" Installment Program, "PayLite" Installment Program, "Quick Cash" Installment Program, payment to the Inland Revenue Department, casino transactions, online bill payment, unposted / cancelled / refunded transactions, Payment made through Citi PayAll, other unauthorized transactions and fraud and abuse transactions, and transfer or top up transaction to designated e-wallet account (includes but not limited to PayMe, Alipay and WeChat Pay). Citibank reserves the right to determine which purchases qualify as Eligible Purchases.
  6. The amount of Citi ThankYouSM Rewards Points ("Points") required for redemption will be deducted from the Eligible Card's available Points balance. Cardholders may redeem up to Selected Transaction amount in full with Points or available Points at Eligible Card account (whichever is lower). Cardholders might choose to make partial redemption of Eligible Purchase. Statement credits will be posted to the Eligible Card Account within 2 business days of redemption. Cardholder can choose to pay more transactions with points and select up to 5 other eligible purchases to redeem with points after completing one Pay with Points Mobile Redemption.
  7. Statement Credits apply towards the Cardholder's next month's Card Account statement balance, but not the current month's minimum or total payment due. The required minimum and total payment reflected on the current Card Account statement must be paid pursuant to the terms of the Card Agreement.
  8. There is no fee to use the Service.
  9. Citibank may set minimum and/or maximum Points redemption requirements for the Service at any time.
  10. Citibank has the right to change the Points to Hong Kong Dollar conversion rate for Statement Credits at any time.
  11. The Statement Credits obtained from "Pay with Points- Mobile Redemption Service" cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  12. If Cardholder returns or cancels the Eligible Purchase, any associated statement credit will remain on Eligible Cardholder's Card Account and Points will not be returned.
  13. Citibank reserves the right to terminate the Service or amend its terms and conditions at any time without prior notice.
  14. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.
  15. In the event of any dispute, Citibank's decision shall be final and conclusive.
  16. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

"Pay with Points – SMS Redemption Service" Terms and Conditions

  1. The Pay with Points – SMS Redemption Service (the "Service") is applicable to the principal cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card (except Citi Rewards UnionPay Card), Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. This Service is applicable to the card transactions Cardholders made at local merchant or merchant category with Eligible Card and specified in the SMS ("Selected Transaction"). Local merchant categories are subject to the definition of Visa/MasterCard International's Merchant Data Standards and the settings of the acquiring bank. Ineligible transactions include but are not limited to withdrawal amount/loan amount under the Balance Transfer Program, Cash Conversion Program, "FlexiBill" Installment Program, "PayLite" Installment Program, "Quick Cash" Installment Program, payment to the Inland Revenue Department, casino transactions, Payment made through Citi PayAll, other unauthorized transactions and fraud and abuse transactions, and transfer or top up transaction to designated e-wallet account (includes but not limited to PayMe, Alipay and WeChat Pay). Citibank reserves the right to determine which purchases qualify as Eligible Purchases.
  3. To enjoy this Service, Eligible Cardholders must click the link provided in the SMS via their mobile phone number that has been registered with Citibank, as per Citibank's last updated records, and select the amount to redeem with Citi ThankYouSM Rewards Points ("Points").
  4. Cardholders must redeem using the Points on the Eligible Card specified in the SMS.
  5. The Service is subject to the Eligible Cardholder's mobile phone service provider ability to support the service, and the relevant terms and charges of such service provider.
  6. The Service is valid within 24 hours of performing the Selected Transaction.
  7. The amount of Points redeemed for statement credits to offset Selected Transaction will be deducted from Eligible Card account ("Redemption"). Cardholders may redeem up to Selected Transaction amount in full with Points or available Points at Eligible Card account (whichever is lower). Cardholders must redeem a minimum amount, which is subject to the minimum required Points shown in the Citi Pay with Points website for each redemption. Statement credits will be posted to Eligible Cardholder's Card Account within 7 calendar days of redemption.
  8. Citibank guarantees neither the delivery, accuracy, nor security of the contents of any SMS sent by Citibank to Eligible Cardholders. Eligible Cardholders must promptly update Citibank of any change to mobile phone number. Citibank shall not be liable to any Cardholder or anyone else for any losses or damages arising from the Service, including but not limited to, (a) non-delivery, delayed delivery, wrong delivery or partial delivery of any SMS; or (b) inaccurate contents of any SMS.
  9. The Service cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. If Eligible Cardholder returns or cancels the Selected Transaction, any associated statement credit will remain on Eligible Cardholder's Card Account and Points will not be returned.
  11. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.
  12. Citibank reserves the right to terminate this Service or amend its terms and conditions at any time without prior notice.
  13. Citibank shall not be responsible for any matters in relation to the related products or services. The respective merchants are solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
  14. In the event of any dispute, Citibank's decision shall be final and conclusive.
  15. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

