Find answers to your Mortgages questions.

Find answers to your Mortgages questions.

Can't find the answer elsewhere to the mortgage queries? Have a read through our Mortgage FAQs below for responses to the most frequently asked questions. Citibank Mortgage FAQs below tackle all the mortgage questions and answer you are likely to have.

Complete a mortgage application form and submit required documents to the bank (please refer to Question 2 for details).

Upon receiving your application, the bank will first arrange for a valuation of the property you intend to purchase. We will then prepare your mortgage terms by assessing the valuation result and your repayment ability.

If your mortgage is approved, the bank will proceed with the following:

  • Arrange to sign confirmation letter with mortgage
  • Send instruction letter to corresponding solicitor firm to prepare mortgage deeds

After signing necessary contracts, the solicitor firm will notify the bank. The bank will then pass the mortgaged amount to the seller's solicitor firm to complete the transaction.

The bank will provide a copy of the repayment schedule to the customer. A repayment schedule should include loan details such as monthly installment, interest and outstanding balance.

The following are examples of documents required by the bank for a mortgage application:

If applying in the name of an individual

  • HKID or passport of borrower and guarantor (if applicable)
  • Temporary Sales Agreement (for new purchase)
  • Latest repayment schedule or latest 3 months' mortgage repayment record (for refinance)
  • Latest 3 months' payroll record shown on bank passbook or statement
  • Latest tax demand note/ latest tax return / employment letter

If applying in the name of a shell company*

  • HKID or passport of personally guaranteed shareholder
  • Temporary Sales Agreement (for new purchase)
  • Latest repayment schedule or latest 3 months' mortgage repayment record (for refinance)
  • Business Registration / Certificate of Incorporate
  • List of Directors / Records documenting the transfer of shares
  • Documents showing share distribution

* Applications in the name of a shell company are not accepted under the Mortgage Insurance Program.
Remarks: The documents listed above are for reference only. Citibank has the right to request additional documents depending on the information provided by each application. Please contact Citibank for details.

For the most part, there is no difference between applying for a regular mortgage and a refinancing mortgage. The only difference is customers are required to pay off the outstanding balance of their current mortgage. For details on refinancing, please call our Mortgage Hotline 2963 64892963 6489 within office hours.

In Hong Kong, most home mortgages are either based on our Hong Kong Dollar Prime Rate (P) or Hong Kong Interbank Offered Rate (HIBOR).

A conventional mortgage will allow up to 60% of the property's value. To borrow up to 90% of the property's value, customer can apply for the Mortgage Insurance Program.

Other than the down payment, the purchaser may also have to pay for the stamp duty of the transaction, solicitor's fee, agent commission, and other similar fees.

You can call our Mortgage Hotline at 2963 64892963 6489, visit any Citibank branch or browse this website for more information.

To borrow or not to borrow? Borrow only if you can repay!