If you have not already opted in to receive direct marketing information via SMS from the bank, then please fill in and submit the opt-in form.

  1. Download and complete the form from https://www.citibank.com.hk/english/credit-cards/pay-with-points-redemption-pdf/form.pdf ;
  2. Return the completed form to Citibank branch or mail to Citibank (Hong Kong) Limited - PO Box 20151 Hennessy Road Post Office HK.

"Pay with Points- Online Redemption Service" Terms and Conditions

  1. The "Pay with Points- Online Redemption Service" (the "Service") is applicable to the principal cardholders ("Cardholders") of Citi Ultima Card, Citi Prestige Card, Citi PremierMiles Card, Citi Rewards Card, Citi Gold Card and Citi Classic Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Card").
  2. To use the Service, Cardholder must be enrolled to Citibank Online.
  3. Cardholder's ThankYouSM Account and Eligible Card Account must be in good standing at the time the Cardholder uses the Service.
  4. Only eligible purchases made with Cardholder's Eligible Card Account in the current billing period and unbilled eligible purchases, up to the last 60 days ("Eligible Purchase"), are eligible for "Pay with Points- Online Redemption Service" statement credits ("Statement Credits"). Temporary authorizations are not eligible for the Service.
  5. Eligible Purchases exclude, but are not limited to, cash advances, fees and charges, withdrawal/loan amount under the Balance Transfer Program, Cash Conversion Program, "FlexiBill" Installment Program, "PayLite" Installment Program, "Quick Cash" Installment Program, payment to the Inland Revenue Department, casino transactions, online bill payment, unposted / cancelled / refunded transactions, Payment made through Citi PayAll, other unauthorized transactions and fraud and abuse transactions, and transfer or top up transaction to designated e-wallet account (includes but not limited to PayMe, Alipay and WeChat Pay). Citibank reserves the right to determine which purchases qualify as Eligible Purchases.
  6. The amount of Citi ThankYouSM Rewards Points ("Points") required for redemption will be deducted from the Eligible Card's available Points balance. Cardholders may redeem Eligible Purchases up to the available Point balance. Statement credits will be posted to the Eligible Card Account within 2 business days of redemption.
  7. Statement Credits apply towards the Cardholder's next month's Card Account statement balance, but not the current month's minimum or total payment due. The required minimum and total payment reflected on the current Card Account statement must be paid pursuant to the terms of the Card Agreement.
  8. Cardholders are required to use the available Points to redeem the value of an Eligible Purchase in full. Partial redemptions of Eligible Purchase are not allowed.
  9. There is no fee to use the Service.
  10. Citibank may set minimum and/or maximum Points redemption requirements for the Service at any time.
  11. Citibank has the right to change the Points to Hong Kong Dollar conversion rate for Statement Credits at any time.
  12. The Statement Credits obtained from "Pay with Points- Online Redemption Service" cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  13. If Cardholder returns or cancels the Eligible Purchase, any associated statement credit will remain on Eligible Cardholder's Card Account and Points will not be returned.
  14. Citibank reserves the right to terminate the Service or amend its terms and conditions at any time without prior notice.
  15. Unless otherwise specified, Terms and Conditions of the Citi ThankYouSM Rewards Program apply. For details, please visit https://www.citirewards.com/cms/sites/globalrewards-hk-eng/terms-and-conditions.page.
  16. In the event of any dispute, Citibank's decision shall be final and conclusive.
  17. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

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